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Harbourfront location with pleasant views, well-appointed rooms, and good food

Pros
  • Free Wi-Fi and free parking
  • Many guests described their rooms as clean and well appointed
  • Many reviewers praised the view of the harbour from their guest rooms
  • The staff were frequently complimented for their professional and attentive service
  • Several guests praised the food at the on-site restaurant
Cons
  • A few reviewers found their rooms to be small
  • A couple of guests had difficulty maintaining a comfortable in-room temperature
Freebies
Free Wi-Fi
Free Parking
Editor's Analysis
Updated Sep 17, 2012
Overview
This property overlooks the harbourfront in downtown Prince Rupert, a 7-minute walk from Cow Bay, and is ideal for guests who prefer higher-end accommodations and wish to explore the downtown tourist area on foot.

This hotel is 100% smoke free and all rooms include free Wi-Fi, bathrobes, umbrellas, coffeemakers, an iron and ironing board, a flat-screen TV, binoculars, a mini-fridge, and free local calls. Select rooms include a window seat and a harbour view. Rooms are furnished with 1 king bed, 1 queen bed, or 2 double beds.

Suites include the aforementioned amenities along with a fireplace, a jetted tub, a wet bar, and separate bedroom and living areas. Suites are furnished with king beds.  

Free parking is available on site and pets are permitted (in first floor rooms only) for an additional fee of $10 per night.

The on-site Waterfront Restaurant serves breakfast, lunch, and dinner, while the on-site Charley's Lounge serves lunch and dinner. Room service is also available.

Recreational facilities available on site include a fitness centre, a hot tub, and a steam room. Other on-site amenities include a gift shop, banquet and meeting facilities, an ATM, dry cleaning (extra fees apply), and safe deposit boxes.

The harbourfront boutique shopping area in Cow Bay is a 7-minute walk from this hotel, while the Museum of Northern B.C. is a 2-minute walk down the street. The Rupert Square Mall (retail shopping, department store, banks, and a movie theatre) is 5 minutes away on foot.

The pick-up point for the free airport shuttle to Prince Rupert Airport (YPR) is a 2-minute drive or a 10-minute walk away. This shuttle departs at scheduled times which correspond to regularly scheduled Air Canada and Hawk Air flights (check with the airport or the airline directly for departure times). The B.C. Ferry and Alaska ferry terminal is 4 minutes away by car. (All walking and driving time estimates: Google Maps)
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The Good
Among the reviews used for this analysis, positive reviews greatly outnumbered negative reviews for this property.

Many guests described their rooms as clean and well appointed with elegant luxurious furnishings. A couple of reviewers mentioned that their beds were comfortable. 

Many reviewers praised the views of the harbour from their guest rooms and a few guests thought that the in-room binoculars were a value-added feature for viewing wildlife from their rooms.

The staff were frequently complimented and guests described the front desk agents as professional, attentive, friendly, and helpful.

Several reviewers praised the food at the on-site Waterfront Restaurant. One guest described the food as "excellent".

A few guests found the location convenient for accessing downtown attractions and the Cow Bay boutique shopping area on foot (7-minute walk).
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The Bad
As mentioned above, positive reviews for this hotel greatly outnumbered negative reviews, among the reviews sourced for this analysis. However, there were a few common concerns and a few isolated complaints.

A few guests thought that their rooms were small and one reviewer complained that her room lacked storage for personal items. A couple of reviewers found their guest bathrooms to be small.

A couple of reviewers described their rooms as uncomfortably warm and these guests also said that they had difficulty maintaining a comfortable in-room temperature.

Other isolated complaints included: expensive room rates, no free breakfast, and unreliable free Wi-Fi service.
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Show Sources
Sources
Booking.com gave this hotel an average score of 8.7 out of 10, from 22 guest reviews.

TripAdvisor.ca ranked this hotel #1 out of 10 properties in Prince Rupert, from 114 reviews.

Hotels.com gave this property an average score of 4.6 out of 5.0, based on 22 guest reviews.
Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
Guest Reviews
8.3
Very Good
#
3 / out of 10
hotels in Prince Rupert

Rated 8.3/10 based on 429 reviews

Ranked #3 out of 10 hotels in Prince Rupert

429
Location
  • Prince Rupert Airport (8.6 km)
Map Marker Crest Hotel
222 West 1st Avenue, Prince Rupert, BC