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East end location near big box shopping, but cleanliness inconsistencies

Pros
  • Free Wi-Fi, free parking, and free breakfast
  • Many guests thought that the room rates were reasonable
  • The staff were frequently described as friendly and helpful
Cons
  • Many reviewers described cleanliness inconsistencies
  • Several guests complained about the food and selection at the free breakfast
  • A few reviewers found the free Wi-Fi to be unreliable
  • A couple of guests were disturbed in their rooms by street noise
Editor's Analysis
Updated Aug 27, 2012
Overview
The Days Inn Kelowna is situated on Highway 97 in a commercial/big box shopping park, east of downtown Kelowna. This hotel is ideal for travellers who prefer to commute to the downtown area (about 10-minute drive away) or those looking for convenient access to Highway 97.

This property is 100% smoke-free and all 91 rooms include free Wi-Fi, free in-room coffee and tea, an iron and an ironing board, air conditioning, a TV, black-out curtains, a microwave, and a mini-fridge. Select rooms also include a kitchenette.

Free parking is available on-site and pets are permitted for an additional fee of $10 per night.

A free breakfast is served daily from 6:30am - 9:30am.

Other on-site amenities include a seasonal outdoor pool and hot tub, meeting space with audio-visual rentals, coin-operated laundry machines, free newspapers, and a business centre.

Downtown Kelowna (10-minute drive away) features nightlife, restaurants, and the Lake City Casino (table games, poker, dining, and entertainment).

The marinas and wineries in West Kelowna can be accessed in about 15 minutes by car, while Crystal Mountain Ski Resort (also in West Kelowna) is a 38-minute drive away.

The Okanagan Golf Course and Kelowna International Airport (YLW) are both located on Highway 97 (north) and are 12 minutes away by car (driving time estimates: Google Maps).

Verified by a Front Desk Agent on August 27, 2012: The free breakfast is served daily from 6:30am - 9:30am.
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The Good
Among the reviews used for this analysis, more guests described overall negative experiences at this hotel. However there were a few common praises found.

Many guests thought that the room rates were reasonable and a couple of reviewers thought that the hotel offered good value for the money they spent.

Many reviewers described the staff as friendly, helpful, and accommodating.

A few guests found the location convenient for accessing restaurants and shopping venues.

Isolated compliments included: spacious and well-equipped rooms with microwaves and mini-fridges.
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The Bad
As mentioned above, many guests described negative experiences at this hotel, among the reviews sourced for this analysis.

The most common concern among guests was the cleanliness of their rooms. Reviewers described stained bed sheets, mouldy bathroom tiles, stained and damp carpeting, and unpleasant odours in the rooms. One guest described his room as "grungy". Another reviewer complained that housekeeping was not thorough and claimed he discovered personal items that were left behind by previous guests.

Several guests complained about the food and the lack of selection at the free breakfast. A few reviewers thought that the coffee was of poor quality.

A few other guests complained that their beds were uncomfortable. A couple of guests were disturbed in their rooms by street noise.

A few guests described the free Wi-Fi as unreliable.

A couple of guests described the on-site pool as uncomfortably cold.
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Show Sources
Sources
Expedia.ca gave this hotel an average score of 3.1 out of 5.0, with 55% of 31 guests recommending the property.

TripAdvisor.ca ranked this hotel #23 out of 35 properties in Kelowna, from 57 guest reviews.

Hotels.com gave this property an average score of 3.2 out of 5.0, based on 97 reviews.

Verified by a Front Desk Agent on August 27, 2012: The free breakfast is served daily from 6:30am - 9:30am.
Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
Guest Reviews
7.0
Good
#
28 / out of 41
hotels in Kelowna

Rated 7.0/10 based on 4236 reviews

Ranked #28 out of 41 hotels in Kelowna

4236
Map Marker Days Inn Kelowna
2649 Highway 97 North, Kelowna, BC