Overview
The Sandman Hotel Langley is located in an urban area, less than a 5-minute drive from the Trans-Canada Highway, making it popular with those wanting an easy access hotel with plenty of restaurants and shops nearby.

This hotel has 196 rooms (some of which allow smoking) over four floors. Standard room features include a TV, a hair dryer, a coffeemaker, air conditioning, an iron and ironing board, a desk and either two double beds or one king bed. Suites may feature two TVs, a separate bedroom with a double or queen bed, a ktichen or kitchenette and a sitting area with sofabed (only in some rooms). Room service, free Wi-Fi and local calls are available in every room. Pets are allowed for an additional $10 per night.

Amenities at this hotel include meeting and conference facilities, a fitness centre and business centre. On-site dining includes Denny's 24 Hour Restaurant and Shark Club Bar and Grill open for lunch and dinner. Free parking is available to all guests.

There are several dining options within a few blocks of the hotel and downtown Langley is about a 15-minute drive away. The village of Fort Langley and Fort Langley National Historic Site can be reached in 10 minutes by car. The Greater Vancouver Zoo is 20-minute drive away while Abbotsford Airport (YXX) can be reached in about 30 minutes by car. (All distances and travel time estimates: Google Maps)

Verified by hotel staff on December 8, 2012: some rooms allow smoking, pets are permitted for $10 per night.

The Good
Reviews used for this analysis were mixed, with positive feedback focused on the staff and the location.

Many guests felt the staff were friendly and helpful. The customer service was a highlight and guests were pleased with the staff's eagerness to provide restaurant recommendations and driving directions. Overall, the staff were thought to be personable and accommodating.

The location was appreciated by many guests. Its proximity to the Trans-Canada Highway, grocery stores and restaurants was considered a convenience. The attached Denny's 24 Hour Restaurant was a plus for some. Many appreciated that shops and restaurants were within walking distance. The central location was handy for those staying multiple nights in Langley.

The Bad
Reviews used for this analysis were mixed, with negative feedback focused on the age of the hotel, the size of the rooms and the value.

Many guests felt the hotel was showing its age. Linens, paint, decor and carpets were all aspects that guests thought needed upgrading. Some guests also complained that some beds were saggy and/or had broken springs. A few guests noted a cigarette smell in rooms that were supposed to be non-smoking and that the fitness centre was "barren" with only a few exercise machines. Overall, it was felt that the hotel was "tired" and in need of updating.

Some guests felt that certain rooms were quite small. Guests complained of little room to store luggage or to sit and relax.

In part, due to the age and state of the building, some guests felt the price they paid was too high. Guests stated that the value would have been better if the hotel offered more amenities like a fridge and microwave in every room, a pool and free breakfast.