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Pet-friendly Radium Hot Springs hotel with indoor pool, restaurant and jacuzzi suites

  • Free amenities: Wi-Fi, parking
  • Many guests described their rooms as clean and well maintained
  • The staff were frequently complimented for their friendly and accommodating service
  • Several reviewers found the location convenient for exploring the town on foot
  • Several guests praised the food at the on-site restaurant
  • Wi-Fi worked well according to guests
  • Noise a problem for some due to logging trucks, AC units and conversations in the hallways
  • Some were upset with slow service at the restaurant
  • Occasionally guests found the room rates too high
  • No pay-per-view movies disappointed a few guests
Free Wi-Fi
Free Parking
Editor's Analysis
Updated Sep 6, 2015
This hotel is situated at the intersection of Highways 93 and 95 in downtown Radium Hot Springs, a 5-minute drive from the famous hot springs pool in the Kootenay National Park. There are several shops and restaurants within a 4-minute walk of this property, and the hotel offers an ideal spot to enjoy the hot springs and the many outdoor activities of the region.

This property is smoke free and all rooms and suites include free Wi-Fi, a 42" flat-screen TV with cable, an iron and ironing board, a coffeemaker, a mini-fridge, a work desk with ergonomic chair, an iron and ironing board, a hair dryer and air conditioning. Rooms are furnished with 1 or 2 queen beds or 1 king bed. Room extras include a sofabed, a separate bedroom, a kitchenette (stove top, mini-fridge, microwave, sink, counter, cookware, dinnerware), full kitchen (stove with oven, full-size fridge, microwave, sink, counter, cookware, dinnerware), dining table and chairs, bathrobes and a double jacuzzi. Accessible rooms are also available.

Free parking is available on site for cars and oversize vehicles. Pets are permitted in select rooms for $20 per pet, per night to a maximum weekly charge of $100. A maximum of 2 pets are allowed per room with an 80 lb weight limit.

La Cabina Ristorante serves breakfast, lunch and dinner. Carrington's Lounge offers a place to unwind with a drink with outdoor patio. Room service is also available.

Hotel amenities include an indoor pool, a hot tub, an athletic club, a day spa, dry cleaning, fax and photocopy service, an elevator and conference and meeting space.

The Radium Hot Springs Visitor Centre, which features hiking trail access (Valley View Trail), is a 6-minute walk away. Access to the Old Coach Trail (9-km trail) is 7 minutes away on foot. The Radium Springs Resort Golf Course is about a 16-minute walk away or 3 minutes away by car. 

Dog Leg Lake (snowmobile trails) is about a 27-minute drive away and skiing at the Panorama Mountain Resort is 32 minutes away by car. (All walking and driving time estimates: Google Maps)

Confirmed with the front desk on August 31, 2015: full kitchen has a stove with oven and full-size fridge (no dishwasher), pet fees are $20 per pet, per night, all rooms have 42" LCD TVs; this hotel has an elevator
The Good
Many guests enjoyed themselves at this hotel, judging from the recent reviews online, that were read for this report.

Guests described their rooms as clean, spacious, comfortable and well maintained, with comfortable beds. Some enjoyed lovely views from their rooms.

The service from staff was great, according to guests. The staff was described as friendly, attentive, and quick to respond to guest requests. One guest who brought their large dog was pleased to find the staff welcoming toward pet owners. 

Several guests found the location convenient for exploring the town on foot. Reviewers described walking to restaurants, shops, and hiking trails. A few reviewers also mentioned that the hot springs pool was located within a short drive (5 minutes).

Many hotel guests were pleased with the on-site dining. One reviewer mentioned enjoying the outdoor patio for evening dining. Others commented about the menu selection saying the restaurant provided a good variety of choices for all meals of the day, and enough variety to satisfy many different tastes.

Several guests thought that the hotel offered good value. They mentioned the following amenities as value added features: indoor pool and hot tub, in-room flat-screen TVs, large and well-maintained fitness centre, and on-site restaurant.
The Bad
There was some negative feedback provided online for this hotel, in the reviews sourced for this editorial.

Although there were virtually no complaints about uncleanliness or non-working amenities, occasionally reviewers judged the hotel to be somewhat dated in appearance.

Noise was an issue for some who cited the north side rooms being affected by noisy logging trucks, sound transferring from the hallways, and a couple of noisy AC units.

Although many enjoyed the larger flat screen TVs, a few reviewers complained of no pay-per-view movies supplied with the cable. 

A few guests had trouble getting an appointment at the day spa due to a shortage of workers.

Likely the most troubling complaint was from guests who found the food or service poor at the restaurant, although this did not seem to happen too often. There was also the occasional complaint of high restaurant prices.

A few guests also complained of no free breakfast included in the room rate, as well as expensive room rates for the hotel's quality and star level.

Show Sources
Sources gave this hotel an average score of 4.1 out of 5, with 92% of 84 guests recommending the property. ranked this hotel #13 out of 22 properties in Radium Hot Springs, from 190 reviews. gave this property an average score of 8.1 out of 10, based on 138 guest reviews.
Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
Guest Reviews
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Map Marker Prestige Hotel Radium Hot Springs
7493 Main Street West, Radium Hot Springs, BC