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Super 8 West Kelowna

7.0 | Good
MAP

2-min drive from Hwy 97, attentive staff and good value, some concerns with breakfast choice

Pros
  • Free Wi-Fi, free continental breakfast, free parking
  • Numerous reviewers praised the staff for their attentive and friendly service
  • The hotel was found to have reasonable prices and good value according to several guests
  • Several lodgers were pleased with the hotel's proximity to the highway and restaurants
Cons
  • The hotel's free breakfast was a source of disappointment for its lack of variety
  • Some guests described the room decor and fixtures as outdated
Freebies
Free Wi-Fi
Free Breakfast
Free Parking
Editor's Analysis
Updated Mar 28, 2013
Overview
The Super 8 West Kelowna is located about a 2-minute drive from Highway 97 and 12-minute drive from downtown Kelowna. It is suited to road travellers who require an economical hotel with a free breakfast and its indoor pool makes it a budget-friendly choice for families with children.

This hotel has 81 air-conditioned guest rooms and suites, each offering free Wi-Fi, cable TV, a coffeemaker, an iron and ironing board and a hair dryer. Standard rooms offer one king, one queen or two queen beds, while rooms with a kitchenette, in-room laundry and a sitting area with a sofabed are also available. The hotel has wheelchair-accessible rooms.

Hotel amenities include an indoor pool, a hot tub, a business centre, free parking and a free continental breakfast. Pets are permitted for an additional $10 per pet per night.

The Patio Buffet and Princess House provide dining under a 5-minute walk from the hotel, while Westside Centre offers shopping 5 minutes away on foot. Drinks at Riley's are only a 5-minute walk away.

Jim Lind Arena is about a 6-minute walk south of the hotel, while Okanagan College is roughly a 16-minute drive eastward. Shannon Lake Golf Course is a 7-minute drive away, and Kelowna International Airport (YLW) is about a 25-minute drive northeast. Skiing at Crystal Mountain is a 25-minute drive away. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent on March 20, 2013: Free Wi-Fi, free parking, pets permitted for $10/pet per night, wheelchair accessible.
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The Good
The majority of reviews consulted for this analysis were positive, with praise going to the hotel's staff, value and location.

Many reviewers praised the hotel's staff. They were characterized as attentive, friendly and helpful in offering restaurant suggestions and reservations. One guest remarked, "even the maintenance man offered to assist me by grabbing the luggage cart to bring it to my room".

The hotel was found to provide good value according to several guests, who described the prices as reasonable and excellent value for the price. One guest mentioned, "Based on the price that I had paid, it was a great hotel".

Several lodgers were pleased with the hotel's location. They described it as close to highway access, restaurants, shopping and local wineries.
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The Bad
While the majority of reviews consulted for this analysis were positive, some common complaints were made about the free breakfast and the rooms.

Some guests were disappointed with the free breakfast. They described it as having poor variety, no hot items, and as offering toast and cereal only. The breakfast room was also found to be very small.

While several guests found their accommodations to be clean with comfortable beds, some reviewers situated on the first floor were disappointed with their rooms. They described the decor as outdated and in need of updating, mentioning old carpets and furniture.
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Show Sources
Sources
TripAdvisor.com guest reviews ranked the hotel #5 out of 5 West Kelowna hotels from 45 guest reviews with an average rating of 3 out of 5.

Expedia.com guest reviews rated the hotel 3.5 out of 5 with a 90% recommendation rate from 30 reviews.

The author called the hotel on March 20, 2013 to verify some information.
Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
Guest Reviews
7.0
Good
#
31 / out of 41
hotels in Kelowna

Rated 7.0/10 based on 1084 reviews

Ranked #31 out of 41 hotels in Kelowna

1084
Map Marker Super 8 West Kelowna
1655 Westgate Road, Kelowna, BC