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Well-liked Prince George hotel with indoor pool, kitchen suites, restaurant & free parking

Pros
  • Free amenities: Wi-Fi, parking
  • Many guests found clean and comfortable rooms
  • Denny's on site was handy for breakfast and quick meals
  • Many guests found the staff pleasant and efficient
  • Location handy to the highway, shopping and restaurants on foot
  • Newer tower section with elevator and kitchen suites well liked by guests
  • Wi-Fi was rated as good by online reviewers
Cons
  • No elevator to the second floor of the motel section
  • Many guests described their rooms as small
  • Noisy neighbours a problem for some guests
  • The hotel failed to supply clean rooms at all times
  • Occasionally guests complained of rooms or hallways that smelled of smoke
  • Parking was difficult for trucks and oversize vehicles
Freebies
Free Wi-Fi
Free Parking
Editor's Analysis
Updated Dec 3, 2015
Overview
This property is located just off Highway 97 and a 5-minute drive from the city centre, with restaurants in walking distance.

All 144 smoke-free rooms and suites include free Wi-Fi, a 32" flat screen TV with cable and pay-per-view movies, a coffeemaker, a desk with ergonomic chair, a data port, an iron and ironing board, a hair dryer and individual climate control. Rooms are furnished with 1 or 2 double beds,1 queen bed or 1 king bed. Room extras include a mini-fridge, a microwave, a sofabed, 1 or 2 separate bedrooms, a second TV, a full kitchen (full-size fridge with freezer, stove, oven, microwave, cookware, dinnerware), dining counter with bar stools, dining table and chairs, and a balcony. Accessible rooms are available.

Free outdoor parking, with cold weather hook-ups, is available on site. Pets are permitted for an additional fee of $10 per night.

The on-site restaurant, Denny's, is open 24 hours and serves breakfast, lunch, and dinner. Room service is also available.

Hotel amenities include an indoor pool, a fitness centre, a steam room, a 24-hour business centre, a guest laundry, dry cleaning services, a 24-hour front desk and meeting and banquet space. There is no elevator to the second floor in the older motel section, but there is one in the newer or tower section of the hotel.

This hotel is a 5-minute drive from the downtown area which features the Parkwood Place mall (shopping, grocery store, drug store, cinema), the Prince George Coliseum (home of the Prince George Spruce Kings of the B.C. Hockey League), plus shops and restaurants.

The Treasure Cove Casino (table games, bingo, and live entertainment) is a 4-minute drive from the hotel. The University of Northern British Columbia is 9 minutes away by car. The Prince George Railway and Forestry Museum and the Cottonwood Island Nature Park (hiking trails) are both 9 minutes away by car. (All driving time estimates: Google Maps)

Confirmed with the front desk on November 28, 2015: rooms in the tower section have 1 and 2 bedroom suites with a full kitchen and may include a balcony, pets can stay for $10 per night
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The Good
Guests who stayed at this hotel recently, seemed to have enjoyed the hotel, which has some notable things on offer. 

One was the location, which guests found convenient to the highway, shopping and good restaurants in walking distance, including Moxies and Earls. 

Another positive for many guests, was the congenial and efficient front desk staff who were sometimes mentioned by name.

Although the rooms were often described as small, guests usually found them in a clean and updated state. The best part of the hotel, however, seemed to be the rooms in the tower, or newer section which was also called the "king suite section". It had elevator access and newer, more spacious rooms which were the highlight of the hotel, with some having 1 or 2 separate bedrooms and a full kitchen and balcony. Guests also liked the junior suites with kitchen in the older section.

The hotel is attached to a Denny's restaurant which is open 24 hours. Guests who commented on the Denny's usually indicated that it was convenient to have a restaurant on site for breakfast and take-out meals.
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The Bad
There were several common themes among the complaints posted online in reviews. It seems that the older, motel section has seen some updates, but could still use some TLC, as one reviewer put it.

Many guests described their rooms as small and some felt the hotel still had a drab, dingy or tired appearance and was in need of better cleaning and maintenance. Although some guests liked the new wallpaper and colour scheme, some guests found the grey wallpaper and brown bedding made the rooms too dark. 

Other room complaints included: stale smoke or mildew smells, stained bed sheets, mildew on grouting, tiles and shower curtain, dusty surfaces, non-functioning AC units, and old sofabeds that caved in the middle. 

Sometimes, it appeared that guests were given rooms that were unserviced by housekeeping. 

Loud and partying neighbours disturbed the sleep of a few guests, who sometimes found the staff unable to quell the din. Noisy AC units and rooms near to the laundry room were also a problem for a small number of guests.

The parking lot was small and hard to access. Sometimes guests would come back to the hotel and find no spot and guests with trucks and trailers found the spaces tight.

Sometimes guests were disturbed by the smell of smoke that came into the hotel through Denny's staff or guests who were smoking outside, near the door or stairs, and some complained of smelling smoke in the hallways of the hotel.
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Show Sources
Sources
Expedia.ca gave this hotel an average score of 3.4 out of 5, with 84% of 111 guests recommending the property.

TripAdvisor.ca ranked this hotel #13 out of 22 properties in Prince George, from 89 reviews.

Booking.com gave this property an average score of 7.5 out of 10, based on 65 guest reviews.


Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
Guest Reviews
6.8
Fair
#
11 / out of 14
hotels in Prince George

Rated 6.8/10 based on 459 reviews

Ranked #11 out of 14 hotels in Prince George

459
Map Marker Sandman Inn & Suites Prince George
1650 Central Street, Prince George, BC