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The Inn on Long Lake

The Inn on Long Lake is a 3 star hotel in Nanaimo, British Columbia, Canada 4700 North Island Highway, Nanaimo, BC, Canada
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Relaxing lakefront hotel with great views, located on Highway 1

  • Free Wi-Fi, parking, and continental breakfast
  • Many guests felt the rooms were clean and comfortable
  • Many guests enjoyed the lakefront property
  • Many guests appreciated the hotel's proximity to several dining options, shopping, and ferry terminals
  • Many guests thought the staff were friendly and accommodating
  • Some guests complained of noise from the highway and/or other guests in adjacent rooms and hallways
  • A few guests felt the rooms were in need of updating

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Editor's Analysis
Updated on Oct 12, 2012
The Inn on Long Lake is sandwiched between the Trans-Canada Highway and Long Lake in central Nanaimo. Its easily accessible location, peaceful setting, and recreation opportunities make it popular with families and road travellers looking to stay in a more natural setting.

This hotel features 3 floors with a total of 62 rooms and suites, 7 of which allow smoking. Standard room features include a lakeview patio or balcony, a hairdryer, an iron and ironing board, a coffeemaker, air conditioning, individual climate control, a fridge, a microwave, and two queen beds. Some studio rooms are available with kitchenettes or a king bed. One-bedroom suites feature a living room area and either two double beds or a king bed in a separate bedroom. Some suites included a kitchen, two balconies, and/or a soaker tub. Free Wi-Fi and local calls are also available in all rooms. Pets are allowed for an additional charge of $20 per night.

Amenities at the hotel include a fitness centre, a whirlpool, a sauna, meeting rooms, coin-operated laundry, and seasonal pedal boat and canoe rentals. Free parking and a free continental breakfast are available to all guests.

Several dining options are located within a 6-minute walk of the hotel. Woodgrove Centre, Nanaimo’s largest shopping mall, is a 7-minute drive up Highway 1. The old quarter downtown area, featuring the Nanaimo Port Theatre, seawall walk-way, and many boutique shops, can be reached in about 15 minutes by car.

BC Ferries' Horseshoe Bay Terminal is about a 12-minute drive away while the Duke Point Ferry Terminal and the Nanaimo Airport are both about 25 minutes away. (All distances and travel time estimates: Google Maps)

The Good
The majority of reviews used for this analysis were positive and focused on the rooms, property, location, and staff.

Many guests to the hotel found the rooms to be spacious and clean, and a few mentioned that the beds were very comfortable. Some guests felt that the free Wi-Fi, lake view, mini-fridge and microwave added to the value of their room.

The lakefront location was a highlight for many guests. Several commented that the view was beautiful and allowed for sunrise vistas. Some guests felt that the property was well kept and they enjoyed relaxing on the lawn and swimming and boating in the lake when the weather permitted. Overall, many guests found the area to be relaxing and serene.

The central location of this hotel was also a positive feature for some guests. Although a few thought it was far from downtown, many thought it was a close enough to restaurants, shopping, and BC Ferries' Departure Bay Terminal.

The staff also received many good reviews from guests of the hotel. Friendly, pleasant, and helpful were all common words used to describe the staff. A few mentioned that staff went above and beyond, adding positively to their overall experience.

The Bad
Although the majority of the reviews used for this analysis were positive, some negative feedback focused on noise transfer and the age of the hotel.

While several guests mentioned they had a quiet night’s stay, some guests felt they could hear a lot of noise from other guests in adjacent rooms and in the hallways. The close proximity of the highway was also a negative point for some guests, a few of whom suggested asking for a room away from the highway to make for a quieter stay.

A few guests also commented that the rooms, although well kept, were in need of upgrading. The decor and TVs in some rooms were particular features that some guests felt were dated. ranked this hotel #3 out of 19 hotels in Nanaimo with an average guest rating of 4 out of 5, based on 56 reviews. ranked this hotel 8.6 out of 10 or fabulous, based on 149 guest reviews. ranked this hotel 4 out of 5, based on 5 guest reviews. ranked this hotel 4.4 out of 5 or excellent, based on 28 guest reviews.

Editor's Analysis by Steph J.
Analyzed by Steph J.
Stephanie lives on Vancouver Island, BC, where she enjoys all things West Coast. She has daydreamed about travelling since childhood and has visited over a dozen countries since, but Canada is always at the top of her list.

Guest Reviews
Very Good
Guest Rating Explained
Rating: 8.5 / 10 Details

No. of guest reviews: 105
Guest Recommended: Yes
Guest Ranking Explained

The Inn on Long Lake is #5 out of 14 hotels in Nanaimo ranked by the ratings provided by guests.
Guest Recommendations and Comments
Hotel review by guest is Positive
Verified Guest from Creston, BC CA rated The Inn on Long Lake 8 out of 10 on June 28, 2013 Verified Guest Hotel Review
Show older reviews
Hotel review by guest is Positive
Verified Guest from Anchorage, AK US rated The Inn on Long Lake 7 out of 10 on October 22, 2004 Verified Guest Hotel Review
Hotel review by guest is Positive
Norman from Surrey, BC CA rated The Inn on Long Lake 8 out of 10 on July 01, 2004 Verified Guest Hotel Review


  • Business Center
  • High-speed Internet
  • Fitness Room/Gym
  • Parking
  • Pet Friendly
  • Airport shuttle
  • Disabled Access
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Air Conditioned
  • Non-Smoking Rooms
  • Safe-Deposit Box
  • Sauna
  • Refrigerator
  • Cable / Satellite TV
  • In Room Movies
  • Wake-up Service
  • Meeting Rooms
  • Kitchenette
  • Coffee / Tea Maker
  • Microwave
  • Hair Dryer
  • Complimentary Toiletries
  • TV
  • CD Player
  • Spa bath / Jacuzzi
  • Water Activities
  • Canoeing
  • Lake
  • Photocopier
  • Full-service catering
  • Custom event planning available
  • Disabled Accessible Rooms
  • Jacuzzi
  • Internet Connection (wireless)
  • Bathrobes
  • En suite
  • Private Bathroom
  • Private Toilet
  • Pub
  • Luggage Storage
  • Vending Machines
  • Smoking Room
  • Family Room
  • Self Laundry
  • Free Parking
  • Pillow Top Mattress

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Very Good

#5 out of 14 hotels in Nanaimo city based on 105 guest reviews

Other hotel options in Nanaimo:
More Frequently Booked
6.5 Fair
The Grand Hotel Nanaimo
Higher Rated By Guests
8.7 Very Good
Painted Turtle Guesthouse
Sometimes Less Expensive
9.7 Excellent
Maple View Bed & Breakfast

Our best rates are always online! Plus, booking online is quick and easy, 100% safe and secure, and faster than booking by telephone.

Customer Service: 1-800-359-6279 from the USA and Canada (International Callers: Dial Toll Free 00-800-8607138 or +1 210-507-5997 and mention "Promo Code 5072"). Hotel Reservations Center and Customer Service Hours: Open 24 Hours a Day, 7 Days a Week.

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