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Pinnacle Hotel At The Pier

9.2 | Excellent
MAP

Highly praised North Vancouver hotel with harbourfront views, restaurant and indoor pool

Pros
  • Free amenities: Wi-Fi, bicycle rentals, local calls, newspapers
  • Many guests described their rooms as clean and well appointed
  • Many reviewers described pleasant views of the harbour from their rooms
  • The staff were frequently complimented for their friendly service
  • Many guests found the location ideal for exploring the downtown area on foot and for accessing the Vancouver ferry
  • Several reviewers praised the food at the on-site restaurant
Cons
  • A couple of guests thought that the menu prices at the on-site restaurant were expensive
  • Parking is $15 plus tax per night
Freebies
Free Wi-Fi
This hotel is an Editor's Pick for...
Editor's Analysis
Updated Feb 14, 2015
Overview
This property is situated on the waterfront in North Vancouver and is a 5-minute walk to the ferry terminal (access to downtown Vancouver in 12 minutes). Offering in-room work spaces and on-site business services, this hotel caters to business travellers.

This smoke-free hotel's rooms include free Wi-Fi, free local calls, a 37" flat screen TV with pay-per-view movies, a work space (ergonomic chair and desk), a private balcony, AVEDA toiletries, a single-brew coffeemaker, a mini-fridge, a microwave, a safe, bathrobes and individual climate control. Rooms are furnished with either one king bed or two double beds. Rooms feature a harbour view or a mountain view.

Parking is available on site for $15 per night and pets are permitted for an additional fee of $25 per night to a maximum of $75 per stay.

The on-site Lobby Restaurant and Lounge serves breakfast, lunch, dinner, afternoon tea and Sunday brunch. Room service is also available. 

On-site recreational facilities include a fitness centre, a yoga/pilates studio, a 25-meter five-lane indoor lap pool, a hot tub, a steam room, a sauna and free bicycle rentals. Other on-site amenities include bike storage, free newspapers, luggage storage, safe deposit boxes, a business centre, meeting and conference space, dry cleaning service and an ATM.

There are several business offices and restaurants located within a 5-minute walk of this property. The Park Royal Mall (shopping centre) and the Lions Gate Bridge are both about 11 minutes away by car. Stanley Park may be accessed within a 15-minute drive (via the Lions Gate Bridge). The Capilano Suspension Bridge Park is 11 minutes away by car. The Vancouver International Airport (YVR) is about 45 minutes away by car. (Walking, ferry and driving time estimates: Google Maps)
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The Good
Many guests gave rave reviews for this property, among the reviews used for this analysis, and one reviewer said that this hotel is the "best there is on the north shore of Vancouver".

Many guests described their rooms as clean, generally comfortable and well appointed with modern decor and furnishings. One reviewer found her room spotless, while another guest found his room to be "soothing". A few guests found their rooms to be quiet.

Many reviewers praised the pleasant views of the harbour from their guest rooms.

The staff were frequently complimented for their friendly and accommodating service. 

Many guests found the location convenient for accessing the ferry, restaurants, shopping and downtown destinations on foot.

Several guests praised the food and service at the on-site restaurant. A few reviewers enjoyed the pool and fitness centre. One guest described the recreational facilities as first-rate, while another guest was impressed with how quiet the pool area was despite children playing and splashing in the pool.
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The Bad
There were almost no common concerns or complaints found, among the reviews sourced for this editorial. However, a couple of guests thought that the menu prices at the on-site restaurant were too expensive.
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Show Sources
Sources
Expedia.ca gave this hotel an average score of 4.8 out of 5, with 99% of 127 guests recommending the property.

TripAdvisor.ca ranked this hotel #1 out of 11 properties in North Vancouver, with an average score of 4.5 out of 5, from 252 reviews. 
Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
Guest Reviews
9.2
Excellent
#
2 / out of 8
hotels in North Vancouver

Rated 9.2/10 based on 3977 reviews

Ranked #2 out of 8 hotels in North Vancouver

3977
Map Marker Pinnacle Hotel At The Pier
138 Victory Ship Way, North Vancouver, BC