This property is located along the Trans-Canada Highway and is about a 6-minute drive from the town centre. Offering convenient highway access, this hotel is well located for guests looking to explore the area by car.
All rooms are smoke free and include free Wi-Fi, free local calls, a coffeemaker, a mini-fridge, a microwave, a flat screen TV, an iron and ironing board, a hair dryer and individual climate control. Select rooms also include a kitchenette. Suites equipped with a sofabed and/or a jetted tub are offered, while wheelchair-accessible rooms are also available.
Free parking is available on site and pets are not permitted.
A free breakfast is served daily from 6:30 am to 10 am. There is no restaurant on site, but the hotel offers 10% discount vouchers for the Range Sports Grill Restaurant, a 3-minute walk away. Tim Hortons, Subway and McDonalds can be found within a 2-minute drive or 7-minute walk of the hotel.
Other on-site amenities include an indoor heated pool, a hot tub, a fitness centre, a business centre, meeting space, a playground, an ATM, guest laundry facilities, ice/vending machines and safe deposit boxes.
As mentioned above, the town centre area is 6 minutes away by car and includes shopping, dining and the Golden and District Museum. The Golden Visitor Centre and the Golden Rodeo Grounds are both an 8-minute drive away, while Kicking Horse Ski Resort is about 20 minutes away by car.
The Revelstoke Airport (YRV) is about a 2-hour drive away. (All driving time estimates: Google Maps)
Verified by a front desk agent on March 17, 2014: Free breakfast hours.
Among the reviews used for this analysis, guests described generally satisfactory experiences at this hotel.
The rooms were described as clean and generally comfortable by several guests, while some other reviewers added that their rooms were quiet and that the beds were comfortable. However, there were also several complaints about room decor and furnishings (see below for more details).
Several guests found the hotel conveniently located for accessing the highway, while a couple of reviewers mentioned finding restaurants nearby.
Several reviewers thought that the room rates were reasonable and that the hotel offered good value for the money they spent, while several other guests enjoyed the indoor pool and hot tub area.
Several guests appreciated the free breakfast and these guests agreed that the breakfast selection was about standard for hotels of this class. One reviewer described the selection as including "cereals, muffins, boiled eggs, fruit, bagel, toast, waffles and yoghurt."
The staff were complimented for their friendly service by several guests, but some other reviewers were not happy with the customer service they received (see below for more details).
There were some guest concerns found for this property, among the reviews sourced for this editorial.
Several guests complained about dated decor and stained furnishings and carpeting in their rooms. Others complained about broken fixtures and cleanliness issues. Some guests had trouble connecting to Wi-Fi and said that once connected it would drop. Other guests complained that they were not given access codes for Wi-Fi.
As mentioned above, a few reviewers mentioned that the front desk agents they encountered were unfriendly and unhelpful.
There were several other complaints found for this hotel, but these complaints seemed to result from isolated experiences.
Some guests enjoyed the pool and hot tub and other complained that it was either too cold or smelled too strong of chemicals.
gave this hotel an average score of 3.1 out of 5, with 92% of 352 guests recommending the property.
TripAdvisor.ca ranked this hotel #2 out of 17 hotels in Golden, with an average score of 3.5 out of 5, from 185 reviews.
The author called the hotel on March 17, 2014 to verify some information.