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"loved it"
"enjoyed our stay but would have liked a small fridge in room for beverages."
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"Good but not great."
"The hotel is beautifully located, a bit older but refurbished well. Very clean. A little long to wait at check in and crowded by the too small pool area which also was not well staffed."
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"We wwere in transit by road from Vancouver to Calgary and would have liked to stay longer to discover more of the areas attractions, and the hotel facilities. based on one night's experience we would have been happy to have stayed longer."
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"most of the staff was very friendly and helpful except for the concierge/door man. we always had to wait for him when we needed our car in valet parking. otherwise very fine"
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"They were in the midst of updating some of the rooms and as a result ours was missing the towel rack and toilet paper holder.
They did give us free parking for the very slight inconvenience. They provided trun down service and the restaurant was very good."
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"We asked at the time of booking for a king sized bed. When we arrived at the hotel, we recieved two queens. When we asked for another room we were told we could not change because we did not book the room directly through the hotel?
I'm not sure what other people think but I would expect more from being charged $200 a night? ( Where I come from it's still a lot of money ).
Not to mention I would expect a little bit more than to be put on the same floor as they allow dogs and pets. The rooms were not sound proof enough to keep the noise of the barking dogs out. Again, I expect more from a $200 a night room."
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"For the amount we paid - and we got a deal through the internet - the room was very small and so average, the bathroom could have been from motel 6 and for such a large hotel it only had one restaurant with a below average breakfast buffet."
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"I used the valet parking lot to park my car (a Porsche 911 so I wanted it out of the regular lot). There must have been 40 stalls in that private lot. 1/2 the stalls were full of mattresses (old? new?) and used furniture - it looked awful and made a bad impression. The hotel looks like it must have been a great hotel at one point but it does need a complete makeover. For the price - I expected alot more in comparison to paying that kind of moeny elsewhere. The hotel restaurant was terrible (we ate breakfast only - once - and did not want to risk anything else)."
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"This was pricey, $300.00+ for one night, but it's the summer right! Also paid to much for a hamburger and fries...$12.00+. If your looking for the resort life this is it, right on the lake. The pool looked small for the amount of people at the hotel, but again the lake is right there. I would not holiday here, as there are cheaper places in Kelowna, however if money is not a problem for you, fill your boots."
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