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Casa Loma Lakeshore Resort

9.2 | Excellent
MAP

Highly praised west Kelowna lakeside condos with outdoor pool, hot tub and private beach

Pros
  • Free Wi-Fi, free parking
  • Several lodgers felt the hotel provided good value and reasonable rates
  • The hotel's units were praised by numerous guests for being well maintained and spacious
  • Many reviewers were pleased with the level of customer service they received
Cons
  • A few guests reported noise transfer during their stay
Freebies
Free Wi-Fi
Free Parking
Editor's Analysis
Updated Nov 5, 2014
Overview
Located about a 10-minute drive from downtown Kelowna next to the Okanagan Lake, Casa Loma Lakeshore Resort is suited to road travellers who prefer a centrally-located property offering condo-stye accommodations with extended-stay amenities such as a full kitchen.

This hotel has 30 air-conditioned condos, villas and townhouses. Condos offer one to three bedrooms and villas and townhouses feature two bedrooms. All accommodations feature free Wi-Fi, cable TV, a full kitchen, a lake view, deck or patio, a DVD player, a seating area, an iron and ironing board and a hair dryer. Some units offer a seating area with a sofabed, dining area, a washer and dryer, a fireplace and a barbecue.

Hotel amenities include a heated outdoor pool, a hot tub, a tennis court, a private beach area, mini-golf, a playground, barbecue facilities and photocopy/fax services. Boat rentals are available from a local company, which delivers to the property.

Parking is free, pets are not permitted and the hotel does not offer wheelchair accessible rooms. This property is smoke free.

Highway 97 is a 4-minute drive north of the hotel. Gaby's Grill is about a 10-minute drive from the hotel, southwest from the highway. Quails' Gate Vineyards Estate Winery is a 13-minute drive away, also southwest from the highway. 19 Greens Golf Course is roughly a 4-minute drive north along the coast, just before Highway 97. Westside Centre provides shopping about 11 minutes away by car travelling southwest on the highway. Kelowna International Airport (YLW) is a 20-minute drive northeast of the hotel. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent: Free Wi-Fi, free parking, pets not permitted, not wheelchair accessible. (Call Date: March 20, 2013).
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The Good
Of the guest reviews consulted for this analysis, the majority were positive, with much praise of the hotel's rooms, staff and value.

Many reviewers praised the accommodations at this hotel. They described their units as clean, well equipped, beautifully furnished, well maintained and spacious, with breathtaking views of the lake and mountains and strong Wi-Fi signals.

The hotel's staff were the source of numerous compliments by lodgers. They were characterized as warm, prompt and helpful. One guest remarked the staff was, "very courteous and provided us with whatever we needed", while another guest stated, "It's like a family and everybody treats you so well". It should be noted, however, that a couple of reviewers felt the front office hours should be extended past 4 pm, as they required assistance after this time.

Several guests were pleased with the value the hotel provided. They described the rates as very reasonable and excellent, and one patron stated the hotel was worth the money.
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The Bad
While the majority of reviews consulted for this analysis were positive, there were a few complaints about noise transfer. They reported a noisy air conditioning unit, as well as hearing children playing outside at night and complained about noise from guests in rooms overhead.

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Show Sources
Sources
TripAdvisor.com guest reviews ranked the hotel #1 out of 5 West Kelowna hotels from 57 reviews, with an average recommendation of 4.5 out of 5.

Expedia.com guest reviews rated the hotel 4.8 out of 5 with a 100% recommendation rate from 9 reviews.

Booking.com guest reviews rated the hotel 8.6 out of 10 from 6 reviews.

The author called the hotel on March 20, 2013 to verify some information.
Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
Guest Reviews
9.2
Excellent
#
3 / out of 41
hotels in Kelowna

Rated 9.2/10 based on 252 reviews

Ranked #3 out of 41 hotels in Kelowna

252
Map Marker Casa Loma Lakeshore Resort
2777 Casa Loma Road, Kelowna, BC