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Downtown Kelowna hotel near beach with indoor pool and day spa but dated rooms

Pros
  • Free Wi-Fi
  • Many guests found the location convenient for exploring the downtown area on foot
  • Several reviewers described the staff as friendly
  • Several guests thought that the on-site pool was a value-added feature
Cons
  • Several guests complained about the additional fees for parking ($5 per night)
  • Many guests were disturbed in their rooms by traffic noise
  • Many reviewers thought that the room rates were expensive
  • Many guests said the hotel was very dated and in need of renos
Freebies
Free Wi-Fi
Editor's Analysis
Updated Oct 22, 2014
Overview
This hotel overlooks City Park in downtown Kelowna and is ideal for travellers looking to access the downtown area's beaches on Okanagan Lake and the waterfront boardwalk on foot (a 3-minute walk). There are also several restaurants and bars within a 5-minute walk of this property.

This hotel is 100% smoke-free and all 65 units include free Wi-Fi, a private balcony, air conditioning, a flat-screen TV, an iron and an ironing board, a coffeemaker, a mini-fridge, and a work desk. Guest rooms may be configured with a king or queen-sized bed. Suites include two bedrooms each with a queen-sized bed, a separate living area, a fully-equipped kitchen, and a private patio.

Parking is available on-site for $5 per night and pets are not permitted.

This hotel has multiple on-site dining options including Danoha's Mediterranean Grill (serves breakfast, lunch, and dinner) and Avenue Bar. Room service is also available.

Other on-site amenities include an indoor pool and a hot tub, a fitness centre, meeting and banquet facilities, Heaven On Earth Day Spa, photocopy and fax services (extra fees may apply), same-day dry cleaning (on weekdays only, extra fees apply). 

This property is on Highway 97 which provides access to East and West Kelowna. The William R. Bennett Bridge, which connects the two parts of the city, is a 3-minute drive away. The wineries and marinas in West Kelowna are a 7-minute drive away while Crystal Mountain Ski Resort (also in West Kelowna) is 31 minutes away by car.

The big box shopping district and Orchard Park Mall (the largest shopping centre in the Okanagan region) is 9 minutes away, while the Kelowna International Airport (YLW) and Okanagan Golf Course are both about a 23-minute drive east of this hotel. (All walking and driving time estimates: Google Maps)

Verified by a front desk agent on August 30, 2012: Parking is available for $5 per night. Pets are not permitted.
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The Good
Negative reviews outnumbered positive reviews for this hotel among those used for this analysis. However, there were several common compliments for this property.

Many guests found the location convenient for exploring the downtown area on foot. Reviewers said that they walked to bars, night clubs, restaurants, the City Park beach, and the Okanagan Lake boardwalk.

Several reviewers described the staff as friendly.

Several guests thought that the indoor pool and hot tub were value-added features.

A few guests described their rooms as clean and their beds as comfortable.

Other isolated compliments included: free Wi-Fi and good food at the on-site restaurant.
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The Bad
As mentioned above, negative reviews outnumbered positive reviews for this hotel, among the reviews sourced for this analysis.

Many guests were disturbed in their rooms by traffic noise. A few reviewers were also disturbed by noise from neighbouring guest rooms and one guest was disturbed by loud music from the on-site bar.

Many reviewers thought that the room rates were expensive.

Several guests complained about the additional fees for on-site parking ($5 per night).

A few reviewers thought that the decor was dated and in need of upgrades. Guests described stains on the walls and dirty carpeting.

A couple of guests complained that the in-room air conditioning units were noisy and ineffective.

While several reviewers thought that the pool and hot tub were value-added features, a few guests described the pool water and tiles as unclean.
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Show Sources
Sources
TripAdvisor.ca ranked this hotel #24 out of 35 properties in Kelowna, based on 68 guest reviews.

Booking.com gave this hotel an average score of 7.2 out of 10, from 33 guest reviews.

CanadianHotelGuide.com gave this property an average score of 5.5 out of 10, from 48 reviews.

Verified by a front desk agent on August 30, 2012: Parking is available on site for $5 per night. Pets are not permitted.
Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
Guest Reviews
6.3
Fair
#
37 / out of 41
hotels in Kelowna

Rated 6.3/10 based on 274 reviews

Ranked #37 out of 41 hotels in Kelowna

274
Map Marker Prestige Beach House
1675 Abbott Street, Kelowna, BC