OverviewThis hotel is situated among restaurants and shopping in downtown Kimberley. This property is well suited for guests who are looking to access downtown amenities on foot. With access to the Kimberely Highway less than a 1-minute drive away, this hotel is also well located for guests looking to explore the area by car.
This property is 100% smoke-free and all 43 rooms include free Wi-Fi, a flat screen TV, a mini-fridge, a coffeemaker, a desk, a microwave, an iron and ironing board, a hair dryer and individual climate control. Select rooms also include a DVD player and/or a sofabed. Rooms are furnished with two double beds, one queen bed, two queen beds or one king bed.
Free parking is available on site and pets are permitted for an additional fee of $10 per pet, per night.
A free continental breakfast is served daily from 7 am to 11 am.
Other on-site amenities include a business centre, meeting space, a fitness centre and guest laundry facilities.
There are several restaurants and shops located within a 4-minute walk, while the Centre 64 art gallery is a 6 minutes away on foot. The Trickle Creek Golf Resort is 4 minutes away by car, while the Kimberley Alpine Resort is a 5-minute drive away. Both the Kimberley Golf Club and the Bootleg Gap Golf Course are both about 8 minutes away by car. The Cranbrook/Canadian Rockies International Airport (YXC) is a 27-minute drive away. (All walking and driving time estimates: Google Maps)
Verified by a front desk agent on March 7, 2013: The free breakfast is served daily from 7 am to 11 am.
The GoodA mix of positive and negative comments were found for this property, among the reviews used for this analysis.
Many guests found the location convenient for exploring the downtown area on foot and accessing restaurants and shopping.
Several reviewers described the front desk staff as friendly and knowledgeable about the area. However, a couple of guests complained about service they received from the manager/owner.
A few guests thought that the room rates were reasonable.
A couple of reviewers found their beds to be comfortable and many guests described their rooms as clean and well maintained. However, several reviewers had concerns about the cleanliness of their rooms.
The Bad
As mentioned above, there were a mix of positive and negative reviews for this hotel, among the reviews sourced for this analysis.
Several guests complained that there were not enough parking spaces in the on-site lot for all guests.
Several reviewers thought that the free breakfast lacked selection and one guest called the free breakfast a joke.
A couple of guests thought that their rooms appeared dated and rundown. While many guests described their rooms as clean, as mentioned above, there were several reviewers who said that their rooms did not meet their cleanliness expectations. These guests described bedding that appeared unclean, a mouldy shower curtain, dusty areas and unclean carpeting.
While several reviewers thought that the staff were friendly, a couple of guests who dealt with the owner/manager found him to be unprofessional and unhelpful.
TripAdvisor.ca ranked this hotel #9 out of 9 B&B and Inns in Kimberley, with an average score of 3 out of 5, from 19 reviews.
Expedia.ca gave this hotel an average score of 3.3 out of 5, with 68% of 19 guests recommending the property.
Hotels.com gave this property an average score of 3.4 out of 5, based on 61 guest reviews.
The author called the hotel on March 7, 2013 to verify some information.
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Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
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