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Guest Reviews
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5.0 Mediocre
#3 out of 3
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Guest Rating Explained
Rating: 5.0 / 10
| Hotel Rating Breakdown |
| Amenities: |
6.0 |
| Cleanliness: |
6.0 |
| Location: |
7.2 |
| Comfort: |
5.5 |
| Service: |
5.0 |
| Value: |
4.5 |
Details
No. of guest ratings: 4
Guest Recommended: No
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Popularity Ranking Explained
Rating: #3 out of 3 hotels in Osoyoos ranked by guests.
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Shirley from Chilliwack, BC CA stayed on July 22, 2005
"The room we had was old and outdated. (In old section of the hotel). The second day there was a water leak in the bathroom (ceiling). I slipped and wrenched my back and knee and after wasting a 1/2 day waiting for someone,(called three times and went to the desk once), they finally moved us to a two bedroom "suite" (in the new section) which was better. When I mentioned my slip, the comment was "well that's why we're moving you". I asked to see the Manager but was told the Manager was "busy". The "suite" ended up having water problems also, the sink in the kitchen was backing up. They had a children's program, which you had to sign up for ahead of
time, but the next day when the children went to the program, they did not have enough supplies, the person who was supposed to be in charge kept leaving the children, and there was only one person one day with 22 children, and two persons with 26 children another day. There was no supervision for the complete program, and they sent the children away at the end of the program, before the parents had a chance to get them. After the second day, we refused to allow the children to attend as did other parents. The front desk people were very unorganized, couldn't respond to many of the questions asked them and were very slow when it came to checkout. Lawn chairs and lounge chairs outside were broken and the beach area very small.
All in all, I would never stay there again, and definitely will tell anyone that goes to Osoyoos to stay away from this place."
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Anonymous guest from Surrey, BC CA stayed on August 09, 2004
"kids club was good, hotel room was filthy, front desk customer service was terrible"
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Overview & Amenities
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The Holiday Inn Sunspree Resort Hotel - Osoyoos. A 122 room Hotel/Resort, 60 of which are 2 BR condo suites. Nestled along Canada's warmest Lake with a private beach & island. Close to the U. Canada border(hwy 97& hwy 3). Known as Canada's only desert . Restuarant & Grill/Lounge. Marina with watercraft rentals. 5 minutes to Wineries, Golf, Skiing & Hiking. Airport : 45mn. 5 hours driving from Vancouver, 8 hours driving from Banff, 5 hours driving from Spokane WA. 7 Hours driving from Seattle.
Policies
Guarantee:
Cancel:
Check-In: 1600
Check-Out: 1030
Services Description
On-site facilities -
general facilities -
elevators game room
handicap facilities indoor pool
laundromat lounge
meeting room non-smoking rooms
restaurant
wheelchair accessible elevators
whirlpool
chargeable facilities -
fitness center
parking facilities -
free parking
garage parking
truck/rv parking
public area facilities -
dial up connection complimentary
high speed internet access complimentary
additional onsite facilities -
2 elevators - indoor heated pool-holidome - bbq area -
seasonal marina with moorage- rooftop garden - cabanas
- resort activity desk - suites with kitchenettes and
whirlpools are available - some rooms do not have
balconies - wheelchair accessible rooms have roll-in
showers and bars for toilet and levered taps and door
handles.
off-site facilities -
general facilities -
golf course
meeting and convention facilities -
total nbr of meeting rooms - 3
total measurement, all rooms - 450 sq ft
total meeting room capacity - 35
.
Attraction Info
Dining Info
Recreation Info
On-site recreations -
* children s activities * exercising
* swimming
Organized activities for adults durning winter months -
Complimentary supervised kids activities during summer
Months
Off-site recreations -
* golfing * horseback riding
* museum/gallery viewing * snow skiing
* water skiing * water sports
* wine tasting
Desert tours - orchard tours - mini golf
Room Type Descriptions
Efficiencies and balconies available - free high speed
internet access - free dial up internet connection -
cable television with movies - games - standard tv
broadcast - abc cbs and nbc - electronic door locks.
room amenities for all rooms -
room amenities -
120 ac / air conditioning / cable/satellite tv /
coffee/tea maker / hairdryer / in-room movies / private
bath or shower / refrigerator / telephone
technology -
high speed internet access
room amenities for handicap rooms -
rails in bathroom / walk-in shower / wheelchair
accessible
lake view
max occupancy - 4
max nbr of rollaways - 1
efficiencies and balconies available - free high speed
internet access - free dial up internet connection -
cable television with movies - games - standard tv
broadcast - abc cbs and nbc - electronic door locks.
xex -
max occupancy - 4
max nbr of rollaways - 1
room description -
1 king 2 queen suite - 2 bath jet tub executive
xft -
max occupancy - 4
max nbr of rollaways - 1
room description -
presidential suite with 1350 square feet space - 2
bedrooms - master bedroom has suite with whirlpool tub.
all amenities are upgraded.
xkl -
lake view
max occupancy - 6
max nbr of rollaways - 1
room description -
2 bedroom executive suite - 1 king bed in master
bedroom with bath - 2 queen beds in second bedroom with
bath - full kitchen - dining room - living room -
balcony - beachside with lakeview
xlo -
max occupancy - 4
max nbr of rollaways - 1
room description -
1 queen suite - bunkbed - kitchen - beachside
ns1 -
lake view
max occupancy - 4
max nbr of rollaways - 1
room description -
1 queen bed suite - kitchenette - living room area -
marina and lake view - shared balcony - stairs to beach
ss1 -
lake view
max occupancy - 4
max nbr of rollaways - 1
room description -
1 queen bed suite - kitchenette - living room area -
marina and lake view - shared balcony - stairs to beach
xvu -
lake view
max occupancy - 4
m.
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Booking Information
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The hotel you have selected -- Holiday Inn Sunspree Resort Osoyoos Bc -- may be able to be booked: 1) online using Canadian Hotel Guide.com's instantaneous and 100% secure online reservation system; and/or 2) by telephone using the hotel reservation telephone number provided above.
1) Online: When you make your booking online, your hotel reservation is transmitted to the Holiday Inn Sunspree Resort Osoyoos Bc through a 100% secure Internet connection that protects your personal and credit card information. Once submitted, your hotel reservation will be confirmed within 60 seconds and sent to the Holiday Inn Sunspree Resort Osoyoos Bc computer reservation system in Osoyoos, British Columbia.
2) Telephone: 1-800-359-6279. Speak to a live customer service agent 24 hours a day, 7 days a week.
Within moments after your hotel reservation is made, you will receive a duplicate confirmation by email for your records that confirms and guarantees the reservation with all the details you may need for your stay, including the phone number and address of the Holiday Inn Sunspree Resort Osoyoos Bc. For your comfort and peace of mind, you may even.
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