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Recommended for the scenic location, on-site marina and relaxing atmosphere
- Free Wi-Fi, free local calls and free parking
- Many guests praised the remote and scenic location
- Many reviewers described pleasant views from their rooms
- The staff were frequently complimented for their friendly service
- A few guests praised the on-site marina
- A couple of reviewers found the rooms generally comfortable
- A few guests thought that the room rates were expensive
- A few reviewers complained that the in-room air conditioning was ineffective
Updated Nov 6, 2013
This property is located in a secluded spot on South Pender Island and is accessible by air, boat, ferry or water taxi. This hotel specializes in providing retreat-style accommodations for wedding, events and corporate functions.
This property offers a variety of accommodations including rooms in the lodge, cottages and villas. All rooms in the lodge include free Wi-Fi, free local calls, a TV and DVD player, a fireplace, a balcony, a glass shower, a soaker tub, bathrobes, a mini-fridge, a coffeemaker, an iron and ironing board, a hair dryer and individual climate control.
Cottages and villas feature two or three bedrooms, two bathrooms, a fireplace, en suite laundry, a full kitchen (a fridge, a stove and oven, a microwave, a dishwasher, cookware and dinnerware), a dining room, a living room with a sofabed, a TV and DVD player, a BBQ and an ocean-facing deck.
Free parking is available on site and pets are permitted in select rooms for an additional fee of $75 per stay (limit of two pets per room).
The on-site Aurora Restaurant serves breakfast, lunch and dinner, while Syrens Bistro and Lounge serves dinner (please contact the hotel directly to learn about the restaurant's full hours). This hotel also has an on-site cafe and liquor store.
The on-site Susurrus Spa offers massage, manicures and pedicures, waxing and body treatments. Other on-site amenities include a heated outdoor pool, hot tubs, a steam room, a fitness centre, tennis courts, a business centre, meeting rooms, event space, wedding services, a 24-hour front desk, a gift shop, an ATM, porter service and safe deposit boxes.
Hiking, cycling, paddling and whale watching activities may be arranged through the resort. This hotel also has an on-site marina with 110 slips and nightly moorage rates.
This resort has an on-site Aerodrome and on-site docking for guests travelling by air or boat from Vancouver, Victoria or Seattle. Also accessible by car via B.C. Ferry, the nearest B.C. Ferry terminal is at Otter Bay which is a 30-minute drive from the resort. Brooks Point Park is about 7 minutes away by car or about a 30-minute bike ride away. (All driving time estimates: Google Maps)
Verified by a front desk agent on October 18, 2013: Pet fees.
Among the reviews used for this analysis, the most complimented aspect of this resort was the location. Guests described the property as generally beautiful and relaxing, while one reviewer said that this hotel was "a perfect getaway from the hustle & bustle of everyday life." Several guests enjoyed accessing beaches and hiking from the resort.
Many guests described pleasant views of the marina and the water from their rooms. Other guest praise for the accommodations included: generally comfortable, clean, well maintained, well appointed and spacious.
The staff were frequently complimented for their friendly and accommodating service.
Many reviewers praised the food at the on-site restaurants.
A few guests appreciated the on-site marina, while a few other reviewers enjoyed the on-site pool and hot tub.
There were a few common concerns found for this property, among the reviews sourced for this editorial.
A few guests thought that the room rates were expensive and that the hotel did not offer good value for the money they spent.
A few reviewers complained that the in-room air conditioning was ineffective, while a couple of guests said that their rooms showed signs of wear and tear.
While many guests praised the food at the on-site restaurants, several reviewers were disappointed with the menu selections and the food. Several guests thought that the prices at the on-site restaurants were expensive.
SourcesExpedia.ca gave this hotel an average score of 4.6 out of 5, with 89% of 19 guests recommending the property.
TripAdvisor.ca ranked this hotel #1 out of 1 hotels in Pender Island, with an average score of 4 out of 5, from 257 reviews.
The author called the hotel on October 18, 2013 to verify some information.