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Older Kamloops hotel with outdoor pool and kitchenettes but mixed reviews

Pros
  • Free Wi-Fi, free parking
  • Staff are friendly and pleasant, according to reviewers
  • Location has good highway access and good views of the river and Kamloops city
  • Guests found the room rates to be reasonable
  • Some guests enjoyed the outdoor pool
Cons
  • Guests found the hotel very dated and in need of renovations
  • Some guests complained of stale smoke smells in the rooms
  • Several guests complained of saggy beds, old thin sheets and towels
Freebies
Free Wi-Fi
Free Parking
Editor's Analysis
Updated Jul 27, 2015
Overview
Located a 5-minute drive from the Yellowhead Highway and Kamloops city centre, the Panorama Inn (formerly the Howard Johnson Inn) is a budget hotel offering an outdoor pool and a basic room.

This hotel offers both smoking and non-smoking rooms. Each of the hotel's 33 rooms and suites include free Wi-Fi, cable TV, a coffeemaker, a desk, an iron and ironing board, a hair dryer and air conditioning. Room extras include a mini-fridge, a microwave and a kitchenette (stove top, mini-fridge, microwave, sink with counter, cookware and dinnerware). Rooms are furnished with 2 or 3 double beds.

Free parking is available on site. Pets are welcomed in pet-friendly rooms for $10 per night.

There no longer is a restaurant on site but Goldies Flavours of India is a 1-minute walk away and the White Spot provides breakfast, lunch and dinner, a 3-minute drive away.

Hotel amenities include a heated outdoor pool, hot tub, sauna, fitness facility and business centre.

This hotel is close to Thompson Rivers University, Tournament Capital Centre, and Hillside Stadium, all within 4 minutes driving time. Entertainment can be found at Lake City Casino, Cineplex Odeon Movie Theatre and Riverside Park (waterpark) which are about 6 minutes away by car. Columbia Place Shopping Centre, Tudor Village, and Sahali Centre Mall provide shopping within a 5-minute drive (All travel time estimates - Google Maps).

Confirmed with front desk on July 27, 2015: appliances in the kitchenettes, some rooms have mini-fridges and some have microwaves, pets cost $10 per night.
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The Good
Guest opinion of this hotel was mixed overall in the reviews read recently for this report. Those who liked the hotel mentioned several positives that they found.

First of all, the hotel offered a lower room rate, which some guests found attractive.

The location on the bluffs was another highlight with scenic views of the Interior Plateau, the Thompson River and the city from some spots in the hotel. Guests also found the area quiet and safe.

Several guests commented about the staff, who they found to be pleasant, polite and friendly.
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The Bad
Those who did not like this hotel were many in numbers and quite vocal about its weaknesses.

The overall consensus of these guests was that the hotel needed a deep clean, and a complete renovation to bring it to standard. Common areas of complaint were: saggy mattresses, threadbare old sheets and towels, rooms that smelled like an ashtray, worn furniture and ineffective air conditioning.
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Show Sources
Sources
TripAdvisor.com guest reviews ranked the hotel #50 out of 55 Kamloops hotels and guest scores of 2.5 out of 5, from 83 reviews.

Expedia.ca rated this hotel 2.7 out of 5 with a  66% guest recommendation score, based on 90 reviews.
Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
Guest Reviews
5.8
Mediocre
#
33 / out of 38
hotels in Kamloops

Rated 5.8/10 based on 26 reviews

Ranked #33 out of 38 hotels in Kamloops

26
Map Marker Panorama City Centre Inn
610 Columbia Street West, Kamloops, BC