Canadian Hotel Guide - Guide to Hotels in Canada
Home Hotels by Province Hotels by Major City Reservation Review / Edit Book Online or Call 1-800-359-6279
Home > British Columbia Hotels > Nanaimo Hotels > Coast Bastion Inn
Canadian Hotel Guide - Guide to Hotels in Canada
Book Toll Free from Canada and the USA

Coast Bastion Inn

Coast Bastion Inn is a 3 star hotel in Nanaimo, British Columbia, Canada 11 Bastion Street, Nanaimo, BC, Canada
Estimated Price
$126
CAD
Photos

Photos
Map
Guest Reviews
Amenities
Booking Information

Related Sites:

Rooms with nice decor and views of the harbour, restaurant & lounge, Pure Spa & Oxygen Bar

Pros
  • Free Wi-Fi and local calls
  • Clean, comfortable, and well-appointed rooms, according to many guests
  • Quality service from friendly and efficient staff, said most reviewers
  • Many reviewers enjoyed the harbour views and walking distance to seawall walkway, downtown shops, and restaurants
  • Rooms renovated in 2008
Cons
  • Some guests felt the parking was not secure or convenient as it was located in a city parkade adjacent to the hotel
  • A few guests complained that the hotel does not allow rollaway cots
  • Some guests didn’t like that most suites did not have a separate bedroom or kitchen facilities

Book Online! Check Rooms & Rates
Check-in:
Check-out:
Rooms:1 Adults:2 Kids:0
Number of Rooms:
Number of Adults: (per room)
Number of Children: (per room)

Cancel
Tip: Book online! It's faster than by phone, and 100% secure.


Editor's Analysis
Updated on Jul 10, 2014
Overview
The Coast Bastion Inn is located in the old quarter downtown district across the street from the Nanaimo Harbour and a 2-minute walk from the seawall walkway, shops, and restaurants. Its downtown location and ocean views combined with its spacious, modern rooms make it well used by tourists and business travellers alike.

This 100% non-smoking hotel houses 179 renovated rooms over 15 floors. All rooms have at least a partial harbour view, while the Harbourview suites provide a panoramic ocean vista. Standard rooms include an LCD TV with cable and movies, air conditioning and in-room climate control, a desk, a coffeemaker, a Juliet balcony, a hairdryer, and two double beds. Upgraded rooms also include a mini-bar, bathrobes, and a choice of two double beds or a queen or king bed. Jacuzzi suites also include an ocean-view soaker tub.

24-hour room service is available and Wi-Fi, local calls, and daily newspaper are included in the room price. Pets are allowed in certain rooms for an additional charge of $20 per pet, per night to a maximum of 2 pets.

On-site dining is available at Minnoz Restaurant & Lounge, which serves breakfast, lunch, and dinner daily. Other on-site amenities include Pure Spa and Oxygen Bar, Studio 31 Salon, and a fitness centre. The hotel offers conference and meeting rooms as well as a business centre. Parking is available for $8.93 a day.

The harbourfront seawall, a 4.4-km oceanfront walkway, is across the street. Shops, cafes, restaurants, artisans, and outdoor adventure sales can be found along this pedestrian path. Swy-a-lana Lagoon and the surrounding Maffeo Sutton Park can also be reached from the seawall (or by car) and is about 1 km from the hotel. The lagoon is the only man-made tidal lagoon in Canada and the parkland is a popular area for festivals and a weekly farmer’s market during the summer months. Woodgrove Centre, Nanaimo’s largest shopping mall, is about a 17-minute drive down Highway 1.

BC Ferries’ Departure Bay Terminal is about 4 km or a 6-minute drive from the hotel and Highway 1 is three blocks away. The Nanaimo Harbour Water Airport is a 3-minute walk away while the Nanaimo Airport can be reached in about 15 minutes by car. (All distances and travel time estimates: Google Maps)

Confirmed by hotel staff on September 11, 2012: all rooms have been renovated as recently as 2008, at least partial harbour view from all rooms, 100% non-smoking, 179 rooms, 15 floors, no rooms with kitchenettes, only one suite with separate room, parking costs and location, free Wi-Fi.

The Good
Overall, the reviews used for this analysis were largely favourable and centred on the hotel’s rooms, location, and staff.

Many travellers to the Coast Bastion Inn found the rooms to be comfortable, clean, and well appointed. Although some felt that the rooms were rather small and areas of the hotel such as the hallways and elevators were in need of upgrading, many appreciated the recent renovations (2008) to the rooms themselves. The modern design and updated bathrooms appealed to multiple travellers with more than one also expressing appreciation for the hotel’s added environmental initiatives such as refillable soap and shampoo containers and dual-flush toilets.

The location of the hotel was a significant highlight for many guests. A large number of guests enjoyed the hotel’s proximity to the seawall walkway and old quarter district with its shops and restaurants. The ocean view was appreciated by many, and quite a few who lodged in Harbourview suites said that the the view was spectacular and worth the additional upgrade cost.

The hotel staff also received praise from a large number of guests. Travellers often found the staff to be very welcoming and friendly, providing quality service, which capped their stay with a positive vibe.


The Bad
Although the vast majority of reviews used for this analysis were positive, a few complaints stood out out regarding parking and a lack of certain extras.

One of the most common complaints about this hotel was that the parking is located in a city parkade adjacent to the hotel. Although it is connected to the hotel by a covered walkway, a few travellers disliked the distance it was from the hotel (a 2- to 3-minute walk, according to hotel staff) and felt it might not be secure due to the fact that it is a public, city-run parking facility.

Some argued that the suites were not actually suites as they did not contain a separate room or kitchen facilities. In fact, the hotel contains only one suite with a separate room and none with kitchenettes.

Some guests were disappointed to find their rooms had two double beds rather than two queen sized beds. A few others who stayed in standard rooms wished their rooms included a mini-bar. A few guests also complained that the hotel doesn’t provide or allow cots, which was an inconvenience for some travelling with multiple people.

TripAdvisor.ca ranked this hotel #2 out of 19 hotels, with an average guest rating of 4.5 out of 5, based on 174 reviews.

Expedia.ca ranked this hotel 4.4 out of 5, based on 16 reviews. 94% would recommend the hotel.

Booking.com ranked this hotel 9.6 out of 10, or exceptional, based on 9 reviews.

VirtualTourist.com ranked this hotel 4 out of 5, based on 168 reviews. 93% of guests enjoyed staying at this hotel.


Confirmed by hotel staff on September 11, 2012: all rooms have been renovated as recently as 2008, at least partial harbour view from all rooms, 100% non-smoking, 179 rooms, 15 floors, no rooms with kitchenettes, only one suite with separate room, parking costs and location, free Wi-Fi.
Editor's Analysis by Steph J.
Analyzed by Steph J.
Stephanie lives on Vancouver Island, BC, where she enjoys all things West Coast. She has daydreamed about travelling since childhood and has visited over a dozen countries since, but Canada is always at the top of her list.


Guest Reviews
8.7
Very Good
Guest Rating Explained
Rating: 8.7 / 10 Details

No. of guest reviews: 387
Guest Recommended: Yes
Guest Ranking Explained

Coast Bastion Inn is #3 out of 14 hotels in Nanaimo ranked by the ratings provided by guests.
Guest Recommendations and Comments
Hotel review by guest is Positive
Walter from Angus, ON CA rated Coast Bastion Inn 7 out of 10 on July 25, 2012 Verified Guest Hotel Review
Hotel review by guest is Positive
George from Saugeen Shores, ON CA rated Coast Bastion Inn 9 out of 10 on October 26, 2010 Verified Guest Hotel Review

"Bad....having to pay for parking Excellent...every thing else Restaurant....awesome! Great food and service."
Show older reviews
Hotel review by guest is Positive
Debora from Kirkland Lake, ON CA rated Coast Bastion Inn 8 out of 10 on June 24, 2006 Verified Guest Hotel Review

"The only thing we were disappointed with was that there was no pool. The hot tub was small, and our opinion was that is would only comfortably fit 2 adults and maybe 1 child at the same time. This hotel had a view of the harbour from every room. One could stretch out in bed and actually see the ocean. Nice."
Hotel review by guest is Positive
Margaret from Victoria, BC CA rated Coast Bastion Inn 7 out of 10 on June 18, 2006 Verified Guest Hotel Review

"I reserved in advance and received a confirmation number. We were coming from Victoria, B.C. Even phoned two days ahead for a "late arrival". When checking in the booking was in the name of 'Sean Robertson' from Seattle. Definitely not me. Produced confirmation and they said error would be corrected. I was asked to just sign the checking in slip even although I was showing as Sean Robertson.When I checked out I was still showing as Sean Robertson from Seattle. Service otherwise was adequate."
Hotel review by guest is Negative
Rina from Burnaby, BC CA rated Coast Bastion Inn 5 out of 10 on May 24, 2006 Verified Guest Hotel Review

"Toilet seat was unclean, with trace of dung! Very unpleaser."
Hotel review by guest is Negative
Roger from Ganite Fallsw, WA US rated Coast Bastion Inn 4 out of 10 on December 25, 2005 Verified Guest Hotel Review

"I felt the hotel's advertizing was missleading. They mentioned a balcony, but there was room for only one person standing on it and the railing was dangerousoly low. The hotel advertized thier resteruant and lounge and 24 hour room service but the resturaunt hours were cut way back. (closed at 9:00 pm) and the lounge was simply closed until the new year. The hotel staff suggested a cafe down the street which was badly over priced and under served. Access to the hotel is curtailed by huge construction projects in the area but the room cost still reflects all ammenities. On the good side, because of holiday travel issues, the hotel refunded me a day when i could not get their in time and other than the night manager, the staff seemed to promote our comfort and happiness. the night Manager was simply matter of fact and a bit condecending. The room was well kept but showed signes of aging in the bathroom and the recycle poster suggesting we re-use our towels seemed a bit tacky. Over all, I have had far better hotel experiences that charged less but this hotel was not un-livable."
Hotel review by guest is Positive
Karen from London, GB rated Coast Bastion Inn 6 out of 10 on August 15, 2005 Verified Guest Hotel Review

"I thought that it was a pleasant hotel although it does need some modernisation. Also the balconys are tiny which I didn't think was great.The staff were helpful and friendly."
Hotel review by guest is Positive
Gerry from Edson, AB CA rated Coast Bastion Inn 9 out of 10 on July 30, 2005 Verified Guest Hotel Review
Hotel review by guest is Positive
Nathan from Edmonton, AB CA rated Coast Bastion Inn 7 out of 10 on May 23, 2005 Verified Guest Hotel Review

"average place, average hotel. The "ocean view balconies" advertising a bit decietful. The balcony is barely enough room for two people to stand on, and has partial views of the harbour. NOT authentic ocean views. It should read "salt-water views""
Hotel review by guest is Positive
Verified Guest from Surrey, BC CA rated Coast Bastion Inn 8 out of 10 on April 10, 2005 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Ojai, CA US rated Coast Bastion Inn 9 out of 10 on December 26, 2004 Verified Guest Hotel Review
Hotel review by guest is Positive
Louise rated Coast Bastion Inn 8 out of 10 on November 15, 2004 Verified Guest Hotel Review

"I was very happy with the Coast Bastion. The rooms are clean, the beds very comfortable and the view is excellent. The staff went the extra mile allowing me to remain in the hotel until 2:30 in the afternoon even though check out time is 12:00. I had cataract surgery in the early morning and had to return to the opthamologist's office at 3:30. It meant a lot to me and to have a cozy room in which to rest while I waited. Both my designated driver friend and I were most appreciative. Louise"
Hotel review by guest is Positive
Kathie from Powell River, BC CA rated Coast Bastion Inn 9 out of 10 on October 04, 2004 Verified Guest Hotel Review
Hotel review by guest is Positive
Mark from Madison, IN US rated Coast Bastion Inn 9 out of 10 on August 23, 2004 Verified Guest Hotel Review

"The hotel was excellent in every way. Convenient in the heart of the city, with warm friendly staff. the rooms were above par, and very inviting."
Hotel review by guest is Positive
Verified Guest from Madison, IN US rated Coast Bastion Inn 10 out of 10 on August 23, 2004 Verified Guest Hotel Review
Hotel review by guest is Positive
Barb from Seattle, WA US rated Coast Bastion Inn 9 out of 10 on August 01, 2004 Verified Guest Hotel Review
Hotel review by guest is Positive
Annemarie from Campbell River, BC US rated Coast Bastion Inn 9 out of 10 on May 30, 2004 Verified Guest Hotel Review
Hotel review by guest is Positive
Colin from Victoria, BC US rated Coast Bastion Inn 9 out of 10 on May 02, 2004 Verified Guest Hotel Review
Hotel review by guest is Positive
Margaret from Nanaimo, BC CA rated Coast Bastion Inn 10 out of 10 on January 01, 2004 Verified Guest Hotel Review

"Due to weather conditions (snow), we were not able to keep our reservation. I would like to say however, that when we had to cancel, the hotel was extremely understanding and made the whole experience quite pleasant. I wouldn't hesitate to book with them in the future."
Hotel review by guest is Negative
Debbie from Victoria, BC CA rated Coast Bastion Inn 5 out of 10 on November 05, 2003 Verified Guest Hotel Review


Amenities

  • Business Center
  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Pet Friendly
  • Disabled Access
  • Concierge
  • Valet Parking
  • Massage / Beauty Centre
  • Bar / Lounge
  • Elevator / Lift
  • 24 Hour Reception
  • Air Conditioned
  • Banquet Facilities
  • Conference Room(s)
  • Multilingual Staff
  • Safe-Deposit Box
  • Mini Bar
  • Cable / Satellite TV
  • Secretarial Service
  • In Room Movies
  • Meeting Rooms
  • Coffee / Tea Maker
  • Hair Dryer
  • Complimentary Toiletries
  • TV
  • Laundry service
  • Golf Course (nearby)
  • Water Activities
  • Kayaking
  • Photocopier
  • Full-service catering
  • Custom event planning available
  • Disabled Accessible Rooms
  • Salon
  • Massage
  • Spa & Wellness Centre
  • Beauty Salon
  • Body Treatments
  • Facial Treatments
  • Internet Connection (wireless)
  • Bathrobes
  • En suite
  • Private Bathroom
  • Private Toilet
  • Luggage Storage
  • Vending Machines
  • Family Room
  • Self Laundry

 You should let others know this page is helpful by clicking the +1 button

8.7
Very Good

#3 out of 14 hotels in Nanaimo city based on 387 guest reviews

Other hotel options in Nanaimo:
More Frequently Booked
6.7 Fair
Days Inn Nanaimo Harbourview
C$106
Higher Rated By Guests
9.7 Excellent
Maple View Bed & Breakfast
C$155
Ad


Our best rates are always online! Plus, booking online is quick and easy, 100% safe and secure, and faster than booking by telephone.

Customer Service: 1-800-359-6279 from the USA and Canada (International Callers: Dial Toll Free 00-800-8607138 or +1 210-507-5997 and mention "Promo Code 5072"). Hotel Reservations Center and Customer Service Hours: Open 24 Hours a Day, 7 Days a Week.

Copyright © 2002-2014 The Canadian Hotel Guide. All rights reserved. | Terms of Use | Privacy Policy | About Us | Help | Photo Credits | Email Us | Last Published 08.14.2014
Just in case you were wondering...
The hotel you clicked through to is now known as: Coast Bastion Inn