Overview
Located in downtown Kamloops and north of Trans-Canada Highway 1, the Thompson Hotel and Conference Centre is geared towards business travellers who require added amenities such as conference and meeting facilities.
Each of the hotel's 98 non-smoking guest rooms include satellite TV, air conditioning, free Wi-Fi, in-room coffee and tea, a hair dryer and an iron/ironing board. Additional amenities for deluxe rooms include a mini-fridge, bathrobes and a daily continental breakfast. Accessible rooms are available upon request and parking is $7 per night. Pets are allowed for $20 per night in standard rooms only.
Hotel amenities include a heated indoor pool, a jacuzzi, a recreational room and a fitness facility. The hotel's conference facilities include an amphitheatre, 4 meeting rooms, a conference room seating 60, and A/V support.
On-site dining is available at two locations: Crush on Victoria (open daily for breakfast, lunch and dinner), and The Noble Pig Brewhouse (open Monday through Friday for lunch and dinner, and Sunday for dinner).
The Thompson Hotel and Conference Centre is a 1-minute walk from Lake City Casino and is also close to Thompson Rivers University, Tournament Capital Centre and Hillside Stadium (all within a 9-minute drive west of the hotel). Riverside Park is also west of the hotel, about a 3-minute drive away.
Shopping can be found nearby at Sahali Centre Mall, Columbia Place Shopping Centre and Tudor Village, all of which are within a 10-minute drive southwest of the hotel. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, parking $7 per night, pets allowed for $20 per night. (Call date: August 20th, 2012)
The GoodGuest reviews used for this analysis showed a positive response to the hotel's comfort and cleanliness, staff and location.
Most guests were complimentary towards their rooms at this hotel. The beds, linens and pillows were described as comfortable, the cleanliness of the rooms was often mentioned and reviewers also found the accommodations spacious for the most part, although a few described their rooms as "on the small side".
Several lodgers praised the staff, and characterized them as friendly, polite, engaging and helpful. A few guests mentioned the staff being the highlight of their stay.
The hotel's proximity to downtown Kamloops was seen as a positive aspect by some reviewers. They mentioned many restaurants being within walking distance.
The Bad
Negative reviews found for this analysis mentioned the hotel's noise, parking, and outdated rooms.
Several reviewers described negative experiences regarding noise, whether it was noise transfer between rooms, noisy air conditioning units, or noise heard from the hotel bar.
Some guests were disappointed with the additional parking charge of $7 per night. A few of these guests complained that they were not made aware of the parking charges until they received their credit card bill after their stay.
Although most patrons were pleased with their rooms, some guests had complaints about their rooms needing upgrading. Some complaints included small TVs (which weren't flat screens), mould around the caulking in the bathrooms and worn-out carpets.
TripAdvisor.com guest reviews ranked the hotel #22 out of 53 Kamloops hotels from 101 reviews.
Expedia.ca guest reviews rated the hotel 4 out of 5 with a 92% recommendation from 38 reviews.
Hotels.com guest reviews rated the hotel 3.7 out of 5 from 27 reviews.
Verified with a front desk agent: Free Wi-Fi, parking $7 per night, pets allowed for $20 per night. (Call date: August 20th, 2012)
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Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
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