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Direct lake access, private beach, on-site marina, boat rentals and restaurant

Pros
  • Free Wi-Fi and free parking
  • Many guests described their rooms as clean
  • Many reviewers praised the views of the lake from their rooms and balconies
  • Many guests found the location convenient for accessing restaurants on foot
  • Several reviewers enjoyed having direct access to the beach and lake
  • Several guests mentioned that they took advantage of the on-site boat rentals
Cons
  • Several guests were disturbed by noise from neighbouring rooms and the halls
  • A few reviewers complained that smoking was permitted on guest balconies
  • A few guests described dated in-room TVs and fixtures
Freebies
Free Wi-Fi
Free Parking
Editor's Analysis
Updated Jan 16, 2013
Overview
This property is located on Highway 3 with Lake Osoyoos on both sides of the hotel. This hotel features a private beach and marina (moorage, fuel, and boat rentals) and is well suited for leisure travellers looking to enjoy the lake. Restaurants and shopping are accessible within a 10-minute walk.

This hotel is 100% smoke-free. All rooms include free Wi-Fi, a TV, a coffeemaker, an iron and ironing board, a work desk, a mini-fridge, a microwave, and individual climate control. Select rooms also include a balcony. Rooms are furnished with one queen bed, two queen beds or one king bed.

Suites at this property are configured with separate bedrooms, a living area, a dining area, and a full kitchen (stove, oven, dishwasher, dinnerware, cookware, a microwave and a fridge). Select suites are also furnished with bunk beds.

Free underground parking is available on site and pets are permitted in select rooms for an additional fee of $20 per night.

This hotel has two on-site restaurants and a lounge. The Shores Family Restaurant serves breakfast, lunch and dinner, while Sol Grill Room and Lounge serves dinner and alcoholic beverages. Room service is available from 7 am to 8:30 pm.

On-site recreational facilities include an indoor pool, a hot tub, a fitness centre and fitness classes (offered November through April). Other on-site amenities include meeting rooms, a business centre, common BBQ area, guest laundry facilities, free newspapers, ice machines and safe deposit boxes.

The Sonora Dunes Executive Golf Course and Spirit Ridge Vineyard are both about a 6-minute drive away. The Nk'Mip Desert Cultural Centre is 7 minutes away by car. Haynes Point Provincial Park is an 8-minute drive away, while the US border crossing is 6 minutes away by car. The vineyards in the Okanagan Valley, including Inniskillin, are about 18 minutes away by car. (All driving time estimates: Google Maps)
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The Good
Reviews were somewhat mixed for this property, among the reviews used for this analysis. However, many guests agreed that their rooms and balconies provided beautiful views of Lake Osoyoos. Many guests thought that their rooms were spacious and one reviewer said that her guest room was the size of a small apartment.

While many guests described their rooms as generally clean and comfortable, there were some concerns about the housekeeping at this hotel (see below for more details). A few reviewers found their beds to be comfortable.

Many reviewers mentioned that shopping and restaurants were found within walking distance of this hotel.

Several guests appreciated that this hotel provided direct access to the beach and lake. Some reviewers said that they took advantage of the on-site marina and boat rentals, while other guests enjoyed the on-site pool, hot tub and fitness centre.

Many guests described pleasant experiences with friendly and accommodating staff, however several other reviewers were disappointed by the customer service they received (see below for more details).

Several guests enjoyed meals at the on-site restaurant, but some reviewers complained about the food and wait staff (see below for more details).
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The Bad
There were several aspects of this hotel that received mixed reviews and a few guests said that they were disappointed with their stay at this hotel given the price they paid for their rooms. 

Among the reviews sourced for this analysis, several guests complained about noise disturbances. Reviewers described hearing TV and music from neighbouring rooms and conversations in the halls. A couple of guests thought that this hotel had a party atmosphere and one reviewer said that you may "get some rowdy neighbours".

A few reviewers complained that guests were permitted to smoke on their balconies, despite the hotel being smoke-free. 

While many guests found their rooms to be clean, a few reviewers complained that their bathrooms did not appear to be as clean as they expected. A couple of guests said that they did not receive housekeeping on some days during their stay and one reviewer thought that the housekeeping service was not thorough.

Several guests complained that the front desk agents they encountered were inefficient and uncaring.

A few reviewers did not enjoy their meals at the on-site restaurant, with a couple of those reviewers also describing inattentive wait staff.
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Show Sources
Sources
Expedia.ca gave this hotel an average score of 3.5 out of 5, with 71% of 21 guests recommending the property.

TripAdvsior.ca ranked this hotel #17 out of 27 properties in Osoyoos, with an average score of 3.5 out of 5 from 133 reviews.

Booking.com gave this property an average score of 7.5 out of 10 based on guest reviews.
Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
Guest Reviews
7.3
Good
#
9 / out of 10
hotels in Osoyoos

Rated 7.3/10 based on 1332 reviews

Ranked #9 out of 10 hotels in Osoyoos

1332
Map Marker Holiday Inn Hotel & Suites Osoyoos
7906 Main Street, Osoyoos, BC