 |
|
Guest Reviews
|
|
|
7.2
Good
#6 out of 17
|
|
 |
|
Guest Rating Explained
Rating: 7.2 / 10
| Hotel Rating Breakdown |
| Amenities: |
8.0 |
| Cleanliness: |
8.0 |
| Location: |
8.1 |
| Comfort: |
7.4 |
| Service: |
7.4 |
| Value: |
6.4 |
Details
No. of guest ratings: 13
Guest Recommended: Yes
|
|
|
Popularity Ranking Explained
Rating: #6 out of 17 hotels in Kelowna ranked by guests.
|
|
|
|
|
|
|
 |
|
 |
David from Dorchester, GB stayed on September 01, 2006
"We wwere in transit by road from Vancouver to Calgary and would have liked to stay longer to discover more of the areas attractions, and the hotel facilities. based on one night's experience we would have been happy to have stayed longer."
|
|
|
 |
|
|
|
|
|
Helene from Clgary, AB CA stayed on April 16, 2006
"most of the staff was very friendly and helpful except for the concierge/door man. we always had to wait for him when we needed our car in valet parking. otherwise very fine"
|
|
|
|
|
|
|
|
|
Dave from Delta, BC CA stayed on October 24, 2005
"They were in the midst of updating some of the rooms and as a result ours was missing the towel rack and toilet paper holder.
They did give us free parking for the very slight inconvenience. They provided trun down service and the restaurant was very good."
|
|
|
|
|
|
|
|
 |
Chester from Calgary, AB CA stayed on October 10, 2005
"We asked at the time of booking for a king sized bed. When we arrived at the hotel, we recieved two queens. When we asked for another room we were told we could not change because we did not book the room directly through the hotel?
I'm not sure what other people think but I would expect more from being charged $200 a night? ( Where I come from it's still a lot of money ).
Not to mention I would expect a little bit more than to be put on the same floor as they allow dogs and pets. The rooms were not sound proof enough to keep the noise of the barking dogs out. Again, I expect more from a $200 a night room."
|
|
|
|
|
|
|
|
|
Diane from Calgary, AB CA stayed on September 12, 2005
"For the amount we paid - and we got a deal through the internet - the room was very small and so average, the bathroom could have been from motel 6 and for such a large hotel it only had one restaurant with a below average breakfast buffet."
|
|
|
|
|
|
|
|
|
Anonymous guest from West Vancouver, BC CA stayed on July 17, 2005
"I used the valet parking lot to park my car (a Porsche 911 so I wanted it out of the regular lot). There must have been 40 stalls in that private lot. 1/2 the stalls were full of mattresses (old? new?) and used furniture - it looked awful and made a bad impression. The hotel looks like it must have been a great hotel at one point but it does need a complete makeover. For the price - I expected alot more in comparison to paying that kind of moeny elsewhere. The hotel restaurant was terrible (we ate breakfast only - once - and did not want to risk anything else)."
|
|
|
|
|
|
|
|
|
Terry from Victoria, BC CA stayed on July 13, 2004
"This was pricey, $300.00+ for one night, but it's the summer right! Also paid to much for a hamburger and fries...$12.00+. If your looking for the resort life this is it, right on the lake. The pool looked small for the amount of people at the hotel, but again the lake is right there. I would not holiday here, as there are cheaper places in Kelowna, however if money is not a problem for you, fill your boots."
|
|
|
|
|
 |
Overview & Amenities
|
|
|
|
The Grand Okanagan Resort is located adjacent to the Waterfront Park and Okanagan Lake, three blocks from downtown Kelowna, and approximately 15 miles from Ellison Field-Kelowna Airport. Local attractions include Guischan Heritage Park, Klo Orchards, Old MacDonald's Farm, and The Bear Golf Course.
Hotel amenities include tour assistance, concierge, business center, fax/photocopy service, 24-hour front desk, currency exchange, wake-up calls, ATM, laundry/valet service, gift shops, boutiques, safe deposit box, and parking (fee). Guests may enjoy the fully equipped gym, indoor and outdoor pools, hot tubs, dry sauna, locker rooms, group classes, and personal trainers. The Lake City Casino, located on the premises, features 300 slot machines and 20 tables games. Dining options include The Grand Bay Caf??, Vines Lounge, dj's Restaurant, Coyotes Steak & Seafood House, Rose's Waterfront Pub, and The Grand Coffee Company.
Guest rooms feature cable TVs, coffeemakers, irons, ironing boards, individual climate controls, two telephones, desks, dataports, AM/FM alarm clock radios, and hairdryers. Most rooms have mini-bars.
.
Policies
Guarantee:
Cancel:
Check-In: 1600
Check-Out: 1200
Services Description
On-site facilities -
general facilities -
bar barber/beauty shop
casino coffee shop
convenience store dataport
elevators gift shop
handicap facilities indoor pool
jacuzzi bath tub kitchen
lounge meeting room
non-smoking rooms outdoor pool
restaurant sauna
spa whirlpool
chargeable facilities -
business center
health club
parking facilities -
outdoor parking
valet parking
Additional onsite facilities -
-320 rooms
Off-site facilities -
general facilities -
night club pharmacy
tennis courts
Meeting and convention facilities -
Attraction Info
Dining Info
Recreation Info
On-site recreation -
bicycling gambling
swimming
Onsite recreational activities -
-shuffleboard -float plane tours -parasailing
-restaurants
Off-site recreation -
bird watching children s activities
golfing hiking
night clubs racquetball
sailing/boating scuba diving
sightseeing tours snorkeling
snow skiing table tennis
tennis volleyball
Offsite recreational activities -
-beaches -wineries -community theatre -water
park -movie theatres -childrens playground
-special events- - late sep-early oct - okanagan wine
festival - last week of aug-sep - ipe fiar-approx 1 hr
drive - early may - spring wine festival
Room Type Descriptions
Air conditioning..Alarm clock..Private bathroom.. hook
up..Hairdryer..Mini bar..In room movies..Bathtub..In room
coffee maker..Computer modem radio..Shower..Television
with cable.. multiline telephone/speaker phone..Voice mail
a1q -
max occupancy - 2
max nbr of rollaways - 0
room description -
grand club standard room with 1 queen bed or 1 king
bed- bathrobes-lake view must be requested
room amenities -
air conditioning / am/fm alarm clock / cable/satellite
tv / coffee/tea maker / hairdryer / in-room movies /
mini bar / private bath or shower / radio / shower /
telephone
technology -
dataport / speaker phone / two line telephone
c1q -
max occupancy - 3
max nbr of rollaways - 0
room description -
standard queen room with 1 queen or king bed-may
request lake view
room amenities -
air conditioning / am/fm alarm clock / cable/satellite
tv / coffee/tea maker / hairdryer / in-room movies /
mini bar / private bath or shower / radio / shower /
telephone
technology -
dataport / speaker phone / two line telephone
c2q -
max occupancy - 5
max nbr of rollaways - 0
room description -
standard double room with 2 queen beds-may request lake
view
room amenities -
air conditioning / am/fm alarm clock / cable/satellite
tv / coffee/tea maker / hairdryer / in-room movies /
mini bar / private bath or shower / radio / shower /
telephone
technology -
dataport / speaker phone / two line telephone
s1k -
mountain view
max occupancy - 6
max nbr of rollaways - 0
room description -
luxury villas featuring nine foot ceilings.. individual
heating and air conditioning controls..Wired high speed
internet..Two telephone lines..Cordless phone. all
villas have balconies with a full view of lake
okanagan. villas have 2 bedrooms..2 bathrooms-master
with jetted tub and separate shower- and den. master
bedroom has king bed..2nd bedroom double bed. den has a
double hideabed. both bedrooms are equipped with tvs.
full livin.
|
 |
|
Booking Information
|
|
|
|
The hotel you have selected -- The Grand Okanagan Resort -- may be able to be booked: 1) online using Canadian Hotel Guide.com's instantaneous and 100% secure online reservation system; and/or 2) by telephone using the hotel reservation telephone number provided above.
1) Online: When you make your booking online, your hotel reservation is transmitted to the The Grand Okanagan Resort through a 100% secure Internet connection that protects your personal and credit card information. Once submitted, your hotel reservation will be confirmed within 60 seconds and sent to the The Grand Okanagan Resort computer reservation system in Kelowna, British Columbia.
2) Telephone: 1-800-359-6279. Speak to a live customer service agent 24 hours a day, 7 days a week.
Within moments after your hotel reservation is made, you will receive a duplicate confirmation by email for your records that confirms and guarantees the reservation with all the details you may need for your stay, including the phone number and address of the The Grand Okanagan Resort. For your comfort and peace of mind, you may even.
|
|
|
|
