Star Lodge KamloopsStar Lodge KamloopsStar Lodge KamloopsStar Lodge KamloopsStar Lodge KamloopsStar Lodge Kamloops

Good location and friendly staff, but concerns over cleanliness and rundown rooms

Pros
  • Free Wi-Fi, free parking
  • Several guests found the hotel to be conveniently located
  • The front desk staff were complimented by some reviewers
  • A few guests enjoyed they view they had from their balconies
  • Several guests appreciated the hotel's proximity to the Trans-Canada Highway and Thompson Rivers University
Cons
  • Many guests found the level of cleanliness unsatisfactory
  • Several reviewers had complaints about their rooms' rundown/outdated amenities and decor
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Editor's Analysis
Updated Aug 27, 2012
Overview
Located just north of the Trans-Canada Highway (5 minutes by car), the Econo Lodge Kamloops is popular with those who require an economical overnight stay when travelling by car between Vancouver and The Rockies.

This hotel has 50 guest rooms, all of which offer free Wi-Fi, cable TV and air conditioning. Accessible rooms and rooms with kitchenettes, refrigerators and balconies are available upon request. Hotel amenities include a heated indoor pool, a fitness room, a picnic area and business services. Parking is free, and pets are allowed upon request (charges may apply depending on the size of the pet and the length of its stay).

On-site dining is available at Lucky Yeung's Chinese Restaurant, open daily for lunch and dinner. Other nearby restaurants include Chapters View Point Restaurant and Earl's Restaurant (both within a 3-minute drive south of the hotel).

The Econo Lodge Kamloops is a 5-minute drive east of Thompson Rivers University, Tournament Capital Centre and Hillside Stadium. Aberdeen Mall and Cineplex is approximately an 8-minute drive south from the hotel, and additional shopping can be found at Columbia Place Shopping Centre (roughly 5 minutes' walking time). (All distances and travel time estimates: Google Maps)

Verified with a front desk agent: Free Wi-Fi, free parking, pets allowed but charges may apply. (Call date: August 20th, 2012)
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The Good
Guest reviews used for this analysis showed a positive response to the hotel's location, staff and view.

Several guests commented positively on the hotel's location, describing it as close to grocery stores, restaurants and Thompson Rivers University. The hotel's close proximity to highway access (5-minute drive) was also mentioned by a few reviewers.

The front desk staff were complimented by some patrons, who characterized them as very friendly and helpful. Some of these same reviewers mentioned making requests to the staff which were taken care of right away.

A few guests remarked on the view of the town and surrounding mountains they had from their balconies at the hotel. They described their views as "spectacular" and "gorgeous".
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The Bad
Negative reviews found for this analysis mentioned the hotel's cleanliness, and outdated/rundown rooms.

Many reviewers found the level of cleanliness within the hotel to be unsatisfactory. These guests described their rooms as having cobwebs, old food in the fridge, dust, dirty bedsheets, dirty bathrooms and dirty drinking glasses.

Several guests were disappointed with the rundown and dated amenities and decor in their rooms. These reviewers gave examples such as a broken bedside light, stained mattresses, threadbare towels or no towels in the bathroom, mould on the bathroom ceiling, an extremely loud bathroom fan and a broken air conditioning unit.
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Show Sources
Sources
Booking.com guest reviews rated the hotel 6.2 out of 10 from 32 reviews.

TripAdvisor.com guest reviews ranked the hotel #48 out of 53 Kamloops hotels from 26 reviews.

Expedia.ca guest reviews rated the hotel 2.7 out of 5 with a 33% recommendation from 19 reviews.

Verified with a front desk agent: Free Wi-Fi, free parking, pets allowed but charges may apply. (Call date: August 20th, 2012)
Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
Map Marker Star Lodge Kamloops
775 Columbia Street West, Kamloops, BC