OverviewThis hotel is situated among local businesses, east of the downtown area. This property is well-located on Highway 97 (part of the Trans-Canada Highway system) for guests who are looking to explore the area by car.
This property is 100% smoke-free and all 19 rooms include free Wi-Fi, free local calls, a mini-fridge, a microwave, a hair dryer, a TV and air conditioning. Rooms are furnished with either two double beds or one king bed.
Free parking is available on site and pets are permitted for an additional fee of $5 per night. This hotel has two floors, exterior corridors and no elevator.
Other on-site amenities include a 24-hour front desk, an outdoor pool and a picnic area.
Downtown Kamloops, which features the Lake City Casino (slots and entertainment), the riverfront area, the Kamloops Art Gallery and restaurants, is a 6-minute drive away. Thompson Rivers University is 10 minutes away by car, while the Aberdeen Mall and movie theatre are both about an 8-minute drive away. The Kamloops Golf and Country Club and the Kamloops Airport (YKA) are both 21 minutes away by car. (All driving time estimates: Google Maps)
Verified by a front desk agent on February 15, 2013: Pets are permitted for an additional fee of $5 per night.
The GoodThere were few recent reviews available for this editorial, among the reviews sourced for this analysis, however many guests described their rooms as clean and a couple of reviewers thought that their rooms were quiet.
A few reviewers found the location convenient for accessing the highway and exploring the area by car.
Several guests described the staff as friendly, however a couple of reviewers thought that the customer service could have been better (see below for more details).
A few reviewers thought that the room rates were reasonable. However, a couple of guests disagreed (see below for more details).
The Bad
There were a few concerns and complaints found for this property, among the reviews used for this editorial.
A couple of guests described their rooms as dated and "shabby" and a couple of reviewers noticed cigarette burns in the bedspread. A couple of guests noted that the provided pillows were uncomfortable.
As mentioned above, a few reviewers thought that the front desk staff were not overly friendly or helpful. One guest thought that the staff provided minimal service.
A couple of guests though that the room rates were overpriced for the quality of the accommodations.
TripAdvisor.ca ranked this hotel #33 out of 53 properties, with an average score of 3.5 out of 5, from 7 reviews.
Booking.com gave this property an average score of 7.8 out of 10, based on 10 guest reviews.
Hotels.com gave this hotel an average score of 3 out of 5, from 4 reviews.
The author called the hotel on February 19, 2013 to verify some information.
