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Howard Johnson Kelowna

Howard Johnson Kelowna is a 2 star hotel in Kelowna, British Columbia, Canada 2639 Hwy 97 North, Kelowna, BC, Canada
Estimated Price
$69
CAD
Photo 1 - Howard Johnson Kelowna, 2639 Hwy 97 North, Kelowna, BC, Canada Show All Photos
Free Wi-Fi, free breakfast, and recently renovated guest rooms
Pros 
  • Free parking, free Wi-Fi, free local calls, and free breakfast
  • Many guests described their rooms as clean
  • Several reviewers said that their rooms were well appointed
  • Several guests praised the food at the free breakfast
  • A few guests said that their beds were comfortable
Cons 
  • Several guests described the staff as disinterested
  • A few reviewers discovered unpleasant odours in the halls
  • A few guests were disturbed in their rooms by street noise

Other Hotels in the Area
Days Inn Kelowna (0.0 km)
Town and Country Motel (0.0 km)
Comfort Suites Kelowna (0.1 km)
Canadas Best Value Inn Kelowna (0.2 km)
Super 8 Kelowna (0.2 km)
Okanagan Seasons Resort (0.6 km)
Fairfield Inn & Suites Kelowna (0.7 km)
Holiday Inn Express Kelowna (1.1 km)
Vineyard Inn (1.1 km)
BEST WESTERN Kelowna Hotel & Suites (1.4 km)
Bilodeau Bed & Breakfast (1.5 km)
Dilworth Inn (2.0 km)

This Hotel is Near...
Kelowna Airport (7.5 km)
Kelowna General Hospital (5.9 km)

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Editor's Analysis
Updated on Sep 6, 2012
Overview
This hotel is on Highway 97, which connects various communities along Okanagan Lake from Penticton to Vernon. The hotel's location in a commercial and big box shopping area of Kelowna is ideal for those looking for shopping and related amenities. It's also a 6-minute drive from Orchard Park Mall (the largest shopping centre in the Okanagan region). 

The hotel's 42 rooms are 100% smoke-free and all units were renovated in 2011. The rooms include free Wi-Fi, a microwave, a mini-fridge, a coffeemaker, free local calls, a work desk, an iron and an ironing board, a TV, and individual climate control. Rooms come with 1 king bed, 2 king beds, or 2 queen beds. 

Free parking is available on site and pets are not permitted.

A free continental breakfast is served daily from 7:30am - 10:00am. This hotel also has an on-site business centre with a computer (free internet access) and fax services (extra fees may apply). 

Highway 97 also provides access to points of interest within East and West Kelowna. The wineries and marinas in West Kelowna are about 13 minutes away by car, while Crystal Mountain Ski Resort (also in West Kelowna) is a 38-minute drive away.

Downtown Kelowna, which features restaurants, nightlife, the Okanagan Lake waterfront boardwalk, City Park beach, and Lake City Casino (table games, poker, and live entertainment), is 9 minutes away by car. The Kelowna International Airport (YLW) and the Okanagan Golf Course are both about a 13-minute drive away. (All driving time estimates: Google Maps)

Verified by a front desk agent on August 30, 2012: The free breakfast is served daily from 7:30 am - 10:00 am.
The Good
Positive reviews for this hotel outnumbered negative reviews among the reviews sourced for this analysis.

Many guests described their rooms as clean and a few reviewers mentioned that their beds were comfortable. A couple of guests thought that their rooms were well equipped (with an in-room microwave and a mini-fridge).

Several reviewers said that they appreciated that their rooms were recently renovated (renovations were completed in 2011) and several guests described their rooms as well appointed. A few guests also mentioned that the bathrooms also appeared to be newly renovated.

Several guests praised the food at the free breakfast, specifically the waffles.

A couple of reviewers thought that the room rates were reasonable and that the hotel offered good value for the money they spent.

A couple of guests found the location convenient for accessing Kelowna area attractions and the airport (YLW) by car.

The Bad
As mentioned above, positive reviews for this hotel outnumbered negative reviews among the reviews used for this analysis. However, there were several common concerns.

Several guests described the staff as disinterested. A couple of reviewers mentioned long waits at check-in and one guest suggested that the front desk was often understaffed.

A few reviewers discovered unpleasant odours in the halls and one guest said that the halls were "dirty".

A few guests were disturbed in their rooms by street noise and one guest found the in-room air conditioning units loud and disruptive.

A couple of reviewers thought that the dining area for the free breakfast was small and often crowded.
Expedia.ca gave this hotel an average score of 3.7 out of 5.0, with 80% of 46 guests recommending the property.

TripAdvisor.ca ranked this hotel #30 out of 64 B&B and Inns in Kelowna, from 41 guest reviews.

Hotels.com gave this property an average score of 3.7 out of 5.0, based on 95 reviews.

Verified by a front desk agent on August 30, 2012: The free breakfast is served daily from 7:30 am - 10:00 am.
Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.


Guest Reviews

6.8
Fair

#26 out of 32
Guest Rating Explained
Rating: 6.8 / 10 Details

No. of guest reviews: 158
Guest Recommended: Yes
Guest Ranking Explained

Howard Johnson Kelowna is #26 out of 32 hotels in Kelowna ranked by the ratings provided by guests.
Guest Recommendations and Comments
Hotel review by guest is Positive
William from Saskatoon, SK CA rated Howard Johnson Kelowna 9 out of 10 on November 13, 2013 Verified Guest Hotel Review

"Bill from Saskatooon. Travelling on Business."
"I was pleasantly surprised with the overall presentation. the customer service was the best I have experienced in a long time. Im a frequent traveller and have had some horror stories. The room was clean and well layed out. The location, adjacent the Highway was very convient. I did not hear any road noise, selpt like a baby. The morning breakfast was very good. I must comment again, the service was outstanding. Perfect for traveller who is looking for clean afforable accommodation!"
Hotel review by guest is Negative
Gerry from Spanaway, WA CA rated Howard Johnson Kelowna 6 out of 10 on October 14, 2013 Verified Guest Hotel Review

"Clean, but nothing special"
"The room was clean, and the sheets smelled fresh, so we were satisfied. We were in town visiting family for two days and just needed a place to lay our head for the night. For a longer stay or time spent in the room, I might have looked elsewhere."
Hotel review by guest is Negative
Verified Guest from Calgary, AB CA rated Howard Johnson Kelowna 1 out of 10 on August 23, 2013 Verified Guest Hotel Review

"Harrowing ordeal!"
"My harrowing experience began at check-in. The manager was extremely intrusive in terms of his personal questions and was affronted when i didn't want to disclose my personal circumstances. This hotel is located on the highway and the room that i was booked into was (facing) on the highway 97. I requested to be located in another part of the hotel at check-in but my request was refused as the manager said that he had no kingsize bed rooms in that part of the hotel. Needless to say, my first night was excruciating due to the highway noise and the leaking toilet that ran all night. I tried to sleep but ws unsuccessful and I called the front desk around 3:30am but no-one answered. At 7:30am (that's when the front desk opens) i spoke to the same manager (Dave) and he was angry that i complained about the highway noise and the leaking toilet. He was extremely rude and raised his voice at me and said that there was nothing he could do and that it was extremely costly to him and expensive (to me) to move me. He also said that there were no rooms available. He said that if i canceled my stay, i would forfeit a night's rate. I also called howard johnson and spoke to supervisor liz. She called the manager and he said the smae thing to her. She also said that he said he didn't like the fact that this was the third time that he was being requested by 3 different parties to address the same issue. I requested the move and he moved me to a different room. That room was much better, however the toilet blocked up and when i called the front desk at around 3:30pm to fix it, the woman at the front desk said that i should unclog it using the hotel's plunger! I indicated that i didn't believe that it was my responsibility as a guest to fix it, rather it was the hotel's responsibility. She said that its the janitorial's staff's responsibility to unclog blocked toilets and that they hadn't alerted the hotel to any issues relating to blocked toilets. She put the phone down in my ear. I left for the afternoon expecting the issue to be resolved. But upon my return at around 7:00pm i discovered that the toilet was still blocked up. I called the front desk again and this time was greeted with extreme friendliness and efficiency by a guy by the name of steve. He came almost immediately to unclog the toilet. He was the one redeeming quality of this hotel. Its worth mentioining that at breakfast they ran out of jam and fruit and did not replenish their stock. Also patrons were treated like children and were rushed out of the breakfast room as there wasn't enough table and chairs to accommodate the guests.some guests were asked to wait outside and not to enter the breakfast area at all. The manager and his assistant watched the patrons like hawks which also quite uncomfortable.There was a patron who had their dog in their room. But i wasn't sure about the hotel's policy on pets. There was a strong odour of weed in the parking lot, but i'm not sure whether that can be attributed to this hotel or other neighbouring hotels/residences.Overall- I will not stay at this hotel again."
Hotel review by guest is Unknown
Brian from Calgary, AB CA rated Howard Johnson Kelowna 9 out of 10 on June 16, 2013 Verified Guest Hotel Review

"Good staye"
"Good value for money and clean"
Hotel review by guest is Positive
Verified Guest from Kamloops, BC CA rated Howard Johnson Kelowna 7 out of 10 on March 20, 2013 Verified Guest Hotel Review
Hotel review by guest is Negative
Terrie from Surrey, BC CA rated Howard Johnson Kelowna 1 out of 10 on July 02, 2011 Verified Guest Hotel Review

"Do not stay at Howard Johnson's Kelowna (airport)"
"Service was minimal - I found that in the several times I spoke with someone from the hotel on the phone, they really didn't know their stuff. No one wore a uniform or a name tag, the appearance of every staff member was very unprofessional... Blue jeans? Come on! Highway signage terrible. And worst of all, their was a bug in the bed!!! Admitedly it was not a bed bug, but a bug none-the-less that, in my opinion, house keeping should have noticed. We didn't stay and checked out immediately."
Hotel review by guest is Positive
Verified Guest from High Wycombe, EN rated Howard Johnson Kelowna 10 out of 10 on June 05, 2011 Verified Guest Hotel Review
Hotel review by guest is Positive
Cindy from Big Lake, BC CA rated Howard Johnson Kelowna 8 out of 10 on November 21, 2010 Verified Guest Hotel Review

"good value for cost"
"very friendly helpful front desk staff, excellent comfortable beds"
Hotel review by guest is Positive
Nannette from Burton, BC CA rated Howard Johnson Kelowna 7 out of 10 on May 24, 2010 Verified Guest Hotel Review

Hotel Address: 2639 Hwy 97 North, Kelowna, BC, Canada

Overview & Amenities


Howard Johnson Kelowna

Amenities
  • High-speed Internet
  • Pet Friendly
  • Wake-up Service
  • Casino
  • En suite
  • Private Bathroom
  • Private Toilet
  • Family Room

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Other Hotels
in British Columbia by Howard Johnson

Howard Johnson Inn Vernon (69.0 km)
Howard Johnson Fortunes Landing (121.0 km)
Howard Johnson Inn Kamloops Downtown (172.8 km)
Howard Johnson Inn Kamloops (174.7 km)
Howard Johnson North Burnabys Boutique Hotel (428.6 km)
Howard Johnson Plaza Hotel Vancouver (438.9 km)
Howard Johnson Hotel Vancouver (441.4 km)
Howard Johnson Suites Victoria (523.2 km)
Howard Johnson City Center (527.8 km)
Howard Johnson Nanaimo Harbourside (537.6 km)
Howard Johnson Hotel Port Alberni (632.8 km)
Howard Johnson Fort Saint John (1136.3 km)

Nearby Cities
Winfield (18.8 km)
Summerland (33.5 km)
Big White (40.8 km)
Penticton (44.1 km)
Vernon (47.5 km)

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