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Best Western Northgate Inn Nanaimo

Best Western Northgate Inn Nanaimo is a 3 star hotel in Nanaimo, British Columbia, Canada 6450 Metral Drive, Nanaimo, BC, Canada
Estimated Price
$128
CAD
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Amenities
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in Nanaimo by Best Western
BEST WESTERN PLUS Dorchester Hotel (16.8 km)

Clean and comfortable accommodation in North Nanaimo near major shopping centre

Pros
  • Free Wi-Fi, continental breakfast, parking, daily newspaper, and bottled water
  • Fridge and microwave included in all rooms
  • Many guests felt the rooms were clean, comfortable, and spacious
  • Guests often commented that the location was convenient for shopping and dining
  • According to many guests, the staff are friendly and knowledgeable
Cons
  • A few guests felt their rooms were a bit noisy due to the hotel’s proximity to the highway and a pub
  • A few guests disliked that this hotel is about a 20-minute drive from the downtown area

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Editor's Analysis
Updated on Oct 10, 2012
Overview
The Best Western Northgate Inn Nanaimo is located in North Nanaimo less than 1 km or a 2-minute drive from Woodgrove Centre, Nanaimo’s largest shopping mall and 2 blocks from Highway 1 and Highway 19. Its proximity to shopping combined with its spacious and well-equipped rooms make it ideal for families and couples.

This a 100% non-smoking hotel offering 72 rooms and suites over 3 floors. Included in all rooms are a TV with satellite and pay-per-view movies, an iron and ironing board, a coffeemaker, a hairdryer, an in-room safe, a microwave, a refrigerator, and a balcony or patio. All rooms also feature free Wi-Fi, bottled water, a daily newspaper, and local calls. Standard rooms are equipped with two queen beds, while suite options range from studios to one-bedroom suites, featuring king and/or queen beds plus a full kitchen. Some suites have jetted tubs. Pets are allowed on the first floor for an additional charge of $20 per night.

Amenities at this hotel include a fitness centre, a hot tub, and a sauna. Meeting facilities, coin-operated laundry, and business services are also available. Northgate Pub is on site and serves lunch and dinner. Free parking and a complimentary continental breakfast are available to all guests.

There are several dining options available within a 5-minute walk of the hotel including Kasira Thai Fine Cuisine, Pizza Hut, Whitespot, Sushi Eh Japenese Restaurant, and Milano’s Ristorante. The Real Canadian Superstore, a large grocery and wares store (including household items, toys, clothes) is about a 10-minute walk away, as is Avalon Cinema Centre.

Nanaimo’s downtown old quarter featuring the Nanaimo Port Theatre and many boutique shops can be reached in about 20 minutes by car. Near the downtown core, about a 17-minute drive from the hotel, one can access Swy-a-Lana Lagoon and Maffeo Sutton Park and beach, as well as the foot-passenger ferry to Newcastle Island Marine Provincial Park.

The hotel is located 2 blocks from both Highway 1 and the Nanaimo Parkway/Highway 19. BC Ferries Horseshoe Bay Terminal is about a 17-minute drive away while the Duke Point Ferry Terminal is about 24 minutes away. The Nanaimo Airport can be reached in about 23 minutes by car while the Nanamio Habour Water Airport is about 18 minutes away by car. (All distances and travel time estimates: Google Maps)

Verified by hotel front desk staff on September 21, 2012: 3 floors, pets cost $20 per night and are allowed only on the first floor, free Wi-Fi, complimentary continental breakfast, Northgate Pub on site, and in-room safes in all rooms.

The Good
The majority of the reviews used for this analysis were favourable, focusing largely on the rooms, the location, and the staff.

Many reviewers commented that the rooms were clean and up-to-date. Visitors commonly found the rooms to be comfortable and even spacious. Quite a few mentioned that the added extras such as a microwave, a fridge, free Wi-Fi, and complimentary continental breakfast added good value to hotel compared to similar hotels nearby. Of those that had the complimentary breakfast, many felt that it provided a good selection of food, again adding to the value of their stay.

The hotel’s proximity to several restaurants, cafes, and shops was considered positive by many guests. Of those who mentioned this feature, many felt that its location added convenience to their stay. Some families and couples particularly appreciated the hotel’s short distance from The Real Canadian Superstore, Woodgrove Centre, and Avalon Cinema Centre (2- to 10-minute walk).

Many guests to the hotel also found the staff to be friendly and welcoming. Some mentioned that they found the staff to be very knowledgeable and a good source for local information.


The Bad
Although the majority of the reviews used for this analysis were positive, some negative comments centred around noise levels and the hotel’s distance from downtown.

Although many guests commented that they had a quiet night’s stay, there were a few guests who were disappointed with the level of noise heard in their room due to the hotel’s proximity to a highway (beside the hotel) and to a pub (in the building). Some suggested finding a room that was not adjacent to either of these features in order to have a quieter stay. A couple of guests also voiced concerns about noise from guests' dogs, which are allowed on the first floor.

Despite many guests appreciating the hotel’s proximity to shopping and dining, some felt its location in North Nanaimo was too far from the downtown old quarter area (about a 20-minute drive). Many didn’t like that its location meant a car was required in order to reach the downtown core or either of the ferry terminals.

TripAdvisor.ca ranked this hotel #4 out of 19 hotels in Nanaimo with an average guest rating of 4 out of 5, based on 60 reviews.

Expedia.ca ranked this hotel 4.3 out of 5, based on 4 reviews.

Priceline.com ranked this hotel #10 out of 19 hotels in Nanaimo with an average guest rating of 9 out of 10, based on 10 reviews.

Hotels.com ranked this hotel 4.1 out of 5 or excellent, based on 17 guest reviews.


Verified by hotel front desk staff on September 21, 2012: 3 floors, pets cost $20 per night and are allowed only on the first floor, free Wi-Fi, complimentary continental breakfast, Northgate Pub on site, and in-room safes in all rooms.
Editor's Analysis by Steph J.
Analyzed by Steph J.
Stephanie lives on Vancouver Island, BC, where she enjoys all things West Coast. She has daydreamed about travelling since childhood and has visited over a dozen countries since, but Canada is always at the top of her list.


Guest Reviews
7.9
Good
Guest Rating Explained
Rating: 7.9 / 10 Details

No. of guest reviews: 135
Guest Recommended: Yes
Guest Ranking Explained

Best Western Northgate Inn Nanaimo is #7 out of 14 hotels in Nanaimo ranked by the ratings provided by guests.
Guest Recommendations and Comments
Hotel review by guest is Positive
Verified Guest from Port Hardy, BC CA rated Best Western Northgate Inn Nanaimo 8 out of 10 on August 19, 2013 Verified Guest Hotel Review

"Northgate Inn"
"Pleasant stay"
Show older reviews
Hotel review by guest is Positive
Deanna from Courtenay, BC CA rated Best Western Northgate Inn Nanaimo 8 out of 10 on May 19, 2006 Verified Guest Hotel Review
Hotel review by guest is Negative
William from Lynden, WA US rated Best Western Northgate Inn Nanaimo 5 out of 10 on May 07, 2006 Verified Guest Hotel Review

"The restaurant was understaffed and the quality was poor!"
Hotel review by guest is Positive
John from Prince George, BC CA rated Best Western Northgate Inn Nanaimo 8 out of 10 on August 17, 2004 Verified Guest Hotel Review
Hotel review by guest is Positive
Jackie from Chilliwack, BC CA rated Best Western Northgate Inn Nanaimo 8 out of 10 on July 23, 2004 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Hamilton, ON CA rated Best Western Northgate Inn Nanaimo 8 out of 10 on May 13, 2004 Verified Guest Hotel Review

"Unsatisfided that the jacuzzi was not attended too. And the ajoining restaurante had poor food and service. DO NOT DRINK THE COFFEE"


Amenities

  • High-speed Internet
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Pet Friendly
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Air Conditioned
  • Non-Smoking Rooms
  • Conference Room(s)
  • Multilingual Staff
  • Refrigerator
  • Cable / Satellite TV
  • Secretarial Service
  • In Room Movies
  • Meeting Rooms
  • Kitchenette
  • Coffee / Tea Maker
  • Microwave
  • Hair Dryer
  • TV
  • Laundry service
  • Photocopier
  • Courier
  • Jacuzzi
  • Internet Connection (wireless)
  • Pub
  • Ice Machine
  • Vending Machines
  • Free Parking

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7.9
Good

#7 out of 14 hotels in Nanaimo city based on 135 guest reviews

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