This hotel is situated on the oceanfront in Parksville. Offering two on-site restaurants, an indoor pool and a fitness centre, this property is well suited for guests who prefer to access dining and recreational facilities on site.
This property is 100% smoke free and all rooms include free Wi-Fi, a coffeemaker, a TV, a ceiling fan, an iron and ironing board, free local calls and a desk. Some rooms also include air conditioning and a sofabed, while select ocean-view rooms also include a private balcony. Standard rooms are furnished with two double beds, while ocean-view rooms are furnished with one queen bed, two queen beds or one king bed.
Free parking is available on site and pets are permitted for an additional fee of $15 per night.
The on-site Bayside Bistro and Lounge serves breakfast, lunch and dinner, while the on-site Upper Deck Sports Bar and Grill serves lunch and dinner. Both restaurants feature outdoor patios and room service is also available.
On-site recreational amenities include a fitness centre, an indoor heated pool, a hot tub and racquet courts. Other on-site amenities include free newspapers, guest copy and fax service, meeting space, a liquor store (open every day from 9 am to 11 pm) and a 24-hour front desk.
Paradise Adventure Mini-Golf is 3 minutes away on foot, while shopping and restaurants in the downtown area are a 14-minute drive away. The Parksville Community Park is 15-20 minutes away on foot. The Morningstar Championship Golf Course is a 7-minute drive away, while the Inland Island Highway (Highway 19) is a 6-minute drive away. The Qualicum Beach Airport (XQU) is 10 minutes away by car. (All walking and driving time estimates: Google Maps)
The most complimented aspect of this property were the views of the ocean from the guest rooms, according to the reviews used for this analysis. One guest said that the views were amazing, while another reviewer said that the views can't be beat.
Several guests praised the staff throughout the hotel as friendly and attentive. One reviewer specifically complimented the event staff, while another guest said that the front desk agents went above and beyond to anticipate his or her needs.
A few guests found the location to be convenient for accessing the beach on foot.
A few reviewers described their rooms as clean and generally comfortable, however, several guests mentioned concerns about their rooms (see below for more details).
There were several common concerns and complaints found for this hotel, among the reviews sourced for this editorial. Several reviewers thought that their rooms were missing standard amenities, including mini-fridges, air conditioning (available in some rooms only) and free breakfast.
While a few guests described their rooms as clean and comfortable, several other reviewers disagreed. Several guests complained that their rooms did not meet their cleanliness expectations. A couple of reviewers specifically mentioned dirty carpeting and stained bed linens. A few reviewers described their rooms as tired and shabby, while a couple of guests complained that the in-room TVs were the older tube-style.
A couple of guests were disturbed by noise from the corridors.
Several reviewers thought that this property did not offer good value for the money they spent and a couple of guests thought that the menu prices at the on-site restaurant were expensive.
gave this hotel an average score of 4 out of 5, with 93% of 69 guests recommending the property.
TripAdvisor.com ranked this hotel #11 out of 15 hotels in Parksville, with an average score of 3.5 out of 5, from 57 reviews.