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BEST WESTERN PLUS Barclay Hotel

BEST WESTERN PLUS Barclay Hotel is a 3 star hotel in Port Alberni, British Columbia, Canada 4277 Stamp Avenue, Port Alberni, BC, Canada
Estimated Price
$145
CAD
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Amenities
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Within a 10-minute walk of downtown, on-site restaurants, pool and hot tub

Pros
  • Free Wi-Fi and free parking
  • A few reviewers found the hotel convenient located near the downtown area
  • Several guests thought that the hotel offered good value for the money they spent
  • Many guests described their rooms as clean and comfortable
  • Reviewers frequently complimented the quality of customer service
  • Many reviewers praised the food at the on-site restaurants
Cons
  • A couple of guests complained that the in-room climate control units were loud

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Editor's Analysis
Updated on Apr 15, 2013
Overview
This property is situated within a 10-minute walk of the downtown area, which features restaurants, nightlife and boutique shopping. Offering on-site meeting space and a full-service business centre, this hotel is well suited for guests who are travelling on business.

This hotel is 100% smoke free and all rooms include free Wi-Fi, a TV with pay-per-view movies, an MP3 alarm clock, a coffeemaker, free local calls (under 30 minutes), an iron and ironing board, a hair dryer, a desk and individual climate control. Rooms are furnished with two double beds, one king bed, two queen beds or one queen bed and a sofabed. Select king rooms also include a microwave and a mini-fridge. Suites are furnished with one king bed and a two-person jetted tub.

Free parking is available on site and pets weighing under 25 lbs are permitted in select rooms for an additional fee of $20 per pet, per night.

The on-site Stamps Cafe serves breakfast, lunch and dinner, while Pastimes Sports Bar and Grill, also on site, serves lunch and dinner. Both establishments feature a seasonal outdoor patio. Room service is available from 6 am to 9 pm. This hotel also has an on-site beer and wine store.

On-site recreational facilities include a seasonal outdoor pool open May to October, an indoor pool, a fitness centre, a steam room and a hot tub. Other on-site amenities include meeting/banquet space, safe deposit boxes, ice/vending machines, a business centre (computer, print, mail, copy and fax service), a 24-hour front desk and guest laundry facilities.

The Alberni Valley Multiplex, Bob Dailey Stadium and North Island College are all about 3 minutes away by car. The Rollin Art Centre is a 6-minute drive away. The Pacific Rim Shopping Centre, Alberni Mall and the Chances RimRock Gaming Centre are all about 5 minutes away by car. Lady Rose Marine Service (boat charters) and B.C. Ferry services (with three ferry routes) are both a 6-minute drive away. (All driving time estimates: Google Maps)

Verified by a front desk agent on April 15, 2013: Pets under 25 lbs are permitted for an additional fee of $20 per night, per pet.
The Good
Many guests described overall pleasant experiences at this property, among the reviews used for this analysis, and several aspects of the hotel were complimented.

Many guests described their rooms as clean and one reviewer said that "every nook and cranny was spotless". Many reviewers thought that their rooms were comfortable and well appointed, while some other guests found their rooms to be quiet and their beds to be comfortable. A couple of guests did have a minor complaint about the climate control (see below).

Many reviewers praised the food and service at the on-site pub and restaurant, while one guest also mentioned that the menu prices were reasonable. One reviewer described the lobby area as well appointed and a fitting place to meet business associates.

The staff were frequently complimented for their helpful and welcoming service. A few reviewers agreed that the staff were quick to provide directions to local attractions and one guest found the staff attentive during a business event she was attending.

Several guests thought that the room rates were reasonable and that the hotel offered good value for the money they spent. A few reviewers found the location convenient for accessing the downtown area and exploring the surrounding area by car.

The Bad
There were very few concerns or complaints found for this hotel, among the reviews used for this analysis. However, a couple of guests found their in-room climate control units noisy and disruptive.
Expedia.ca gave this hotel an average score of 3.3 out of 5, with 33% of 3 guests recommending the property.

TripAdvisor.com ranked this hotel #3 out of 9 hotels in Port Alberni, with an average score of 4 out of 5, from 87 reviews.

The author called the hotel on April 15, 2013 to verify some information. Readers may want to note that the two Expedia reviewers who did not recommend the property submitted their reviews in 2010.
Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.


Guest Reviews
8.4
Very Good
Guest Rating Explained
Rating: 8.4 / 10 Details

No. of guest reviews: 116
Guest Recommended: Yes
Guest Ranking Explained

BEST WESTERN PLUS Barclay Hotel is #4 out of 6 hotels in Port Alberni ranked by the ratings provided by guests.
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Hotel review by guest is Positive
Charlene from Victoria, BC CA rated BEST WESTERN PLUS Barclay Hotel 6 out of 10 on June 04, 2006 Verified Guest Hotel Review

"I have stayed here prior. Good Service, Clean etc, great hotel for a small town. This stay the carpets (?) I am assuming had just been cleaned-which caused a smell-which in return gave me a very bad headache. Though I appreciate how clean the hotel was, I wish the smell of the chemicals was not so strong. Perhaps there is another cleaning product that is less smelly? I don't know, would be nice though. No complains though about this hotel, and yes I would stay again, and recommend it to others."
Hotel review by guest is Positive
Roland markus from Birmenstorf /switzerland, CH rated BEST WESTERN PLUS Barclay Hotel 7 out of 10 on August 01, 2004 Verified Guest Hotel Review

"When we ask for towels to use one the beach, they didn't allow us to take 3 of them with us. (Of course I would agree to pay let's say $50 if I wouldn't bring them back! We didn't like the food either for dinner nor for breakfast. Please change the cook! (There are some good restaurants in Port Alberni which I could recommend, but not the one at this hotel."


Amenities

  • Business Center
  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Swimming pool
  • Pet Friendly
  • Disabled Access
  • Valet Parking
  • Bar / Lounge
  • Elevator / Lift
  • 24 Hour Reception
  • Air Conditioned
  • Non-Smoking Rooms
  • Banquet Facilities
  • Conference Room(s)
  • Safe-Deposit Box
  • Sauna
  • Refrigerator
  • Cable / Satellite TV
  • Meeting Rooms
  • Kitchenette
  • Coffee / Tea Maker
  • Microwave
  • Hair Dryer
  • TV
  • Laundry service
  • Spa bath / Jacuzzi
  • Golf Course (nearby)
  • Water Activities
  • Fishing
  • Photocopier
  • Office Supplies
  • Courier
  • Ballroom
  • Full-service catering
  • Exhibit Space
  • Disabled Accessible Rooms
  • Jacuzzi
  • Internet Connection (wireless)
  • Outdoor heated pool
  • Coffee Shop/Cafeteria
  • Packed Lunches
  • Ice Machine
  • Vending Machines
  • Family Room
  • Free Parking

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8.4
Very Good

#4 out of 6 hotels in Port Alberni city based on 116 guest reviews

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