5 out of 10 | Heather stayed August 08, 2011
"Okay for the price - nothing special. Kind of noisy."
"On the plus side, this is one of the less-expensive hotels in Richmond. The room was spacious and they provided plenty of extra pillows and blankets. Everything else was fairly standard. On the minus side, the room smelled a little funky. The sheets were clean but I did notice a small (old) stain - I'd rather they retire sheets rather than reuse them once they're stained. The other thing we didn't care for was the noise from the walkways at night and in the early morning. This is motel style with outside doors and there were several guests walking by chatting loudly after we went to bed and before we got up. Construction on part of the building added to the noise."
6 out of 10 | Gloria stayed April 14, 2010
"Someone unlocked our room door at midnight while we were asleep. Lucky for us we had a lock jamming device or they would have been able to walk right in."
3 out of 10 | Verified Guest stayed September 20, 2009
"There was a powerful odor on entering the room - probably the cleaning agent but not pleasant. Noticeable accumulation of dust on the back of the sofa. Very noisy facing the highway. On check out, I noticed we were charged for kitchen use - the locked cupboard was never unlocked so we didn't use anything other than the coffee pot - the charge was corrected when I questioned it. On the first night due to a full house, there was no parking space for us - we parked along the curb but in cases like this, why could not some arrangement be made with IHOP? The desk staff was efficient. In the office, you might consider using artificial flower arrangements - dead flowers do not enhance any decor."
4 out of 10 | Verified Guest stayed July 29, 2006
"The room was a non-smoking room, however, it reaked of smoke. A playpen was provided but there was no pad for her to sleep on just some sheets. I put her to sleep in the bed instead as the bottom of the playpen is much to hard. A full bathroom would have been good instead of the split. My baby (21 mths) & I arrived late + add the 3 hour time change-was almost 2am our time - did not want to complain and keep her up later by changing rooms. I was up early next morning to get ready and packed and since I wanted her to have as much sleep as possible, found I was unable to wash up, dry hair etc. as sink and mirror was in the hall outside of bedroom which had no door. The shuttle service to and from the airport was very convenient and appreciated."
10 out of 10 | Leigh c stayed October 12, 2005
"Great motel to stay. We travelled through Canada for 6 weeks staying at so many places and were sorry this was the first Accent Inn as everything was perfect. Staff went out of their way to be helpful. We were so tired as we were on our way back to Australia so basically got from the airport and back the next day. The shuttle bus driver was the same both days and he was also full of humour and lovely. Free internet which is great for travellers. Lovely warm inviting reception area with staff smiling and not superficial. Would recommend this motel to anyone and this won't be the last Accent Inn we will be staying at. Barbara and Leigh from Gladstone, Queensland, Australia."
7 out of 10 | Verified Guest stayed August 01, 2005
"The hotel is convenient in that it is fairly close to the airport however, it is not particularly close to the attractions or shopping. The free shuttle service to the airport is very useful, as is the laundry room. The bedroom itself was very dark and the beds were uncomfortable, especially the sofa bed. My advice to families with children who are old enough to do so is to book two rooms and ask for them to be next-door to each other. Ground floor rooms are also noisy as people who walk past or vehicles outside can be heard easily. The IHOP restaurant right next-door was useful as we did not have to go searching for dinner! All-in-all, not a bad hotel if you're looking for a place to put your head down for the night."
10 out of 10 | Ann stayed April 16, 2005
"It was great. Our only problem was allergies because of the strong cleansing products used. It's so hard to get an even balance."
9 out of 10 | Robert stayed January 11, 2004
"Very comfortable, and accessible to Highway 99, Richmond shopping, downtown Vancouver, the airport, and the Canada-US Border. The office staff are always bright, understanding, helpful and informed. The public computer in the foyer allowed me to access my home base email in New Jersey several times a day. Great stuff!"