This hotel is situated less than a 1-minute drive from Highway 4 and is located within an 8-minute walk of the downtown area, which features restaurants and boutique shopping. This hotel is well located for guests who are looking to explore the area by car.
This property is 100% smoke free and all 42 rooms include free Wi-Fi, free local calls, a coffeemaker, a TV, an iron and ironing board, a safe, a mini-fridge, a microwave, a hair dryer and individual climate control. Rooms are furnished with either two double beds or one queen bed. Wheelchair-accessible rooms are available and elevator access to all floors is provided.
Free parking is available on site and pets are permitted for an additional fee of $10 per pet, per night. A free continental breakfast is served daily from 7 am to 10 am.
The on-site Creekers Pub and Restaurant serves lunch and dinner and opens daily at 12 noon. It closes at 9 pm Sunday through Thursday and 10 pm Friday and Saturday. It offers TV, billiards and darts and features a fireplace and patio. This hotel also has an on-site beer and wine store that is open daily from 9 am to 11 pm.
Other on-site amenities include meeting/banquet space, coin-operated laundry machines, two ATMs and a business centre with fax and copy service.
The Alberni Valley Multiplex and North Island College are both about 6 minutes away by car, while The Rollin Art Centre is an 8-minute drive away. The Pacific Rim Shopping Centre and the Chances RimRock Gaming Centre are both about 9 minutes away by car.
Lady Rose Marine Service (boat charters) and B.C. Ferry services (with three ferry routes) are a 10-minute drive away. McLean Mill National Historic Site (steam-operated sawmill) is 10 minutes away by car, while the Robertson Creek Hatchery (salmon farm) is a 23-minute drive away. (All driving time estimates: Google Maps)
Among the reviews used for this analysis, the staff were the most complimented aspect of this hotel. Many guests described the front desk agents as friendly, helpful and accommodating. One reviewer found the staff to be particularly helpful with sports teams and appreciated that the staff arranged for a room to be used for equipment storage.
Many reviewers appreciated and enjoyed the free breakfast, however, a few guests thought that the free breakfast could be improved (see below for more details).
A few guests described their rooms as clean and comfortable. However, some other reviewers were not impressed with the quality of their rooms (see below for more details).
Guests found several areas of this hotel that were in need of improvement, among the reviews sourced for this editorial.
Several reviewers thought that their rooms (and bathrooms in particular) were in need of upgrades. These guests mentioned mouldy bathroom tiles, old fixtures, dated furniture and worn carpeting.
Several guests complained that their climate control units were loud and ineffective. Some reviewers found their rooms to be uncomfortably warm, while a couple of other guests thought that their rooms were uncomfortably cold.
A few reviewers were disturbed by noise from neighbouring rooms and the halls. These guests described hearing TVs, conversations, footsteps and dogs barking.
A couple of guests thought that this hotel did not offer good value for the money spent. While many guests appreciated that a free breakfast was provided, a few reviewers thought that a better variety should have been offered.
gave this hotel an average score of 3.5 out of 5, with 83% of 63 guests recommending the property.
TripAdvisor.com ranked this hotel #5 out of 9 hotels in Port Alberni, with an average score of 3.5 out of 5, from 44 reviews.