OverviewThis property is located in a commercial area (business park and restaurants) of Prince George. This property is ideal for guests who are travelling by car because the hotel is located at the intersection of 2 major thoroughfares, Highway 97 and 15th Avenue, which provide convenient access to points of interest in Prince George and beyond.
All 144 rooms and suites include free Wi-Fi, a TV with pay-per-view movies, individual climate control, a coffemaker, an iron and an ironing board, and a work desk. Rooms are furnished with 2 double beds, while suites are configured with 1 double bed, a sofa bed, and a kitchenette (fridge and freezer, stove, oven, and microwave).
Free parking is available on-site and pets are permitted for an additional fee of $10 per night.
The on-site restaurant, Denny's, is open 24 hours and serves breakfast, lunch, and dinner. Room service is also available.
Recreational facilities include an indoor pool, fitness centre, and steam room. Other on-site amenities include a business centre, dry cleaning services (extra fees apply) and meeting and banquet space.
This hotel is a 3-minute drive from the downtown area via 15th Avenue. Downtown Prince George features the Parkwood Place Mall (shopping, grocery store, drug store, and movie theatre), the Prince George Coliseum (home of the Prince George Spruce Kings Junior 'A' Hockey Club), shopping, and dining.
The Treasure Cove Casino (table games, bingo, and live entertainment) is a 5-minute drive from the hotel via Highway 97. The University of Northern British Columbia is 9 minutes away by car (west via 15th Avenue). The Prince George Railway and Forestry Museum and the Cottonwood Island Nature Park (hiking trails) are both about 11 minutes away by car. (All driving time estimates: Google Maps)
Verified by a front desk agent on September 11, 2012: Pets are permitted for an additional fee of $10 per night.
The GoodAmong the reviews used for this analysis, negative reviews slightly outnumbered positive reviews. However, there were several common compliments.
Several guests complimented the staff, throughout the hotel, for their friendly and helpful service. A few reviewers thought that the staff responded quickly to guest requests and concerns.
Several reviewers described their beds as comfortable and a couple of guests found their rooms to be clean
Several guests praised the food at the on-site Denny's restaurant.
Isolated compliments included: reliable and fast Wi-Fi, indoor pool was a value-added feature, and reasonable fees for pets ($10 per night).
The Bad
As mentioned above, negative reviews for this hotel slightly outnumbered positive reviews, among the reviews sourced for this analysis.
Many guests described their rooms as small and one reviewer said that her room was the "smallest hotel room I have ever stayed in." Many guests also found the in-room furnishings to be old and dated. Reviewers described holes in the walls, chipped paint, broken tiles, old furniture, doors that did not shut properly, and stained carpeting.
Several reviewers were disturbed in their rooms by noise from neighbouring rooms and from slamming doors in the halls. A couple of guests complained that the in-room air conditioning units were noisy.
A few guests thought that the room rates were expensive and that the hotel did not offer good value for the money they spent.
Isolated complaints included: uncomfortable pillows, difficulty maintaining a comfortable in-room temperature, and dusty in-room surfaces.
Expedia.ca gave this hotel an average score of 3.0 out of 5.0, with 50% of 4 guests recommending the property.
TripAdvisor.ca ranked this hotel #19 out of 23 properties in Prince George, from 10 reviews.
Hotels.com gave this property an average score of 3.4 out of 5.0, based on 11 guest reviews.
Verified by a front desk agent on September 11, 2012: Pets are permitted for an additional fee of $10 per night.