Overview
Located in Kamloops' city centre, the Sandman Inn Kamloops is popular with travellers who require an economical hotel in the downtown area.
This non-smoking hotel has 65 guest rooms on 3 floors, each offering cable TV, air conditioning, free Wi-Fi, in-room coffee and tea, a hair dryer, and a desk. Rooms with kitchenettes are available, and the hotel also offers business services and a meeting room. Parking is free and pets are allowed for a fee of $10 per pet, per night.
On-site dining is available at Denny's (open 24 hours daily), and other nearby options include The Pizza Factory, Frick and Frack Taphouse and Dorian Greek House (all within a 10-minute walk north of the hotel).
The Sandman Inn Kamloops is roughly a 3-minute drive from Royal Inland Hospital and Lake City Casino and is also approximately 6 minutes' driving time west of Thompson Rivers University, Tournament Capital Centre and Hillside Stadium. Shopping can be found at the nearby Columbia Place Shopping Centre (roughly 5 minutes' driving time). (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, free parking, hotel is not wheelchair accessible and pets are allowed for a fee of $10 per night per animal. (Call date: August 23rd, 2012).
The GoodGuest reviews used for this analysis showed a positive response to the hotel's staff, cleanliness and location.
Several guests complimented the hotel's staff in their reviews, characterizing them as friendly, helpful, polite and informative. These guests gave examples of the staff responding quickly and efficiently to any requests they had.
The cleanliness of the rooms was mentioned by many lodgers and was described as "spotlessly clean" in one such review. One guest who stayed in a room with a kitchenette remarked the dishes and utensils were all very clean as well.
Some reviewers were pleased with the location of the Sandman Inn in relation to the downtown area and restaurants. The location was described as "2 blocks from the main strip" by one of these reviewers.
The Bad
Negative reviews found for this analysis mentioned the hotel's bathrooms, beds, and age.
Some guests were disappointed with the size of the bathrooms and described them as very small and cramped. A few other guests had complaints that the sink was outside of the bathroom.
The beds were a source of discontent for some lodgers, who characterized them as uncomfortable and lumpy. However, it should be noted that the manager posted a comment in August 2012 which said all their mattresses had been replaced with pillow-top mattresses.
A few reviewers mentioned of the hotel's age and that the property was in need of a makeover. Dirty hallways with stained carpet were cited, as well as the fact that the hotel didn't have an elevator in its main building (the manager stated this was the norm when the hotel was built). A few guests were upset they had to carry their own luggage up to the 2nd and 3rd floor.
TripAdvisor.com guest reviews ranked the hotel #26 out of 53 Kamloops hotels from 36 reviews.
Hotels.com guest reviews rated the hotel 3.7 out of 5 from 18 reviews.
Expedia.ca guest reviews rated the hotel 3.7 out of 5 with a 73% recommendation rate from 11 reviews.
Verified with a front desk agent: Free Wi-Fi, free parking, hotel is not wheelchair accessible and pets are allowed for a fee of $10 per night per animal. (Call date: August 23rd, 2012).
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Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
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