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Holiday Inn Express Kamloops

Holiday Inn Express Kamloops is a 3 star hotel in Kamloops, British Columbia, Canada 1550 Versatile Drive, Kamloops, BC, Canada
Estimated Price
$148
CAD
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Guest Reviews
Amenities
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Free breakfast and staff were praised, but some concerns about noise transfer

Pros 
  • Free Wi-Fi, free parking, free breakfast buffet
  • Several guests complimented the front desk staff
  • Many guests found their rooms and beds comfortable
Cons 
  • A few reviewers found the accommodations too noisy
  • Some guests felt that the rooms were run down and in need of upgrades
  • Some guests reported slow or non-functioning Wi-Fi

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Editor's Analysis
Updated on Aug 21, 2012
Overview
Located just south of the Trans Canada Highway (Hwy 1), the Holiday Inn Express Kamloops is situated in between Vancouver and the Rocky Mountains, and is a 10-minute drive from Kamloops' city centre.

This non-smoking hotel has 80 rooms on 4 floors, and each room offers satellite TV, air conditioning, free Wi-Fi, a coffeemaker, a hair dryer, an iron/ironing board, and a mini-fridge with an ice maker. In addition, the hotel offers an indoor pool, a fitness centre, and a business centre with 1600 sq. ft. of meeting space. Accessible rooms are available upon request, and parking is free. Pets are allowed for a fee of $30 per stay. 

The Holiday Inn Express Kamloops is close to the region's many natural and cultural attractions. The Kamloops Wildlife Park is roughly a 21-minute drive east of the hotel, Kamloops Art Gallery is a 12-minute drive into the city, and Stake Lake is 31 minutes south of the hotel.

The hotel offers their on-site Express Start Breakfast Buffet, open daily from 6:30am to 9:30am. Other nearby dining options include Sweet Home Cafe, Duffy's Neighbourhood Pub, and Vittorio's Italian Restaurant (all within a 5-minute drive of the hotel).

Shopping is available at Aberdeen Village Centre (roughly 3 minutes driving time), Columbia Place Shopping Centre and Tudor Village (both less than 10 minutes northeast of the hotel. (All distances and travel time estimates: Google Maps.)

Verified with a Front Desk Agent: Free Wi-Fi, free parking, and breakfast served from 6:30am - 9:30am. (Call date: August 3rd, 2012).

The Good
Guest reviews, of those used for this analysis, showed a positive response to the hotel's breakfast, staff, and comfort within their rooms.

Most guests enjoyed the free breakfast buffet and described a good selection of hot and cold foods, as well as a pancake-making machine.  

Several lodgers complimented the hotel on their front desk staff, saying they were friendly, personable, and "made us feel welcome".

Many reviewers were pleased with the comfort level of their beds and the cleanliness of their rooms; one guest characterized their room as "spectacularly clean".

A few other guests remarked upon the pool and hot tub, mentioning they were much appreciated after long travels.

The Bad
Negative reviews found for this analysis mentioned the hotel's noise, room amenities, and Wi-Fi.

A few lodgers had problems with noise transfer between rooms, from the hallway, and from the rooms above. 

Some guests were disappointed by their room's amenities, describing showers that did not provide enough hot water, and outdated TVs with poor reception.

Some reviewers were disappointed with the effectiveness of the free Wi-Fi, and described it as being too slow, or not working at all. However, management posted that the hotel's Wi-Fi had been upgraded as of June 2012.
TripAdvisor.com guest reviews ranked the hotel #22 out of 53 Niagara Falls hotels from 115 reviews.

Hotels.com
guest reviews rated the hotel 4.3 out of 5 from 32 reviews.

Expedia.ca guest reviews rated the hotel 3.8 out of 5 with a 82% recommendation from 11 reviews.

Verified with a Front Desk Agent: Free Wi-Fi, free parking, and breakfast served from 6:30am - 9:30am. (Call date: August 3rd, 2012).


Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.


Guest Reviews
7.9
Good

#15 out of 38
Guest Rating Explained
Rating: 7.9 / 10 Details

No. of guest reviews: 212
Guest Recommended: Yes
Guest Ranking Explained

Holiday Inn Express Kamloops is #15 out of 38 hotels in Kamloops ranked by the ratings provided by guests.
Guest Recommendations and Comments
Hotel review by guest is Positive
Verified Guest from Edmonton, AB CA rated Holiday Inn Express Kamloops 8 out of 10 on September 03, 2013 Verified Guest Hotel Review
Show older reviews
Hotel review by guest is Positive
Verified Guest from Folkestone, GB rated Holiday Inn Express Kamloops 7 out of 10 on July 25, 2006 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Sheffield, GB rated Holiday Inn Express Kamloops 9 out of 10 on July 24, 2006 Verified Guest Hotel Review

"Did the Calgary, Banff, Jasper, Kamloops, Vancouver trip. You only want to stay in Kamloops one night to break journey. This was the best of this type of accomodation we stayed in on the trip."
Hotel review by guest is Negative
Tracey from Williams Lake, BC CA rated Holiday Inn Express Kamloops 4 out of 10 on July 23, 2006 Verified Guest Hotel Review

"The Front desk clerk was extremely rude, and felt like I was bothering him. The room was not cleaned properly and the bathroom tap leaked. I did like the convience to shopping and I usually do like Holiday Inns, but my experience with this one was not great."
Hotel review by guest is Positive
Jeremy from Cochrane, AB CA rated Holiday Inn Express Kamloops 8 out of 10 on March 26, 2006 Verified Guest Hotel Review

"The last few stays at your hotel have coincided with teams of young people staying there. Because they are really noisy and rambunctious, this distracts from the pleasure of staying at your Inn. Jay Winfield"
Hotel review by guest is Positive
Alan from Larne, GB rated Holiday Inn Express Kamloops 10 out of 10 on August 26, 2004 Verified Guest Hotel Review

"Our third stay there in four years. The other year we sent the family! Stayed there also on 16th August which was our Golden Wedding Anniversary, we hope this choice speaks for itself. Manager and desk staff very helpful and deserve credit. Every success to the Kamloops corner of your empire. Please tell them so."
Hotel review by guest is Positive
William from Edmonton, AB CA rated Holiday Inn Express Kamloops 8 out of 10 on August 03, 2004 Verified Guest Hotel Review

"No bellman service available in the morning. Thought the continental breakfast offered was exceptional! Good job."
Hotel review by guest is Positive
Jeremy from London, GB rated Holiday Inn Express Kamloops 8 out of 10 on June 22, 2004 Verified Guest Hotel Review


Amenities

  • Business Center
  • High-speed Internet
  • Fitness Room/Gym
  • Parking
  • Swimming pool
  • Pet Friendly
  • Disabled Access
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Air Conditioned
  • Non-Smoking Rooms
  • Multilingual Staff
  • Safe-Deposit Box
  • Cable / Satellite TV
  • In Room Movies
  • Connecting Rooms
  • Bath / Hot Tub
  • Wake-up Service
  • Meeting Rooms
  • Coffee / Tea Maker
  • Hair Dryer
  • TV
  • Laundry service
  • Spa bath / Jacuzzi
  • Photocopier
  • Courier
  • Full-service catering
  • Disabled Accessible Rooms
  • Jacuzzi
  • Internet Connection (wireless)
  • En suite
  • Private Bathroom
  • Private Toilet
  • Bathtub/Shower Combination
  • Pool Indoor
  • Cots
  • Executive Floor
  • Ice Machine
  • Free Parking

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Hampton Inn by Hilton Kamloops
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Customer Service: 1-800-359-6279 from the USA and Canada (International Callers: Dial Toll Free 00-800-8607138 or +1 210-507-5997 and mention "Promo Code 5072"). Hotel Reservations Center and Customer Service Hours: Open 24 Hours a Day, 7 Days a Week.

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