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Playa del Sol

7.4 | Good

South central Kelowna condos near lake with outdoor pool, hot tub, spa and free parking

  • Free Wi-Fi, free parking
  • Numerous guests praised their spacious and well-equipped units
  • The hotel was found to be close to beaches and restaurants
  • Several lodgers were pleased with the level of customer service they received
  • A few guests reported noise disturbances during their stay
  • The hotel's rates and food were found to be overpriced by a few lodgers
Free Wi-Fi
Free Parking
Editor's Analysis
Updated Nov 5, 2014
Located about a 4-minute walk from Lake Okanagan in Kelowna's Mission District, Playa Del Sol Resort is suitable for travellers who prefer full-service resort-style accommodations with full kitchens, an outdoor pool and a spa and wellness centre.

Each of this smoke-free hotel's one- and two-bedroom units offers free Wi-Fi, cable TV, a full kitchen (with a dishwasher and cooking utensils), a dining area, a breakfast bar, a balcony with a gas BBQ, a DVD player and a washer and dryer. Units with a sofabed in the living room and a den are also available.

Please note daily cleaning service is not included but is available for an additional $30 per time.

Hotel amenities include an outdoor pool, a hot tub, a steam room, a fitness centre, a spa and wellness centre, a coffee house, free parking and on-site dining at Cabana Bar and Grille, which serves breakfast, lunch and dinner daily. Pets are not permitted and the hotel does not offer wheelchair-accessible rooms. 

Downtown Kelowna is about a 9-minute drive from the hotel, while H2O Adventure and Fitness Centre can be found 5 minutes away by car. Save-On-Foods is roughly a 3-minute drive away and Kelowna International Airport (YLW) is a 22-minute drive away. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent: Free Wi-Fi, free parking, pets not permitted, not wheelchair accessible. (Call Date: November 9, 2013)
The Good
The majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's rooms, location and staff. 

Numerous guests enjoyed their accommodations at the hotel. They described their rooms as clean, spacious, well equipped, well maintained and beautifully decorated. 

The hotel's location was praised by many lodgers, who found it close to beaches, restaurants, shopping, the marina, parks and downtown Kelowna. One guest noted, "Location was fine, as a 5 minute walk got you to the first of two public beaches, and another 5 minutes got you to the second. A twenty minute walk gets you to grocery stores, pharmacies, liquor outlets, and restaurants".

Several reviewers were pleased with the level of customer service they received during their stay, characterizing the staff as friendly, helpful and accommodating. One patron remarked, "I must also add the the service from the office, maintenance and right down to the security were excellent. Everyone made us feel welcome".
The Bad
While the majority of reviews consulted for this analysis were positive, there were a few complaints about noise transfer and the rates.

A few lodgers complained about noise disturbances during their stay. They reported traffic noise in rooms facing Lakeshore Road, as well as noise from guests in adjacent and overhead rooms. A few patrons complained of people partying on their balconies late at night, but when reported to the hotel's staff, the issue was quickly remedied.

A few guests were disappointed with the hotel's rates and food prices, finding them to be overpriced.

Show Sources
Sources guest reviews ranked the hotel #5 of 17 specialty lodging in Kelowna with an average rating of 4 out of 5 from 39 reviews. guest reviews rated the hotel 8.3 out of 10 from 18 reviews. guest reviews rated the hotel 4 out of 5 with a 75% recommendation rate from 4 reviews.

The author called the hotel on November 9, 2013 to verify some information.

Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
Guest Reviews
24 / out of 41
hotels in Kelowna

Rated 7.4/10 based on 64 reviews

Ranked #24 out of 41 hotels in Kelowna

Map Marker Playa del Sol
654 Cook Road, Kelowna, BC