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Popular downtown Kamloops casino hotel with restaurant, heated rooftop pool and hot tub

Pros
  • Free Wi-Fi
  • Numerous guests praised the helpful and informative staff
  • Many lodgers were pleased with their clean and modern rooms
  • The hotel's restaurant was complimented on its quality and attentive staff
Cons
  • Parking costs $12 per night
  • Some guests complained of noise transfer during their stay
  • A few lodgers found the room rates, parking and restaurant to be expensive
Freebies
Free Wi-Fi
Editor's Analysis
Updated Nov 4, 2014
Overview
Located in downtown Kamloops and about a 5-minute drive from the nearest Trans-Canada Highway on-ramp, Hotel 540 is geared towards travellers who require a centrally located hotel with on-site dining, a casino, an outdoor pool and easy highway access.

Each of the hotel's non-smoking guest rooms and suites offers air conditioning, free Wi-Fi, cable TV, a coffeemaker, a mini-fridge, a desk, an iron and ironing board and a hair dryer. The hotel is wheelchair accessible and all rooms are non-smoking.

Hotel amenities include a year-round outdoor rooftop pool, a hot tub, a fitness centre, a casino, meeting/banquet facilities, a business centre, laundry services and dining at Blue Dining and Lounge, which serves breakfast, lunch and dinner daily. Parking is an additional $12 per day (but included in the Club Rooms along with breakfast) and pets are not permitted.

Legends Indoor Golf is about a 3-minute walk from the hotel, while Sahali Mall can be found 8 minutes away by car. Riverside Park can be found roughly 15 minutes away on foot and Kamloops Airport (YKA) is a 17-minute drive away. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent: Free Wi-Fi, parking $12/night, pets not permitted, wheelchair accessible. (Call Date: November 9, 2013)
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The Good
The majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's staff, rooms, food and location.

The hotel's staff were the source of many compliments by travellers, who found them responsive, informative and helpful with suggestions and directions. One guest remarked, "The welcome and the staff were second to none - extremely helpful, pleasant and a great atmosphere".

Numerous reviewers praised their rooms at the hotel. They described their lodgings as clean, well maintained, modern, spacious, nicely decorated, and well equipped, with good AC, fast Wi-Fi and comfortable beds.

Several lodgers were impressed with the hotel's restaurant. They described it as fantastic and delicious, with generous portions, attentive service and a relaxing atmosphere. 

The hotel's location was enjoyed by several guests. They found it to be in downtown Kamloops, as well as close to shopping, restaurants and a supermarket.
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The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about noise transfer and added costs.

Some lodgers complained of noise disturbances during their stay. They reported noisy in-room air conditioning, as well as noise from guests in the hallways and adjacent rooms.

A few guests were disappointed with the added costs they incurred while at the hotel. They found the room rates and restaurant to be overpriced, and also felt that parking ($10 per day) should have been included in the daily room rate.
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Show Sources
Sources
Expedia.ca guest reviews rated the hotel 4.1 out of 5 with a 94% recommendation rate from 247 reviews.

TripAdvisor.com guest reviews ranked the hotel #9 of 53 Kamloops hotels with an average rating of 4 out of 5 from 241 reviews.

Booking.com guest reviews rated the hotel 8.4 out of 10 from 114 reviews.

The author called the hotel on November 9, 2013 to verify some information.
Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
Guest Reviews
8.2
Very Good
#
11 / out of 38
hotels in Kamloops

Rated 8.2/10 based on 1310 reviews

Ranked #11 out of 38 hotels in Kamloops

1310
Map Marker Hotel 540
540 Victoria Street, Kamloops, BC