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Rooms with nice decor and views of the harbour, restaurant & lounge, Pure Spa & Oxygen Bar

  • Free Wi-Fi and local calls
  • Clean, comfortable, and well-appointed rooms, according to many guests
  • Quality service from friendly and efficient staff, said most reviewers
  • Many reviewers enjoyed the harbour views and walking distance to seawall walkway, downtown shops, and restaurants
  • Rooms renovated in 2008
  • Some guests felt the parking was not secure or convenient as it was located in a city parkade adjacent to the hotel
  • A few guests complained that the hotel does not allow rollaway cots
  • Some guests didn’t like that most suites did not have a separate bedroom or kitchen facilities
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Editor's Analysis
Updated Jul 10, 2014
The Coast Bastion Inn is located in the old quarter downtown district across the street from the Nanaimo Harbour and a 2-minute walk from the seawall walkway, shops, and restaurants. Its downtown location and ocean views combined with its spacious, modern rooms make it well used by tourists and business travellers alike.

This 100% non-smoking hotel houses 179 renovated rooms over 15 floors. All rooms have at least a partial harbour view, while the Harbourview suites provide a panoramic ocean vista. Standard rooms include an LCD TV with cable and movies, air conditioning and in-room climate control, a desk, a coffeemaker, a Juliet balcony, a hairdryer, and two double beds. Upgraded rooms also include a mini-bar, bathrobes, and a choice of two double beds or a queen or king bed. Jacuzzi suites also include an ocean-view soaker tub.

24-hour room service is available and Wi-Fi, local calls, and daily newspaper are included in the room price. Pets are allowed in certain rooms for an additional charge of $20 per pet, per night to a maximum of 2 pets.

On-site dining is available at Minnoz Restaurant & Lounge, which serves breakfast, lunch, and dinner daily. Other on-site amenities include Pure Spa and Oxygen Bar, Studio 31 Salon, and a fitness centre. The hotel offers conference and meeting rooms as well as a business centre. Parking is available for $8.93 a day.

The harbourfront seawall, a 4.4-km oceanfront walkway, is across the street. Shops, cafes, restaurants, artisans, and outdoor adventure sales can be found along this pedestrian path. Swy-a-lana Lagoon and the surrounding Maffeo Sutton Park can also be reached from the seawall (or by car) and is about 1 km from the hotel. The lagoon is the only man-made tidal lagoon in Canada and the parkland is a popular area for festivals and a weekly farmer’s market during the summer months. Woodgrove Centre, Nanaimo’s largest shopping mall, is about a 17-minute drive down Highway 1.

BC Ferries’ Departure Bay Terminal is about 4 km or a 6-minute drive from the hotel and Highway 1 is three blocks away. The Nanaimo Harbour Water Airport is a 3-minute walk away while the Nanaimo Airport can be reached in about 15 minutes by car. (All distances and travel time estimates: Google Maps)

Confirmed by hotel staff on September 11, 2012: all rooms have been renovated as recently as 2008, at least partial harbour view from all rooms, 100% non-smoking, 179 rooms, 15 floors, no rooms with kitchenettes, only one suite with separate room, parking costs and location, free Wi-Fi.

The Good
Overall, the reviews used for this analysis were largely favourable and centred on the hotel’s rooms, location, and staff.

Many travellers to the Coast Bastion Inn found the rooms to be comfortable, clean, and well appointed. Although some felt that the rooms were rather small and areas of the hotel such as the hallways and elevators were in need of upgrading, many appreciated the recent renovations (2008) to the rooms themselves. The modern design and updated bathrooms appealed to multiple travellers with more than one also expressing appreciation for the hotel’s added environmental initiatives such as refillable soap and shampoo containers and dual-flush toilets.

The location of the hotel was a significant highlight for many guests. A large number of guests enjoyed the hotel’s proximity to the seawall walkway and old quarter district with its shops and restaurants. The ocean view was appreciated by many, and quite a few who lodged in Harbourview suites said that the the view was spectacular and worth the additional upgrade cost.

The hotel staff also received praise from a large number of guests. Travellers often found the staff to be very welcoming and friendly, providing quality service, which capped their stay with a positive vibe.

The Bad
Although the vast majority of reviews used for this analysis were positive, a few complaints stood out out regarding parking and a lack of certain extras.

One of the most common complaints about this hotel was that the parking is located in a city parkade adjacent to the hotel. Although it is connected to the hotel by a covered walkway, a few travellers disliked the distance it was from the hotel (a 2- to 3-minute walk, according to hotel staff) and felt it might not be secure due to the fact that it is a public, city-run parking facility.

Some argued that the suites were not actually suites as they did not contain a separate room or kitchen facilities. In fact, the hotel contains only one suite with a separate room and none with kitchenettes.

Some guests were disappointed to find their rooms had two double beds rather than two queen sized beds. A few others who stayed in standard rooms wished their rooms included a mini-bar. A few guests also complained that the hotel doesn’t provide or allow cots, which was an inconvenience for some travelling with multiple people.


Show Sources
Sources ranked this hotel #2 out of 19 hotels, with an average guest rating of 4.5 out of 5, based on 174 reviews. ranked this hotel 4.4 out of 5, based on 16 reviews. 94% would recommend the hotel. ranked this hotel 9.6 out of 10, or exceptional, based on 9 reviews. ranked this hotel 4 out of 5, based on 168 reviews. 93% of guests enjoyed staying at this hotel.

Confirmed by hotel staff on September 11, 2012: all rooms have been renovated as recently as 2008, at least partial harbour view from all rooms, 100% non-smoking, 179 rooms, 15 floors, no rooms with kitchenettes, only one suite with separate room, parking costs and location, free Wi-Fi.
Editor's Analysis by Steph J.
Analyzed by Steph J.
Stephanie lives on Vancouver Island, BC, where she enjoys all things West Coast. She has daydreamed about travelling since childhood and has visited over a dozen countries since, but Canada is always at the top of her list.
Guest Reviews
Very Good

Rated 8.8/10 based on 465 reviews

Ranked #3 out of 15 hotels in Nanaimo

show older reviews

9 out of 10 | George stayed October 26, 2010

"Bad....having to pay for parking Excellent...every thing else Restaurant....awesome! Great food and service."


8 out of 10 | Debora stayed June 24, 2006

"The only thing we were disappointed with was that there was no pool. The hot tub was small, and our opinion was that is would only comfortably fit 2 adults and maybe 1 child at the same time. This hotel had a view of the harbour from every room. One could stretch out in bed and actually see the ocean. Nice."


7 out of 10 | Margaret stayed June 18, 2006

"I reserved in advance and received a confirmation number. We were coming from Victoria, B.C. Even phoned two days ahead for a "late arrival". When checking in the booking was in the name of 'Sean Robertson' from Seattle. Definitely not me. Produced confirmation and they said error would be corrected. I was asked to just sign the checking in slip even although I was showing as Sean Robertson.When I checked out I was still showing as Sean Robertson from Seattle. Service otherwise was adequate."


5 out of 10 | Rina stayed May 24, 2006

"Toilet seat was unclean, with trace of dung! Very unpleaser."


4 out of 10 | Roger stayed December 25, 2005

"I felt the hotel's advertizing was missleading. They mentioned a balcony, but there was room for only one person standing on it and the railing was dangerousoly low. The hotel advertized thier resteruant and lounge and 24 hour room service but the resturaunt hours were cut way back. (closed at 9:00 pm) and the lounge was simply closed until the new year. The hotel staff suggested a cafe down the street which was badly over priced and under served. Access to the hotel is curtailed by huge construction projects in the area but the room cost still reflects all ammenities. On the good side, because of holiday travel issues, the hotel refunded me a day when i could not get their in time and other than the night manager, the staff seemed to promote our comfort and happiness. the night Manager was simply matter of fact and a bit condecending. The room was well kept but showed signes of aging in the bathroom and the recycle poster suggesting we re-use our towels seemed a bit tacky. Over all, I have had far better hotel experiences that charged less but this hotel was not un-livable."


6 out of 10 | Karen stayed August 15, 2005

"I thought that it was a pleasant hotel although it does need some modernisation. Also the balconys are tiny which I didn't think was great.The staff were helpful and friendly."


7 out of 10 | Nathan stayed May 23, 2005

"average place, average hotel. The "ocean view balconies" advertising a bit decietful. The balcony is barely enough room for two people to stand on, and has partial views of the harbour. NOT authentic ocean views. It should read "salt-water views""


8 out of 10 | Louise stayed November 15, 2004

"I was very happy with the Coast Bastion. The rooms are clean, the beds very comfortable and the view is excellent. The staff went the extra mile allowing me to remain in the hotel until 2:30 in the afternoon even though check out time is 12:00. I had cataract surgery in the early morning and had to return to the opthamologist's office at 3:30. It meant a lot to me and to have a cozy room in which to rest while I waited. Both my designated driver friend and I were most appreciative. Louise"


9 out of 10 | Mark stayed August 23, 2004

"The hotel was excellent in every way. Convenient in the heart of the city, with warm friendly staff. the rooms were above par, and very inviting."


10 out of 10 | Margaret stayed January 01, 2004

"Due to weather conditions (snow), we were not able to keep our reservation. I would like to say however, that when we had to cancel, the hotel was extremely understanding and made the whole experience quite pleasant. I wouldn't hesitate to book with them in the future."

Map Marker Coast Bastion Inn
11 Bastion Street, Nanaimo, BC