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The Hospitality Inn

8.1 | Very Good
MAP

Highly praised Port Alberni hotel with outdoor pool, restaurant and pet-friendly rooms

Pros
  • Free amenities: Wi-Fi, parking, local calls
  • Several reviewers enjoyed the on-site pool
  • The staff were highly praised by guest reviewers for their excellent service
  • Guests enjoyed clean, updated rooms with comfortable beds
  • Guests found the location convenient for accessing shopping, restaurants, museum and ferry
Cons
  • No elevator to the second floor
  • A few guests found the restaurant expensive
Freebies
Free Wi-Fi
Free Parking
Editor's Analysis
Updated Oct 26, 2015
Overview
True to its name, this hotel offers a hospitable stay with clean, updated rooms and comfy beds in Port Alberni, situated among local eateries and shops and only a 4-minute drive to downtown attractions. 

All 50 rooms are smoke free and include free Wi-Fi, free local calls, a 37" flat screen TV with cable channels and a HDMI cable for use with guest's own media streaming, a coffeemaker, a mini-fridge, a microwave, a desk with ergonomic chair, an iron and ironing board, a hair dryer, bathrobes, windows that open and individual climate control. Rooms are furnished with 1 or 2 queen beds or 1 king bed.

Free outdoor parking is available on site. Pets are permitted in select rooms for an additional fee of $10 per pet, per night. 

The on-site H I Lounge & Grill serves breakfast and dinner. This hotel also has a cold beer and wine liquor store.

Recreational facilities include a year-round covered and heated outdoor saltwater pool and hot tub and a fitness centre. Other on-site amenities include a 24-hour front desk, a business centre, a guest laundry, dry cleaning, free newspapers, baggage assistance, on-site fish freezing service and meeting/banquet facilities with catering services. There is no elevator on site.

The Alberni Valley Multiplex and North Island College are both about 4 minutes away by car, while The Rollin Art Centre is a 3-minute drive away. The Sunset Motel and Trailer Park is a 6-minute walk or 1-minute drive away. The Pacific Rim Shopping Centre is 7 minutes away by car.

Lady Rose Marine Service (boat charters) and the B.C. Ferry services (three ferry routes) are a 6-minute drive away. McLean Mill National Historic Site (steam-operated sawmill) is 16 minutes away by car, while the Robertson Creek Hatchery (salmon farm) is about a 27-minute drive away. (All travel time estimates: Google Maps)

Confirmed with the front desk on October 26, 2015: the hotel has only non-smoking rooms, pets can stay for $10 per night, there are no pay-per-view movies, there is a guest computer
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The Good
Many guests seemed to thoroughly enjoy their stays at this hotel, judging from the reviews read for this report.

The rooms were very well liked by guest reviewers. They were described as clean, remodeled, nicely maintained and having comfortable beds and comfortable air conditioning.

Many described the staff as exceptional. They were often reported to go out of their way to accommodate the guests and were described as knowledgeable about the area and very friendly.

Several guests appreciated the on-site pool and hot tub. These guests also described the pool as clean, well maintained and comfortably heated. Some liked the indoor-outdoor theme to the pool or that it was a saltwater pool.

Many guests liked the restaurant and lounge on site. It was described as excellent and reasonably priced by many guests. One reviewer put it this way: "The restaurant at the Inn, is also a very nice place to have a relaxing meal. The food and service was above reproach."

The location was considered convenient to downtown attractions and in walking distance to many conveniences and some guests felt the hotel offered good value.
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The Bad
There were very few concerns or complaints found for this property in recent online reviews sourced. 

Some guests complained of noise disturbances. Complaints included dogs barking, children running in the halls and guests in rooms overhead.

Also a couple of guests found the pool too cold in September/October. One guest wrote, "The pool's not completely enclosed, which made it cold for the kids."

Occasionally guests complained that the restaurant was pricey or understaffed. 

A few found the fitness room a little small and said that it could get crowded if several people were using it at once.
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Show Sources
Sources
Expedia.ca gave this hotel an average score of 4.1 out of 5, with 97% of 192 guests recommending the property.

TripAdvisor.com ranked this hotel #4 out of 9 hotels in Port Alberni, with an average score of 4 out of 5, from 220 reviews.
Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
Guest Reviews
8.1
Very Good
#
4 / out of 6
hotels in Port Alberni

Rated 8.1/10 based on 749 reviews

Ranked #4 out of 6 hotels in Port Alberni

749
Location
Map Marker The Hospitality Inn
3835 Redford Street, Port Alberni, BC