The Recreation Inn & SuitesThe Recreation Inn & SuitesThe Recreation Inn & SuitesThe Recreation Inn & SuitesThe Recreation Inn & Suites

Central location, friendly staff, free Wi-Fi, but neglected furnishings

Pros
  • Free Wi-Fi, free local calls, free parking, and free breakfast
  • Many guests found the location convenient for accessing area attractions by car
  • The staff were frequently described as friendly
  • A few reviewers thought that their rooms were spacious
Cons
  • Many guests thought that the in-room furnishings appeared neglected and in need of upgrades
  • Several reviewers had difficulty maintaining a comfortable in-room temperature
  • A few guests felt unsafe in the neighbourhood immediately surrounding the hotel
jump to full editor's analysis (below)
Rates & Availability
Editor's Analysis
Updated Sep 5, 2012
Overview
This hotel is situated on Highway 97, a major thoroughfare in Kelowna, and is an ideal location for those wishing to access various points of interest in East and West Kelowna. This property is located in a commercial area with several fast food and chain restaurants within a 3-minute drive. The Orchard Park Mall (the largest shopping centre in the Okanagan region) is 2 minutes away by car.

This hotel offers both smoking and non-smoking accommodations and all 49 units include air conditioning, free Wi-Fi, a mini-fridge, a microwave, a coffeemaker, a TV, a queen-sized bed, and free local calls. Select suites also include a fully-equipped kitchen, separate living, dining, and bedroom areas, and a private balcony. Suites are furnished with a queen-sized bed and a sofabed. 

Free parking is available on site and pets are permitted for an additional fee of $10 per night.

A free breakfast is served daily from 7:00 am - 11:00 am.

Other on-site amenities include a BBQ and picnic area, coin-operated laundry machines, an outdoor pool, a hot tub, a sauna, and a business centre.

This hotel is a 3-minute drive south of the Kelowna Golf and Country Club. Downtown Kelowna, which features the Okanagan Lake waterfront boardwalk, City Park beach, dining, nightlife, and the Lake City Casino (poker, table games, and live entertainment), is a 5-minute drive away.

West Kelowna, home to wineries and marinas, is about 8 minutes away by car, while the Crystal Mountain Ski Resort (also in west Kelowna) is a 33-minute drive away. The Kelowna International Airport (YLW) is 17 minutes away by car. (All driving time estimates: Google Maps)

Verified by a front desk agent on August 30, 2012: The free breakfast is served daily from 7:00 am - 11:00 am.
more
The Good
Among the reviews of this hotel used for this analysis, negative reviews outnumbered positive reviews. However, there were a few common compliments.

Many guests found the location on Highway 97 convenient for accessing Kelowna area attractions by car.

The staff was frequently described as friendly.

A few guests described their rooms as clean and spacious. A couple of reviewers mentioned that their beds were comfortable.

A few reviewers thought that both the outdoor pool and sauna were well maintained. One reviewer said that the BBQ patio area was a value-added feature and one guest thought that the hotel offered good value for the money they spent.
more
The Bad
As mentioned above, negative reviews for this property outnumbered positive reviews among those sourced for this analysis.

The most common complaint among reviews was that the in-room furnishings appeared neglected. Guests described dirty carpeting, stained and mismatched furniture, stained and broken lampshades, crooked doors with broken deadbolts, uncomfortable pillows, and unpleasant odours. Several reviewers mentioned that their rooms were in need of renovations or upgrades.

Several guests complained that it was difficult to maintain a comfortable in-room temperature because the air conditioning units were not in working order. A few guests described their rooms as too warm, while a couple of reviewers found their rooms to be too cold.

A few reviewers complained about the food and lack of selection at the free breakfast.

A few guests said that they felt unsafe in the neighbourhood immediately surrounding the property. One reviewer described the area as "sketchy".

A couple of guests found the free Wi-Fi to be slow and unreliable.
more

Show Sources
Sources
Expedia.ca gave this hotel an average score of 3.4 out of 5.0, with 68% of 47 guests recommending the property.

TripAdvisor.ca ranked this hotel #31 out of 35 properties in Kelowna, based on 31 reviews.

Hotels.com gave this property an average score of 3.4 out of 5.0, from 44 guest reviews.

Verified by a front desk agent on August 30, 2012: The free breakfast is served daily from 7:00 am - 11:00 am.
Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
Guest Reviews
7.0
Good

Rated 7.0/10 based on 220 reviews

Ranked #29 out of 37 hotels in Kelowna


7 out of 10 | Rayna stayed August 25, 2013

"Fair Price"

"We wanted a suite so that we could do our own cooking, and avoid spending money on going out to eat. The kitchen was great, you had basically everything you needed to whip up something. I was pleasantly surprised to find our bedding made up, and fresh towels everyday. We had an issue with our bathroom light, it kept going out. We asked to have it fixed, but the maintenance guy had already left, so the girl at the front took $25 off our final bill... which was okay, but I would have preferred to have it fixed. The location seemed a little far from downtown."

more

9 out of 10 | Judy ann stayed September 15, 2011

"Very quiet! Wasn't expecting it to be since its only 1 block of main highway/and 1st floor rooms 10 feet from parking. Rooms were nicely decorated, quiet fridge. Slept well."

more

8 out of 10 | Chris stayed July 17, 2011

"Great Value"

"This is a great hotel for the price. It's clean and the staff were very helpful. I would stay here again without a second thought."

more

8 out of 10 | Adrian stayed March 18, 2011

"Great weekly rates made this place a bargain."

"Nothing flash, nothing fancy but a good clean, quiet hotel very close to everything in Kelowna. Great weekly rates made this place a bargain, especially as the kitchenette meant we didn't have to eat every meal out."

more

7 out of 10 | Peter stayed September 13, 2010

"A great value..."

"The rate was very cheap, and although it wasn't the Ritz, it was excellent value for money. Clean, with helpful staff. The only challenge was their Wi-Fi wasn't working in much of the motel... had to go to the office to get it working. But a good stay overall"

more
Map Marker The Recreation Inn & Suites
1891 Parkinson Way, Kelowna, BC