This property is promoted as a waterfront boutique hotel and is located in south Kelowna overlooking Okanagan Lake (9 minutes from downtown Kelowna). This hotel is among other waterfront hotels and resorts in an otherwise residential area. This property is ideal for guests who are looking to spend time on Okanagan Lake. The nearest beach is a 4-minute walk away and the hotel has an on-site marina (boat rentals, Seadoo rentals, and water-skiing lessons available).
This hotel is 100% smoke-free and offers 53 guest rooms and suites. Rooms include a claw-foot tub, a private balcony or patio, floor-to-ceiling windows, a flat-screen TV with pay-per-view movies, individual climate control, free Wi-Fi, an iron and ironing board, free newspapers, and bathrobes. Rooms are furnished with either a king or queen bed. Suites at this property also include a jacuzzi tub, a fireplace, and a kitchen (fridge, microwave, toaster, and dishwasher). Suites are furnished with either 1 king or 2 queen beds.
Free parking is available on site and pets are not permitted.
The on-site Eldorado Restaurant and Bar serves breakfast, lunch, and dinner, and features a boardwalk patio. Other on-site amenities include a marina, liquor store, an indoor pool, a hot tub, meeting space with audio-visual rentals, an ATM, safe deposit boxes, a gift shop, and dry cleaning services (extra fees apply).
The Rotary Beach Park is a 5-minute walk away and features designated swimming areas, change rooms, playgrounds, and picnic areas. Access to the Mission Creek Greenway trail system (hiking and biking) is about a 4-minute walk from this property. Downtown Kelowna is a 9-minute drive away and features dining, nightlife, and the Lake City Casino (table games, poker, and live entertainment). The Rollingdale Winery in West Kelowna is about a 14-minute drive away, while Crystal Mountain Ski Resort (also in west Kelowna) is 38 minutes away.
The Kelowna International Airport (YLW) and the Okanagan Golf Course are both 27 minutes away by car. (All driving and walking time estimates: Google Maps)
Positive reviews for this hotel outnumbered negative reviews, among the reviews used for this analysis.
Many guests described their rooms as clean, well maintained, and spacious. A couple of reviewers mentioned that their bathrooms were spacious, while a couple of other guests also found their beds to be comfortable.
Many reviewers praised the views of the lake and mountains from their guest rooms.
The staff were frequently complimented for their friendly, helpful, accommodating, and efficient service. One guest described the service at this hotel as "exceptional".
Many guests found this location convenient for exploring the waterfront on foot and for accessing the beach.
Several on-site amenities were mentioned by guests as value-added features including the marina (boat rentals), bar, and liquor store.
Several guests praised the food at the on-site restaurant, however reviewers also expressed concerns about the on-site restaurant (see below for more details).
As mentioned above, positive reviews for this hotel outnumbered negative reviews, among those sourced for this analysis. However, there were a couple of common concerns and a few isolated complaints.
Several guests thought that the on-site restaurant was expensive and one reviewer thought that the menu lacked child-friendly options. Several guests found the wait staff to be inattentive and they described waiting too long for service. One reviewer suggested that the restaurant was understaffed.
A few reviewers were disturbed in their rooms by noise from the halls and neighbouring rooms.
A couple of guests complained that their rooms were not equipped with a coffeemaker.
Isolated complaints included: poor TV channel selection, no on-site vending machines, and a lack of storage space for personal items in the guest rooms.
gave this hotel an average score of 3.5 out of 5.0, with 84% of 19 guests recommending the property.
TripAdvisor.ca ranked this hotel #5 out of 35 hotels in Kelowna, based on 64 reviews.
Hotels.com gave this property an average score of 4.2 out of 5.0, from 78 guest reviews.