OverviewLocated just south of the Trans Canada Highway (Hwy 1), the Holiday Inn Express Kamloops is situated in between Vancouver and the Rocky Mountains, and is a 10-minute drive from Kamloops' city centre.
This non-smoking hotel has 80 rooms on 4 floors, and each room offers satellite TV, air conditioning, free Wi-Fi, a coffeemaker, a hair dryer, an iron/ironing board, and a mini-fridge with an ice maker. In addition, the hotel offers an indoor pool, a fitness centre, and a business centre with 1600 sq. ft. of meeting space. Accessible rooms are available upon request, and parking is free. Pets are allowed for a fee of $30 per stay.
The Holiday Inn Express Kamloops is close to the region's many natural and cultural attractions. The Kamloops Wildlife Park is roughly a 21-minute drive east of the hotel, Kamloops Art Gallery is a 12-minute drive into the city, and Stake Lake is 31 minutes south of the hotel.
The hotel offers their on-site Express Start Breakfast Buffet, open daily from 6:30am to 9:30am. Other nearby dining options include Sweet Home Cafe, Duffy's Neighbourhood Pub, and Vittorio's Italian Restaurant (all within a 5-minute drive of the hotel).
Shopping is available at Aberdeen Village Centre (roughly 3 minutes driving time), Columbia Place Shopping Centre and Tudor Village (both less than 10 minutes northeast of the hotel. (All distances and travel time estimates: Google Maps.)
Verified with a Front Desk Agent: Free Wi-Fi, free parking, and breakfast served from 6:30am - 9:30am. (Call date: August 3rd, 2012).
The GoodGuest reviews, of those used for this analysis, showed a positive response to the hotel's breakfast, staff, and comfort within their rooms.
Most guests enjoyed the free breakfast buffet and described a good selection of hot and cold foods, as well as a pancake-making machine.
Several lodgers complimented the hotel on their front desk staff, saying they were friendly, personable, and "made us feel welcome".
Many reviewers were pleased with the comfort level of their beds and the cleanliness of their rooms; one guest characterized their room as "spectacularly clean".
A few other guests remarked upon the pool and hot tub, mentioning they were much appreciated after long travels.
The Bad
Negative reviews found for this analysis mentioned the hotel's noise, room amenities, and Wi-Fi.
A few lodgers had problems with noise transfer between rooms, from the hallway, and from the rooms above.
Some guests were disappointed by their room's amenities, describing showers that did not provide enough hot water, and outdated TVs with poor reception.
Some reviewers were disappointed with the effectiveness of the free Wi-Fi, and described it as being too slow, or not working at all. However, management posted that the hotel's Wi-Fi had been upgraded as of June 2012.
TripAdvisor.com guest reviews ranked the hotel #22 out of 53 Niagara Falls hotels from 115 reviews.
Hotels.com guest reviews rated the hotel 4.3 out of 5 from 32 reviews.
Expedia.ca guest reviews rated the hotel 3.8 out of 5 with a 82% recommendation from 11 reviews.
Verified with a Front Desk Agent: Free Wi-Fi, free parking, and breakfast served from 6:30am - 9:30am. (Call date: August 3rd, 2012).
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Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
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