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Highly praised Nanaimo hotel near ferry with harbour views, free Wi-Fi, restaurant & lounge

Pros
  • Free amenities: Wi-Fi, local calls
  • Clean, comfortable, and well-appointed rooms, according to many guests
  • Wi-Fi was rated as excellent overall by reviewers
  • Guests found the location ideal to the ferry, harbour, shopping and restaurants
  • Many guests liked the staff and found them courteous and efficient
Cons
  • Parking is $8.50 plus tax per night
  • A few guests missed having a mini-fridge in their rooms
Freebies
Free Wi-Fi
This hotel is an Editor's Pick for...
Editor's Analysis
Updated Nov 8, 2015
Overview
The Coast Bastion Inn is located a 5-minute walk to the ferry terminal in the old quarter downtown district, across from the Nanaimo Harbour, and a 2-minute walk from the seawall walkway with it's boutique shops and restaurants. Its downtown location and ocean views combined with its spacious, modern rooms make it well used by tourists and business travellers alike.

This smoke-free hotel offers 179 rooms over 15 floors. Common room amenities include a partial or full harbour view, free Wi-Fi, free local calls, a  47" LCD TV with cable, a coffeemaker with Starbucks coffee, a desk, an iron and ironing board, a safe, a Juliet balcony with doors that open, a hair dryer, and climate control. Rooms are furnished with 2 double beds, 1 queen bed or 1 king bed. Room extras include a wet bar, bathrobes, a private bedroom, and an ocean-view double jacuzzi.

Parking is shared with the city of Nanaimo and is available in a partially underground parkade which connects to the hotel via an elevator, for $8.50 plus tax per day. Pets are allowed in certain rooms for an additional charge of $20 per pet, per night to a maximum of 2 pets.

On-site dining is available at Minnoz Restaurant & Lounge, which serves breakfast, lunch, and dinner daily. 24-hour room service is available.

Hotel amenities include Pure Spa and Oxygen Bar, Studio 31 Salon, a fitness centre, a business centre, free newspapers and meeting rooms. 

The harbourfront seawall, a 4.4-km oceanfront walkway, is across the street. Shops, cafes, restaurants, artisans, and outdoor adventure sales can be found along this pedestrian path. Swy-a-lana Lagoon and the surrounding park can also be reached from the seawall (or by car) and is less than 1 km from the hotel or a 10-minute walk. The lagoon is the only man-made tidal lagoon in Canada and the parkland is a popular area for festivals and a weekly farmer’s market during the summer months. Woodgrove Centre, Nanaimo’s largest shopping mall, is about a 19-minute drive down Highway 1.

BC Ferries’ Departure Bay Terminal is about 3 km or a 6-minute drive from the hotel. The Nanaimo Airport can be reached in at least 16 minutes by car. (All distances and travel time estimates: Google Maps)


Confirmed with the front desk on November 4, 2015: pet fees, parking fees, no pay-per-view movies
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The Good
Overall, the reviews used for this analysis were very favourable and centred on the hotel’s rooms, location, and staff.

Many travellers enjoyed their rooms. They described them as clean, stylish, modern, spacious, up-to-date, lovely and bright, with beautiful harbour views and comfortable beds. Many enjoyed the hotel's jacuzzi room with harbour views right from the jacuzzi.   

The location of the hotel was a significant highlight for many guests. They enjoyed the hotel’s proximity to the seawall walkway, the old quarter district with its shops and restaurants, mall shopping, tourist spots, and the Vancouver Island Conference Centre

Travellers often found the staff to be very welcoming and friendly and to provide quality service. One guest reported, "The staff at the hotel were excellent. The offered great suggestions of things to do and places to visit in the area."

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The Bad
Although many enjoyed the hotel, there were a few common complaints that surfaced in the reviews.

Occasionally guests were disappointed to have to pay extra for parking.

Several guests were disappointed that the restaurant was not open during their stay due to flooding in 2015, but room service was provided by the hotel, as well as free coffee and pastries in the morning.

A few guests found the TV remotes to not work well (possibly due to low battery power).

And a few guests missed having a mini-fridge in their rooms.
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Show Sources
Sources
TripAdvisor.ca ranked this hotel #1 out of 19 hotels, with an average guest rating of 4.5 out of 5, based on 755 reviews.

Expedia.ca ranked this hotel 4.4 out of 5, based on 304 reviews. 97% would recommend the hotel.

Booking.com ranked this hotel 8.8 out of 10, based on 434 reviews.



Editor's Analysis by Steph J.
Analyzed by Steph J.
Stephanie lives on Vancouver Island, BC, where she enjoys all things West Coast. She has daydreamed about travelling since childhood and has visited over a dozen countries since, but Canada is always at the top of her list.
Guest Reviews
8.9
Very Good
#
4 / out of 16
hotels in Nanaimo

Rated 8.9/10 based on 1988 reviews

Ranked #4 out of 16 hotels in Nanaimo

1988
Map Marker Coast Bastion Inn
11 Bastion Street, Nanaimo, BC