OverviewThis property is situated on the Fraser River Boardwalk and is adjacent to the River Market, a farmers' market-style complex with restaurants. This hotel is well located for guests or business travellers looking to access downtown destinations on foot.
This property is 100% smoke free and all 126 rooms feature views of the Fraser River. All rooms include free Wi-Fi, bathrobes, a flat screen TV, a desk, free local calls, a rain showerhead, granite bathroom countertops, an iron and ironing board, a mini-bar, a hair dryer, a coffeemaker with Starbucks coffee, an umbrella and individual climate control. Select rooms also include a private balcony and a jetted tub. Rooms are furnished with two double beds, one queen bed or one king bed and beds feature custom art headboards.
Underground parking is available on site for $9 per 24 hours and guests with hybrid cars park free. Pets are not permitted.
The on-site Boathouse Restaurant serves breakfast Monday through Thursday from 6:30 am to 11 am and brunch on Saturday and Sunday from 8 am to 3 pm. It serves dinner every day from 5 pm to 10 pm, except on Sundays when it closes at 9 pm. Room service is also available.
Other on-site amenities include meeting/conference space, a 24-hour fitness centre and a business centre.
The SkyTrain station, which offers public transit to Burnaby, Metrotown and downtown Vancouver, is 6 minutes away on foot, while Pier Park is an 8-minute walk away. New West Station features shopping and is 7 minutes away on foot, while Douglas College is an 11-minute walk away. There are several restaurants and bars located within a 10-minute walk of this hotel.
The Patullo Bridge offers access to Surrey and is 4 minutes away by car, while access to the Trans-Canada Highway is an 8-minute drive away. Metropolis at Metrotown, the largest shopping centre in B.C., is 16 minutes away by car, while the Vancouver International Airport (YVR) is a 25-minute drive away. (All walking and driving time estimates: Google Maps)
The GoodMany guests seemed to thoroughly enjoy their stays at this property and a few reviewers mentioned that this hotel is their property of choice when staying in the New Westminster area.
Among the reviews used for this analysis, many guests described their rooms as clean and well appointed. Many reviewers described stunning views of the river from their rooms and several guests found their beds to be comfortable.
The staff were frequently complimented for their friendly and helpful service. Some guests thought that the customer service was the highlight of this property.
Many guests found the location ideal for accessing restaurants, the boardwalk, the River Market and the SkyTrain station on foot.
The food at the on-site restaurant was frequently praised by guests and one reviewer said that his meals were excellent.
A few guests appreciated that the free Wi-Fi service was reliable.
The Bad
There was only one common concern found for this hotel, among the guest reviews sourced for this editorial. A couple of reviewers thought that the menu prices at the on-site restaurant were expensive.
There were a few other concerns mentioned, but these concerns seemed to result from isolated experiences.
TripAdvisor.ca ranked this hotel #1 out of 3 properties in New Westminster, with an average score of 4 out of 5, from 146 reviews.
Expedia.ca gave this hotel an average score of 4.4 out of 5, with 97% of 132 guests recommending the property.
