Super 8 RevelstokeSuper 8 RevelstokeSuper 8 RevelstokeSuper 8 RevelstokeSuper 8 RevelstokeSuper 8 RevelstokeSuper 8 Revelstoke

Cleanliness and maintenance concerns make this hotel unpopular with guests

Pros
  • Guests typically thought the room rate was affordable
  • Some guests liked being close to the Trans Canada Highway
Cons
  • Many guests thought the hotel was old
  • Several guests complained about room uncleanliness
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Editor's Analysis
Updated Mar 5, 2012
Overview
The Super 8 Revelstoke BC is located on West Victoria Street in Revelstoke, British Columbia just to the north of Victoria Road and just to the east of the Trans Canada Highway. The Revelstoke Railway Museum is a nearby attraction at a distance of just 1.2km (Google Maps). Revelstoke National Park is also near the hotel as the park covers a large area of land starting not far to the north of the property.

Facilities at the non-pet friendly hotel include guest laundry, business services (ie. faxing, photocopying), an indoor heated pool, a hot tub, and free parking. 

Guest rooms at the hotel offer several different bedding setups most of which are in non-smoking rooms. Guest rooms have either two queen beds, one queen bed, one queen bed and one double bed, two double beds, or one king bed. The hotel home page claims that the property is 100% non-smoking however the rooms with one queen bed and one double bed appear to be smoking rooms.

Room amenities include air conditioning, free wireless Internet, and free local calls. Also included with a stay is free SuperStart breakfast.

Check in time at this hotel is after 3pm while check out time is before 11am.
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The Good
Guests who stayed at the Super 8 Revelstoke BC hotel usually had poor comments to make about the property. However some guests pointed out some strengths that the hotel had.

Most of the guests who said something positive about the hotel focused on the room rate they received. An inexpensive rate helped smooth over problems for some guests who thought that the price they paid was good or that they got value for their money.

The location of the hotel also received some compliments from guests. These patrons often indicated that they found the hotel's close proximity to the Trans Canada Highway handy.

Lastly, multiple guests had something positive to say about the beds. They were typically considered comfortable and even some guests who were unhappy with their stay conceded that they liked the beds.
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The Bad
Several guests accounted for a diverse range of concerns regarding this property. Guests complained about the rooms, the age of the hotel, the breakfast service, and some felt that the price of the room rate was too high.

Guest rooms were typically described as far below Super 8 standards. Numerous guests called them dirty and many others said that they also smelled bad. A couple different guests said that the rooms stunk of "sweat" while others complained of other offensive smells - including what the guests thought were pet urine and beer. 

The hotel was often described as old although people often used stronger words. One guest called the place "shabby" and similar sentiments were fairly common in reviews. 

Several guests also complained about the "terrible" breakfast. The selection was "wanting" or "starchy."

Several guests thought that the hotel was overpriced even though it was considered a budget property by other guests.
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Show Sources
Sources
TripAdvisor.com ranked the hotel 15th of 15 properties in Revelstoke and the site had 46 reviews.

Hotels.com guest ratings averaged to 3.5 points out of 5 and 58% recommended the property.

Orbitz.com guest ratings averaged to 2.8 points out of 5 and the site had 5 reviews.
Editor's Analysis by Shane L.
Analyzed by Shane L.
With ample personal travel experience and years of professional hotel work experience, Shane is prepared and determined to help travelers find what they want when booking Canadian hotels.
Guest Reviews
6.6
Fair

Rated 6.6/10 based on 319 reviews

Ranked #9 out of 1 hotels in Revelstoke


8 out of 10 | Donna stayed June 03, 2011

"A great overnight place to stay."

"This is our second time staying at this hotel. We like the location being right off highway 1 and right next door to Tim Hortons. The continental breakfast is also a treat. The staff are very accomodating as we knew check-in time was 3:00 and we were let in at 1:30. It's a great over night place to stay. We also found a unique little restaurant within walking distance from the hotel called the Nomad Co."

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3 out of 10 | Verified Guest stayed August 21, 2010

"Too expensive for bad quality"

"Rooms were dirty. Beds and sofabeds with broken springs. Not enough towels available."

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8 out of 10 | Chris stayed May 07, 2010

"Ealier breakfast start would be nice"

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9 out of 10 | Mark stayed September 04, 2009

"We've stayed at a number of Super 8 Hotels in recent years and have found them all to be very efficiently operated with friendly, helpful staffs. We've stayed at Super 8 in Revelstoke on two occasions and have enjoyed each stay emmensely."

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2 out of 10 | Pamela stayed September 01, 2009

"The price was incredibly expensive for an old and shabby motel under the railway tracks. Definitely would not stay there again nor would I recommend it to anyone."

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2 out of 10 | Josephine stayed August 10, 2009

"The reception when we checked in was not very friendly. The rooms looked like they hadn't been dusted for a long time. The coffee pot wasn't cleaned very well. Bathroom could have been cleaner. There was no decaffeinated coffee and wouldn't be for 5 days. There weren't enough towels in the pool area. One room smelled like smoke and the other one like there had been a cat in it. The next time we stayed in the hotel ( 3 days later) the rooms smelled very strongly of air freshener. We felt for the service we received, the hotel was too high priced."

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8 out of 10 | Myrna stayed August 08, 2006

"would appreciate a little better variety for breakfast, only had toast or muffins, fruit fruit would have been nice and perhaps some dry cereal. it was very clean"

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8 out of 10 | Verified Guest stayed August 04, 2006

"The town of Revelstoke has nothing much to offer but is a good place to base yourself due to it's proximity to national parks. The Super 8 motel is conveniently located at the West end of the town."

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7 out of 10 | Robin stayed July 07, 2006

"Although in a no smoking floor and room, there is still a smell of cigarette smoke from the past. Compared with other Super 8 Motels the available breakfast was very limited. Be prepared. A complimentary computer with internet service is available."

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8 out of 10 | Capt. dale stayed December 22, 2004

"A nice place to stop over and stay on our travels. Freindly and helpful staff. Thank you."

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2 out of 10 | Verified Guest stayed July 13, 2004

"I have travelled a lot in my 64 years and have stayed at Super 8 Motels on occasion. My family and I did enjoy the pool but the beds, oh my goodness, I have NEVER been in such a hard bed! I did not sleep at all and it took a full day of Motrin to ease the pain. I finally had to sit in one of the chairs in order to get an hours rest before we had to be back on the road. My neice (in her mid thirties) said she felt 90 when she woke up and by the time we got to Calgary, we slept a full day to make up for lost sleep at your Motel. I will not recommend this location to anyone, ever. I cannot believe the charges either - somehow I thought it would be around the $60.00 level, - I confess I didn't read the fine print but even $60.00 would be a stretch! You might not want to use me as a reference and if you want me to use Super 8 in the future, I would appreciate some feedback from you! Lia Grundle"

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Map Marker Super 8 Revelstoke
1700 West Victoria Street, Revelstoke, BC