OverviewThis hotel is situated among local businesses and is within a 1-minute drive of the Lions Gate Bridge (to Stanley Park). Offering kitchen suites that accommodate up to six people and an on-site pool and playground area, this property is well suited for guests travelling with children.
Both smoking and non-smoking accommodations are available. All rooms include free Wi-Fi, a TV with free movie channels and pay-per-view movies, an iron and ironing board, a hair dryer, a coffeemaker, a mini-fridge and individual climate control. Rooms are furnished with one king bed or two queen beds.
Suites provide more spacious accommodations and are configured with separate bedroom and living room spaces. Select one and two-bedroom suites also include a kitchen (oven, stove, fridge and microwave) and a dining room. Suites are furnished with two queen beds and a sofabed. Jacuzzi and Honeymoon suites are both furnished with one king bed and a jetted tub.
Free parking is available on site and pets are permitted in select rooms for an additional fee of $20 per pet, per night (maximum of two pets per room).
A free breakfast is served daily from 7 am to 10 am.
Other on-site amenities include meeting space, guest copy, fax, print and mail services, luggage storage, an outdoor pool and a playground.
The Park Royal Mall (shopping centre) is 16 minutes away on foot, while the Capilano Suspension Bridge and Park is 3 minutes away by car. Stanley Park is a 4-minute drive away, via the Lions Gate Bridge, while downtown Vancouver is 10 minutes away by car. The downtown area features shopping, nightlife venues, restaurants, the Harbour Centre tower and sporting arenas. The Vancouver International Airport (YVR) is a 35-minute drive away. (All walking and driving time estimates: Google Maps)
Verified by a front desk agent on March 7, 2013: The free breakfast is served daily from 7 am to 10 am. Pets are permitted for an additional fee of $20 per pet, per night (maximum of two pets per room).
The GoodThere were a mix of positive and negative reviews for this property, among the reviews used for this analysis. However, many guests seemed happy with the location and the prices they paid.
Many guests found the location convenient for accessing Park Royal mall, the Vancouver ferry and other attractions in North and West Vancouver.
Many reviewers thought that the room rates were reasonable and one guest described this property as "budget friendly accommodations". A few guests added that they appreciated the free on-site parking.
The staff were described as friendly and responsive to guest requests by several reviewers.
Several guests found their beds to be comfortable and a few reviewers appreciated that their rooms were equipped with a mini-fridge and a microwave. While several reviewers described their rooms as clean, several other guests noticed cleanliness inconsistencies (see below for more details).
The Bad
Among the reviews sourced for this editorial, guests offered differing opinions of this hotel and some reviewers said that they would not stay at this property again.
Many guests complained about the food quality and the lack of selection at the free breakfast. One reviewer described the breakfast as a joke.
A few reviewers were disturbed by noise from neighbouring rooms, while a couple of other guests complained about unreliable Wi-Fi service. A couple of guests described the appliances and room decor as dated.
As mentioned above, some guests said that their rooms did not meet their cleanliness expectations. These reviewers described carpeting that appeared unclean, cobwebs on the light fixtures, stained bedding, a clogged bathtub drain and garbage left behind by previous guests. A few guests also noticed an unpleasant odour in their rooms.
Expedia.ca gave this hotel an average score of 3.5 out of 5, with 85% of 275 guests recommending the property.
TripAdvisor.ca ranked this hotel #8 out of 11 properties in North Vancouver, with an average score of 2.5 out of 5, from 58 reviews.
The author called the hotel on March 7, 2013 to verify some information.
