OverviewThis hotel is located in downtown Kelowna and is a 6-minute walk from the beach and the Lake Okanagan boardwalk, making it a suitable choice for travellers looking to be within walking distance of the beach.
The hotel is 100% smoke free and all 64 rooms include a work desk and chair, an iron and an ironing board, free Wi-Fi, individual climate control, black-out curtains, free local calls, a mini fridge and a flat-screen TV. Select rooms also include a balcony and a microwave.
Free underground parking is available on site and pets are permitted for an additional fee of $20 per night.
A free breakfast is served daily from 6:30am - 10:00am. The on-site O'Flannigan's Pub and Deli serves lunch and dinner.
Other on-site amenities include a fitness centre, a sauna, meeting and event space, a beer and wine store, coin-operated laundry machines, safe deposit boxes, and an ATM.
There are several restaurants and bars within a 10-minute walk of this hotel and the Lake City Casino is roughly 9 minutes away on foot.
This hotel is less than a 1-minute drive from Highway 97 and 2 minutes from the William R. Bennett Bridge to West Kelowna (marinas and the Rollingdale Winery). West Kelowna also features the Crystal Mountain Ski Resort (30-minute drive).
The Okanagan Golf Club and the Kelowna International Airport (YLW) are both about 25 minutes away by car (walking and driving time estimates: Google Maps).
Verified by a Front Desk Agent on August 27, 2012: The free breakfast is served daily from 6:30am - 10:00am.
The GoodPositive reviews for this hotel outnumbered negative reviews, among the reviews sourced for this analysis.
Many guests said their rooms were clean and well-maintained. A few reviewers thought that their rooms were well-appointed and a couple of guests thought that their rooms appeared to be recently renovated. A couple of reviewers also praised the marble fixtures in their bathrooms. A couple of guests described their beds as comfortable.
The staff were frequently described as friendly, helpful, and efficient. One guest said the customer service was "superior".
Many reviewers found the location convenient for accessing downtown restaurants, bars, entertainment venues, the beach, and the boardwalk on foot.
A few guest thought that this hotel offered good value for the money they spent and reviewers cited the following value-added features: flat-screen TV's, free breakfast, private balconies, and free Wi-Fi.
The Bad
As mentioned above, positive reviews sourced for this hotel outnumbered negative reviews, however there were a few common concerns found.
Several guests described the parking facility as small and a few reviewers found the parking spaces too tight for larger (SUV-sized) vehicles.
A few reviewers complained about a lack of selection at the free breakfast. A couple of guests complained that hot breakfast items were not offered.
A couple of guests were disturbed in their rooms by street noise, while one reviewer was disrupted by noise from neighbouring guest rooms.
Isolated complaints included: unreliable free Wi-Fi and loud in-room air conditioning units.
Expedia.ca gave this hotel an average score of 4.2 out of 5.0, with 91% of 99 guests recommending the property.
TripAdvisor.ca ranked this hotel #4 out of 35 properties in Kelowna, based on 122 guest reviews.
Hotels.com gave this property an average score of 4.1 out of 5.0, from 108 reviews.
Verified by a Front Desk Agent on August 27, 2012: The free breakfast is served daily from 6:30am - 10:00am.
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Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
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