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Pacific Inn Prince Rupert

6.9 | Fair
MAP

Good value Prince Rupert hotel with well-liked free breakfast, restaurant & renovated rooms

Pros
  • Free amenities: Wi-Fi, breakfast, parking, local calls, lobby coffee, newspapers
  • Many guests thought that the room rates were reasonable
  • Guests gave positive reviews of the breakfast and the restaurant on site
  • Guests enjoyed the renovated rooms and found them clean and comfortable
  • The location was handy to the highway, town restaurants, groceries and nearby museums
  • Staff were friendly and caring, according to guest reviewers
Cons
  • Occasionally a guest complained that his room was dated
  • A few had trouble with the shower diverter
Freebies
Free Wi-Fi
Free Breakfast
Free Parking
Editor's Analysis
Updated Aug 18, 2015
Overview
This property is situated just off the Yellowhead Highway, a 12-minute walk to the downtown core of Prince Rupert and the waterfront park. This hotel is well located for guests looking to explore the town on foot or explore the area by car.

This hotel has 77 rooms over 3 floors. All rooms are smoke free and include free Wi-Fi, free local calls, a TV, a coffeemaker, a mini-fridge, a microwave, a work desk and a seating area. Room extras include a flat screen TV, a Keurig coffeemaker, a sofabed and a wing back chair with ottoman. Rooms may be furnished with 1 or 2 double beds, 1 queen bed, 1 king bed and a set of bunk beds.

The hotel also offers a family suite that includes bunk beds and a chalkboard wall. Irons and ironing boards, hair dryers, fans, cots and playpens are also available from the front desk if not already in the room. This hotel does not have accessible rooms, but all three floors are serviced by an elevator.

Free, secure underground parking is available on site. Pets (small dogs up to 25 lbs) are permitted in select rooms for an additional fee of $10 plus tax, per night.

A free continental breakfast is served from daily from 5 am to 10 am. The on-site Theaann's Greek Palace Restaurant serves lunch and dinner. Room service is also available. The hotel also offers free coffee and tea in the lobby. Tim Hortons is a 5-minute walk away and there are several restaurants within a 15-minute walk.

Other on-site amenities include a 24-hour front desk, a 24-hour business centre, dry cleaning services, free newspapers and an elevator.

Kwinitsa Railway Museum and the Museum of Northern British Columbia are both within a 15-minute walk, while the Prince Rupert Centennial Golf Course is a 4-minute drive away. Guests may want to try the Butze Rapids hike which can be accessed from Hwy 16 in a 5-minute drive. The North Pacific Cannery National Historic Site offers exhibits and guide tours, a 24-minute drive away. 

Guests can access the Alaska Ferry Terminal in 4 minutes by car. The VIA Rail Station is about 24 minutes' drive away. The North Pacific Historic Fishing Village is about a 26-minute drive from the hotel. The Prince Rupert Airport (YPR) is about 41 minutes away by car and ferry. (All travel time estimates: Google Maps)

Confirmed by the front desk on August 18, 2015: a non-smoking hotel, pet fees, 3 floors with elevator and common room amenities
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The Good
In recent reviews read for this report guests conveyed that they had enjoyed pleasant stays and liked certain aspects of this hotel. Many not only gave their approval, but also recommended this hotel in their comments.

The hotel had renovated certain common areas (the lobby and breakfast room) which guests seemed to really like and was still in the process of fixing up the hallways and elevator. This did not seem to mar the stay for them and guests were pleased to find some newly renovated rooms which they called clean, quiet (if on the back side of the property), and with comfortable beds. 

The staff were frequently complimented for their friendly and attentive service. One guest mentioned how they had put a cot in the room while they were out, after overhearing one of their sons complain about sharing a bed with his brother.

Guests enjoyed the generous and good quality free breakfast on site (one guest emphatically called it excellent), the good service of the breakfast attendant and said the meals at the Greek restaurant on site were delicious.

Value was another strength of the hotel. Guests typically felt they had received a fair room price for the quality of the stay and said the free breakfast helped to save on the travel budget.

Some guests found the location convenient to the Alaska Ferry terminal, the Yellowhead Highway, groceries, restaurants and Prince Rupert attractions.

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The Bad
There were some guests who were not overly impressed with the hotel, but these were few and far between, in the recent reviews read online for this report.

The hotel is in the process of renovating and some guests stayed in older rooms yet to be renovated, which they described as very dated with musty odour.

Although some guests were pleased with comfortable beds, other guests found the beds uncomfortable, either too soft or too hard for their liking.

Sometimes guests were upset to find a brownish tinge to the water at the hotel, which was explained as being typical for Prince Rupert.

A few guests had difficulty lifting the shower diverter on their tub's water spout to get the water to the shower head.
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Show Sources
Sources
TripAdvisor.ca ranked this hotel #7 out of 10 hotels in Prince Rupert, with an average score of 3.5 out of 5, from 70 reviews.

Booking.com guests rated this hotel 6.5 out of 10 from 30 reviews.

Expedia.ca rated this hotel 3 out of 5 from 3 reviews.
Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
Guest Reviews
6.9
Fair
#
7 / out of 10
hotels in Prince Rupert

Rated 6.9/10 based on 109 reviews

Ranked #7 out of 10 hotels in Prince Rupert

109
Location
Map Marker Pacific Inn Prince Rupert
909 3rd Avenue West, Prince Rupert, BC