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Guest Reviews
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7.7 Good
#2 out of 8
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Guest Rating Explained
Rating: 7.7 / 10
| Hotel Rating Breakdown |
| Amenities: |
7.7 |
| Cleanliness: |
7.9 |
| Location: |
7.8 |
| Comfort: |
7.5 |
| Service: |
7.8 |
| Value: |
7.2 |
Details
No. of guest ratings: 19
Guest Recommended: Yes
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Popularity Ranking Explained
Rating: #2 out of 8 hotels in Nanaimo ranked by guests.
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Debora from Kirkland Lake, ON CA stayed on June 24, 2006
"The only thing we were disappointed with was that there was no pool. The hot tub was small, and our opinion was that is would only comfortably fit 2 adults and maybe 1 child at the same time.
This hotel had a view of the harbour from every room. One could stretch out in bed and actually see the ocean. Nice."
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Margaret from Victoria, BC CA stayed on June 18, 2006
"I reserved in advance and received a confirmation number. We were coming from Victoria, B.C. Even phoned two days ahead for a "late arrival". When checking in the booking was in the name of 'Sean Robertson' from Seattle. Definitely not me. Produced confirmation and they said error would be corrected. I was asked to just sign the checking in slip even although I was showing as Sean Robertson.When I checked out I was still showing as Sean Robertson from Seattle. Service otherwise was adequate."
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Rina from Burnaby, BC CA stayed on May 24, 2006
"Toilet seat was unclean, with trace of dung! Very unpleaser."
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Roger from Ganite Fallsw, WA US stayed on December 25, 2005
"I felt the hotel's advertizing was missleading. They mentioned a balcony, but there was room for only one person standing on it and the railing was dangerousoly low.
The hotel advertized thier resteruant and lounge and 24 hour room service but the resturaunt hours were cut way back. (closed at 9:00 pm) and the lounge was simply closed until the new year.
The hotel staff suggested a cafe down the street which was badly over priced and under served.
Access to the hotel is curtailed by huge construction projects in the area but the room cost still reflects all ammenities.
On the good side, because of holiday travel issues, the hotel refunded me a day when i could not get their in time and other than the night manager, the staff seemed to promote our comfort and happiness. the night Manager was simply matter of fact and a bit condecending.
The room was well kept but showed signes of aging in the bathroom and the recycle poster suggesting we re-use our towels seemed a bit tacky.
Over all, I have had far better hotel experiences that charged less but this hotel was not un-livable."
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Karen from London, GB stayed on August 15, 2005
"I thought that it was a pleasant hotel although it does need some modernisation. Also the balconys are tiny which I didn't think was great.The staff were helpful and friendly."
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Nathan from Edmonton, AB CA stayed on May 23, 2005
"average place, average hotel. The "ocean view balconies" advertising a bit decietful. The balcony is barely enough room for two people to stand on, and has partial views of the harbour. NOT authentic ocean views. It should read "salt-water views""
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Louise stayed on November 15, 2004
"I was very happy with the Coast Bastion. The rooms are clean, the beds very comfortable and the view is excellent. The staff went the extra mile allowing me to remain in the hotel until 2:30 in the afternoon even though check out time is 12:00. I had cataract surgery in the early morning and had to return to the opthamologist's office at 3:30. It meant a lot to me and to have a cozy room in which to rest while I waited. Both my designated driver friend and I were most appreciative.
Louise"
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Mark from Madison, IN US stayed on August 23, 2004
"The hotel was excellent in every way. Convenient in the heart of the city, with warm friendly staff. the rooms were above par, and very inviting."
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Margaret from Nanaimo, BC CA stayed on January 01, 2004
"Due to weather conditions (snow), we were not able to keep our reservation. I would like to say however, that when we had to cancel, the hotel was extremely understanding and made the whole experience quite pleasant. I wouldn't hesitate to book with them in the future."
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Overview & Amenities
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Overlooking Georgia Strait, the Coast Bastion Inn in Nanaimo is a premier hotel with facilities to suit all travelers. Enjoy the convenience of staying at a downtown hotel, and take in the beautiful ocean view from each and every guest room.
Policies
Guarantee:
Cancel:
Check-In: 3PM
Check-Out: 12PM
Services Description
Restaurant/ lounge
fitness center/ jacuzzi/ sauna
meeting/ banquet/ conference space
gift shop
bike storage
beauty salon-adjacent to hotel
valet parking 9.25cad/ self parking 4.75cad for 24 hours
business centre.
Attraction Info
Dining Info
Recreation Info
If you are into active relaxation, fishing and cruising charters are available nearby while championship golf courses, windsurfing and sailing are just minutes from the city centre. and for those more daring, the famous bungy zone is a thrill for the brave, just a short distance away.
Room Type Descriptions
All coast comfort rooms include coffee maker, iron and board, desk, hair dryer, 27 inch tv, cable tv with pay per view movies, nintendo, high-speed wireless internet, voicemail, ac, julliette balcony, complimentary local phone calls, and partial water view
all superior rooms include comfort amenities plus mini bar, terry cloth bathrobes, business amenities, and partial bay view
all premium rooms include comfort and superior amenities, full ocean view, sofabed, 27 inch flat screen tv, business and premium amenities
nd2
coast comfort room 2 double beds/ maximum 4 guests
n1q
superior room 1 queen bed/ maximum 2 guests
n2d
superior room 2 double beds/ maximum 4 guests
nsq
premium room 1 queen bed and sofabed/ maximum 4 guests
n1k
premium room 1 king bed/ maximum 3 guests
a1k
premium business room 1 king bed/ maximum 2 guests
nbk
premium room 1 king bed/ sofabed/ maximum 4 guests
jaz
premium jacuzzi room 1 king bed/ maximum 2 guests
the *new* coast bastion inn had recently completed a major
renovation. the professionally designed rooms offer all the
amenities you would expect from coast hotels. complimentary high speed wireless internet access is available in all guest rooms. premium and superior rooms are located on the top floors and all the rooms have a water view, including the comfort rooms.
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Booking Information
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The hotel you have selected -- Coast Bastion Inn -- may be able to be booked: 1) online using Canadian Hotel Guide.com's instantaneous and 100% secure online reservation system; and/or 2) by telephone using the hotel reservation telephone number provided above.
1) Online: When you make your booking online, your hotel reservation is transmitted to the Coast Bastion Inn through a 100% secure Internet connection that protects your personal and credit card information. Once submitted, your hotel reservation will be confirmed within 60 seconds and sent to the Coast Bastion Inn computer reservation system in Nanaimo, British Columbia.
2) Telephone: 1-800-359-6279. Speak to a live customer service agent 24 hours a day, 7 days a week.
Within moments after your hotel reservation is made, you will receive a duplicate confirmation by email for your records that confirms and guarantees the reservation with all the details you may need for your stay, including the phone number and address of the Coast Bastion Inn. For your comfort and peace of mind, you may even.
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