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Town and Country Motel

5.0 | Mediocre
MAP

Pet-friendly east Kelowna motel with indoor pool, free parking and suites with kitchen

Pros
  • Free WI-Fi, free parking
  • Many guests were pleased with the hotel's friendly and efficient staff
  • The hotel's value was praised by some guests for its affordability
  • A few guests complimented the hotel's easy highway access and airport proximity
Cons
  • Some guests had complaints about the small rooms and uncomfortable beds
  • Noise disturbances were reported by a few lodgers
Freebies
Free Wi-Fi
Free Parking
Editor's Analysis
Updated Nov 5, 2014
Overview
Located on Highway 97 and about an 8-minute drive Kelowna's city centre, the Town and Country Motel is popular with road travellers who require an economical hotel with extended kitchen amenities and easy highway access.

This hotel has 30 air-conditioned guest rooms and suites, each offering free Wi-Fi, cable TV, a coffeemaker with free coffee and tea, a mini-fridge, a microwave and a hair dryer. Standard rooms offer two queen beds, while rooms featuring a full kitchen and a sitting area with a sofabed are also available, as are wheelchair-accessible rooms. Smoking rooms are available.

The hotel offers an indoor pool, an outdoor barbecue and free parking. Pets are permitted for an additional $10 per pet per night.

Nearby restaurants include Yamato Japanese Cuisine and Joey Kelowna, which are both within a 3-minute drive southwest of the hotel. Shopping can be found about a 6-minute drive southwest at Orchard Park Shopping Centre. Starbucks and A&W Restaurant are both a 5-minute walk or 3-minute drive northeast along the highway.

Dockside Marine Centre and Scandia Golf and Games are both roughly a 5-minute drive northeast of the hotel, while Geert Maas Sculpture Gardens & Gallery is a 9-minute drive north. Kelowna International Airport (YLW) is about a 10-minute drive northward. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent on March 21, 2013: Free Wi-Fi, free parking, pets permitted for $10/pet per night, wheelchair accessible.
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The Good
Guest reviews used for this analysis showed a positive response to the hotel's staff, value and location.

Several reviewers were pleased with the level of customer service they received during their stay. They felt the staff were friendly, efficient and accommodating. 

The hotel's value was praised by some guests, who described the rates as reasonable, and cited the free Wi-Fi as adding to the hotel's worth. One guest felt it was a good option at an affordable price, while another lodger found the hotel to be good value for the money.

A few guests complimented the hotel's location. They described it as having good highway access and as being close to the airport. It should be noted however, that a couple of reviewers recommended the hotel only for those with access to a vehicle.
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The Bad
Negative reviews found for this analysis mentioned the hotel's rooms and noise transfer.

While the majority of reviewers found their rooms to be clean, several guests had complaints about their accommodations. They described their rooms as being small, with small and uncomfortable beds, bathrooms in need of upgrades and worn appliances.

Noise disturbances were reported by some guests during their stay. They reported being bothered by traffic noise from highway-facing rooms, as well as noise from partying guests in adjacent rooms.
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Show Sources
Sources
TripAdvisor.com guest reviews ranked the hotel #33 out of 38 Kelowna hotels from 19 guest reviews with an average rating of 2.5 out of 5.

Booking.com guest reviews rated the hotel 6.6 from 19 reviews.

The author called the hotel on March 21, 2013 to verify some information.
Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
Guest Reviews
5.0
Mediocre
#
40 / out of 41
hotels in Kelowna

Rated 5.0/10 based on 37 reviews

Ranked #40 out of 41 hotels in Kelowna

37
Map Marker Town and Country Motel
2629 Highway 97 North, Kelowna, BC