This property is promoted as a luxury hotel and overlooks the Prince George Golf & Curling Club. This hotel is situated in a commercial area of an otherwise residential neighbourhood. This hotel is ideal for guests who require access to Highway 97 and/or the Yellowhead Highway (part of the Trans-Canada highway) because this property is located at the intersection of these two major thoroughfares.
This hotel is 100% smoke-free and all 186 rooms and suites include bedside reading lamps, individual climate control, a coffeemaker, a safe, free Wi-Fi, an iron and ironing board, and a work desk. Select suites may include a combination of the following amenities: a jetted tub, a kitchenette, and a washer and dryer. Rooms and suites may be configured with 1 king bed or 2 queen beds.
Free outdoor parking is available on site and pets are not permitted.
The on-site restaurant, Rockford Wok Bar & Grill, serves breakfast, lunch, and dinner. Room service is also available.
Other on-site amenities include an indoor pool and hot tub, a fitness facility, a 24-hour business centre, and meeting and conference space.
Nearby attractions within a 10-minute walk or 5-minute drive include the Prince George Playhouse (performing arts venue), Treasure Cove Casino (table games, slots, bingo, and live entertainment), and the Pine Centre Mall (department stores, retail shopping, and restaurants).
Downtown Prince George, which features the VIA Rail station, Greyhound bus station, shopping, nightlife, and the Prince George Coliseum (home of the Prince George Spruce Kings Junior "A" Hockey Club), is 9 minutes away by car. The Prince George Airport (YXS) is a 22-minute drive away. (All walking and driving time estimates: Google Maps).
Positive reviews for this property outnumbered negative reviews, among the reviews used for this analysis.
Many guests described their rooms as clean, well maintained, and well appointed with modern furnishings. Many reviewers mentioned that their beds were comfortable and a couple of guests found their rooms to be spacious. A few guests who stayed in suites thought that the kitchenettes were well equipped with appliances.
A few reviewers found the location convenient for accessing local attractions such as the Treasure Cove Casino and the Pine Centre Mall. A few guests also found it easy to access major highways from this hotel.
Guests mentioned the following amenities as value-added features: free Wi-Fi, fitness centre, business centre, and free on-site parking.
As mentioned above, positive reviews for this property outnumbered negative reviews, among the reviews sourced for this analysis. However, there were a couple of common concerns and several isolated complaints.
Many guests complained about the food and service at the on-site restaurant. Guests described the food as poor and cold, while the wait staff was described as inefficient and inattentive. Reviewers also described long waits for food and the restaurant as understaffed.
Several guests described the front desk agents as unfriendly, unhelpful, and disinterested. A few reviewers described long waits at check-in.
Isolated complaints included: noisy in-room air conditioning units, uncomfortable pillows, mould on bathroom tiles, and an in-room TV was not in working order.
gave this hotel an average score of 4.5 out of 5.0, with 92% of 13 guests recommending the property.
TripAdvisor.ca ranked this hotel #7 out of 23 properties in Prince George, from 50 reviews.
Hotels.com gave this property an average score of 4.0 out of 5.0, based on 25 guest reviews.