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Penticton Lakeside Resort Convention Centre & Casino

Penticton Lakeside Resort Convention Centre & Casino is a 4 star hotel in Penticton, British Columbia, Canada 21 Lakeshore Drive West, Penticton, BC, Canada
Estimated Price
$121
CAD
Photo 1 - Penticton Lakeside Resort Convention Centre & Casino, 21 Lakeshore Drive West, Penticton, BC, Canada Show All Photos
Lakefront hotel with an indoor pool and three on-site restaurants
Pros 
  • Free Wi-Fi
  • Many guests felt the rooms were clean and comfortable
  • The staff were complimented by some guests
  • Many guests enjoyed the on-site restaurants
  • Many guests appreciated the lakefront location and close proximity to downtown
Cons 
  • Many guests complained of noise from people inside and outside the hotel
  • Some guests felt the hotel's decor was outdated

Other Hotels in the Area
HI Penticton (0.8 km)
Tiki Shores (0.9 km)
Crown Resort Motel (1.0 km)
Sandman Hotel Penticton (1.2 km)
Bowmont Motel (1.2 km)
Days Inn & Conference Centre Penticton (1.3 km)
Riverside Motel (1.3 km)
Coast Penticton Hotel (1.3 km)
Stardust Motor Inn Penticton (1.5 km)
Ramada Inn & Suites Penticton (1.6 km)
House Victoria Bed & Breakfast (1.7 km)
Super 8 Motel Penticton (2.7 km)

This Hotel is in...
Downtown Penticton

This Hotel is Near...
Penticton Airport (4.2 km)
South Okanagan Events Centre (1.3 km)

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Editor's Analysis
Updated on Feb 7, 2013
Overview
Penticton Lakeside Resort Convention Centre and Casino is on the shores of Okanagan Lake, less than a 5-minute walk from the downtown core. This hotel features an indoor pool, casino and three on-site restaurants. These features may appeal to those wanting a lakefront hotel with a selection of on-site amenities, close to downtown. 

This 100% non-smoking hotel offers 196 rooms over five floors. Standard room features include an LCD TV, air conditioning, an iron and ironing board, a fridge, a hair dryer, a coffeemaker, a balcony and either two queen beds or one king bed. One-bedroom suites and upgraded rooms are available with robes, a desk, a sitting area, turn down service and/or complimentary bottled water. Room service and free Wi-Fi are available in every room. Local calls are $0.50 each. Pets are allowed in certain rooms for an additional $25 charge.

Amenities at this hotel include an indoor pool, a hot tub, a sauna, a fitness centre, meeting and conference facilities and a business centre. On-site dining options include Hooded Merganser Bar and Grill, open for breakfast, lunch and dinner, The Barking Parrot, open for lunch and dinner and Bufflehead Pasta and Tapas Room, open for dinner. Self and valet parking is $5 a day.

There are several shops and restaurants within a few blocks of the hotel and both Cherry Lane Shopping Centre and Lougheed Super Centre are about a 10-minute drive away. Penticton Art Gallery is a couple of blocks from the hotel while the South Okanagan Events Centre can be reached in 5 minutes by car. Apex Mountain Resort is a 50-minute drive from the hotel. Highway 97 is 5-minute drive away while Kelowna International Airport (YLW) can be reached in an hour by car. (All distance and travel time estimates: Google Maps)

Verified by hotel staff on February 6, 2013: 196 rooms, five floors, free Wi-Fi, self and valet parking is $5 per day, local calls 50 cents each, indoor pool, hot tub, fitness centre and sauna on site.
The Good
Many reviews used for this analysis were positive and focused on the rooms, the staff, the restaurants and the location.

Many guests felt the rooms were clean and comfortable with beautiful lake views from some. Several guests noted that it was worth it to request a room with a lake view.

The staff were complimented by some guests for providing friendly, professional service.

Many guests who ate at the on-site restaurants enjoyed the food, service and entertainment.

The lakefront location was a highlight for many guests who appreciated the view and easy access to outdoor recreation. The close proximity to the downtown core was also appealing to some who liked being able to walk to shops and restaurants.

The Bad
Although many reviews used for this analysis were positive, some negative points focused on noise and the hotel's need for upgrades.

Many guests complained that the hotel had "paper thin" walls resulting in disturbances by guests and staff talking in adjacent rooms and hallways. Music "thumping" from the on-site bar and noise from people loitering outside the bar and casino was also a problem for some.

Some guests felt the rooms were decent but nothing special because they had aged decor and linens. Guests also noted that the pool and fitness room seemed rather dated and could use new equipment.
TripAdvisor.com ranked this hotel #15 out of 42 and rated it 3.5 out of 5, based on 180 guest reviews.

Booking.com rated this hotel 8.3 out of 10 based on 37 guest reviews.

Hotels.com rated this hotel 3.8 out of 5 based on 110 guest reviews.

The author called the hotel on February 6, 2013 to verify some information.
Editor's Analysis by Steph J.
Analyzed by Steph J.
Stephanie lives on Vancouver Island, BC, where she enjoys all things West Coast. She has daydreamed about travelling since childhood and has visited over a dozen countries since, but Canada is always at the top of her list.


Guest Reviews

7.3
Good

#11 out of 16
Guest Rating Explained
Rating: 7.3 / 10 Details

No. of guest reviews: 464
Guest Recommended: Yes
Guest Ranking Explained

Penticton Lakeside Resort Convention Centre & Casino is #11 out of 16 hotels in Penticton ranked by the ratings provided by guests.
Guest Recommendations and Comments
Hotel review by guest is Unknown
Cheryl from Winkler, MB CA rated Penticton Lakeside Resort Convention Centre & Casino 8 out of 10 on April 07, 2013 Verified Guest Hotel Review

"Cheryl"
"comfortable rooms, great food, and excellent people."
Hotel review by guest is Positive
Verified Guest from Calgary, AB CA rated Penticton Lakeside Resort Convention Centre & Casino 10 out of 10 on July 05, 2010 Verified Guest Hotel Review
Show older reviews
Hotel review by guest is Positive
Robert from Vancouver, BC CA rated Penticton Lakeside Resort Convention Centre & Casino 8 out of 10 on September 10, 2006 Verified Guest Hotel Review

"When you say dog friendly - you mean it!"
Hotel review by guest is Positive
Ron from Calgary, AB CA rated Penticton Lakeside Resort Convention Centre & Casino 8 out of 10 on August 11, 2005 Verified Guest Hotel Review

"We stayed in room that faced Okanagan Lake. It was truly a beautiful view looking north towards Kelowna and the Naramata wine region to the east. The hotel has a large beach area and a patio/bar that also faces the water. There are many shops and restaurants within walking distance in the downtown and along the lakeshore."
Hotel review by guest is Positive
Helen from Belfast, GB rated Penticton Lakeside Resort Convention Centre & Casino 9 out of 10 on July 28, 2005 Verified Guest Hotel Review
Hotel review by guest is Positive
Terry from Delta, BC CA rated Penticton Lakeside Resort Convention Centre & Casino 8 out of 10 on July 07, 2005 Verified Guest Hotel Review
Hotel review by guest is Positive
Elena from Vancouver, BC CA rated Penticton Lakeside Resort Convention Centre & Casino 10 out of 10 on July 24, 2004 Verified Guest Hotel Review
Hotel review by guest is Positive
Glenda from North Vancouver, BC CA rated Penticton Lakeside Resort Convention Centre & Casino 8 out of 10 on February 08, 2004 Verified Guest Hotel Review

"Hi....our stay was a short one (only one night) but I found the hotel comfortable and well maintained. Looking forward to my next stay...hopefully it will be for a longer period of time!"

Hotel Address: 21 Lakeshore Drive West, Penticton, BC, Canada

Overview & Amenities


Penticton Lakeside Resort Convention Centre & Casino

Amenities
  • Business Center
  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Swimming pool
  • Airport shuttle
  • Concierge
  • Valet Parking
  • Bar / Lounge
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Babysitting / Child Services
  • Air Conditioned
  • Banquet Facilities
  • Conference Room(s)
  • Safe-Deposit Box
  • Refrigerator
  • Cable / Satellite TV
  • In Room Movies
  • Bath / Hot Tub
  • Meeting Rooms
  • Kitchenette
  • Coffee / Tea Maker
  • Microwave
  • Hair Dryer
  • Complimentary Toiletries
  • TV
  • Private beach
  • Laundry service
  • Spa bath / Jacuzzi
  • Casino
  • Shops
  • Garden
  • Golf Course (nearby)
  • Beach (Nearby)
  • Windsurfing
  • Water Activities
  • Canoeing
  • Water-skiing
  • Computer
  • Photocopier
  • Desk
  • Ballroom
  • Full-service catering
  • Custom event planning available
  • Salon
  • Jacuzzi
  • Beauty Salon
  • Internet Connection (wireless)
  • Bathrobes
  • Shower
  • En suite
  • Private Bathroom
  • Private Toilet
  • Pool Indoor
  • Packed Lunches
  • Luggage Storage
  • Designated Smoking Area
  • Shops in Hotel
  • Souvenirs/Gift Shop
  • Vending Machines
  • Free Parking

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Nearby Cities
Summerland (15.2 km)
Okanagan Falls (16.5 km)
Kelowna (44.1 km)
Osoyoos (52.1 km)
Big White (54.6 km)

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Customer Service: 1-800-359-6279 from the USA and Canada (International Callers: Dial Toll Free 00-800-8607138 or +1 210-507-5997 and mention "Promo Code 5072"). Hotel Reservations Center and Customer Service Hours: Open 24 Hours a Day, 7 Days a Week.

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