OverviewLocated just south of the Trans-Canada Highway, the Coast Kamloops Hotel and Conference Centre is popular among business travellers and those travelling by car looking for an overnight stop close to the Trans-Canada Highway as well as dining and shopping options.
This non-smoking hotel has 203 air-conditioned guest rooms and suites, all of which offer free Wi-Fi, cable TV, a mini-fridge, a coffeemaker, a hair dryer, an iron & ironing board and a desk. Additional hotel amenities include an indoor heated pool, children's wading pool, a sauna, a hot tub, and a fitness centre. Extensive meeting and conference facilities are also available, and parking is free. Accessible and pet-friendly rooms are available upon request.
The Coast Kamloops is within a 10-minute drive of several area golf courses, including Aberdeen Hills Golf Links, Sun Rivers Golf Course and Mount Paul Golf Course. Other nearby attractions include Lake City Casino (roughly 11 minutes' driving time) and Kamloops Art Gallery (approximately a 12-minute drive northeast of the hotel).
On-site dining can be found at Ora Restaurant (open daily from 6:00am to 10:00pm), while other nearby eating options include Joey's Only Seafood Restaurant and Vittorio's Italian Restaurant (both within an 8-minute walk along Rogers Way).
Aberdeen Village Shopping Centre is roughly an 11-minute walk north of the hotel and Columbia Place Shopping Centre and Sahali Mall are both 6 minutes' driving time northeast of the Coast Kamloops. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, free parking, and pets allowed. (Call date: August 22nd, 2012).
The guest reviews used for this analysis showed a positive response to the hotel's staff, rooms, and on-site restaurant.
Several reviewers complimented the Coast Kamloops' staff, describing them as "extremely competent", friendly and helpful. The service at Ora, the on-site restaurant, was also praised by some reviewers.
Many guests were pleased with the comfort level of their rooms, which were described as large, with comfortable beds. The hotel has been undergoing renovations over the last year (as of August 2012) so not all reviewers of this hotel stayed in renovated rooms.
The on-site restaurant was a source of several compliments. Reviewers described a "first-class meal" and "very good service". A few guests of the restaurant remarked, however, that they found the restaurant to be too expensive.
Negative reviews found for this analysis mentioned the hotel's location, unrenovated rooms, and poor internet service.
Some guests were disappointed with the hotel's location in relation to downtown Kamloops (a 12-minute drive away). These guests mentioned the hotel would not be suitable for travellers who wanted to walk into town. However, another guest remarked that many restaurant options were within walking distance of the hotel.
As mentioned previously, the hotel has been undergoing renovations over the past year (as of August 2012). Some guests who did not stay in yet-to-be renovated rooms described tired decor, such as outdated linen and worn carpets. Others complained that there wasn't enough hot water, the shampoo dispensers were not being replenished, and that the fitness room needed updating.
The hotel's Wi-Fi was also a source of negative comments by a few reviewers. It was described as "erratic" and "non-existent".
TripAdvisor.com guest reviews ranked the hotel #12 out of 53 Kamloops hotels from 51 reviews.
Expedia.ca guest reviews rated the hotel 3.9 out of 5 with a 85% recommendation from 40 reviews.
Booking.com guest reviews rated the hotel 7.8 out of 10 from 29 reviews.
Verified with a Front Desk Agent: Free Wi-Fi, free parking, and pets allowed. (Call date: August 22nd, 2012).