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Pet-friendly Kicking Horse Ski Resort hotel on the hill with balconies and full kitchens

Pros
  • Free amenities: Wi-Fi, parking, DVD movies
  • The hotel's rooms were described as clean and well equipped
  • Several guests were pleased with the hotel's proximity to the ski lift and restaurants in the winter
  • Many guests found the staff friendly and helpful
  • Many enjoyed beautiful views from their rooms
  • Many were thrilled with the size of the larger suites with full kitchens
  • Wi-Fi was rated as very good overall by guests
Cons
  • Some guests found dated rooms, springy mattresses, old TVs
  • Underground parking and ski lockers have limited availability
  • Outdoor hot tub a little small said some guests
  • Some guests complained of noise disturbances
  • No air conditioning in guest rooms
  • Restaurants on site are closed in low season
  • No 24-hour front desk (in spring and fall) felt risky to some guests
  • Grocery store on site was found to have limited items and hours
Freebies
Free Wi-Fi
Free Parking
Editor's Analysis
Updated Jan 18, 2016
Overview
This mountain lodge is right on the hill with great views and ski-in/ski-out access. It's a popular spot for winter skiing and boarding and offers spacious, condo-like accommodations with a full kitchen and a washer/dryer. Multiple on-site dining options, outdoor hot tub, steam room and large lockers with boot warmers complete the stay. It also offers a quiet respite in the summer with nearby trails and white water rafting.

Each of this smoke-free hotel's guest rooms and suites offers free Wi-Fi, cable TV, a coffeemaker, a mini-fridge, a wet bar, an iron and ironing board and a hair dryer. Rooms are furnished with 1 double, 1 queen or 1 king bed.  Room extras include a sofabed, a full kitchen, a dining table, a DVD player, a gas fireplace, a washer and dryer, a private balcony, a loft and 1 or 2 separate bedrooms. The hotel does not offer wheelchair-accessible rooms.

Please note that housekeeping is available on the fourth day of your stay.

Free (limited) heated underground parking is available on site. Additional parking is available at parking areas on the mountain. Pets under 40 lbs (1 dog or cat per room) are welcome for $25 per night to a maximum of $125 per stay.

Multiple dining options are available in high season only and located on the ski hill, at the base of the gondola and in the day lodge. A good selection of restaurants are also available in town, a 15-minute drive away.

Hotel amenities include a fitness centre, a steam room, a sauna, an outdoor hot tub, ski lockers with boot dryers, bicycle storage, free DVD movies and elevators. 

Golden's town centre, access to the Trans-Canada Highway and Golden Golf & Country Club are all about a 15-minute drive from the hotel. The Kicking Horse General Store (at the resort) is a 2-minute walk. Golden Airport (YGE) is a 21-minute drive away with no traffic. (All travel time estimates: Google Maps)

Confirmed with the front desk on January 16, 2016: the hotel offers a 24-hour front desk during the winter season (December to mid-April) and during the summer high season, all rooms have a mini-fridge and a wet bar and some have full kitchens
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The Good
Guests really enjoyed their winter stays at this hotel. It typically offered a great place to ski or snowboard with dining, cafe and pub options on site, with one restaurant at the top of the hill.

Many enjoyed their rooms for having cozy fireplaces, the space to accommodate the whole family, large bathrooms and full kitchens for saving on dining-out costs. (Guests did recommend coming to the area stocked with groceries as the small grocery store at the hill did not have much in the way of supplies.) Stunning mountain views were a highlight.

Guests liked several of the amenities they found on site including an outdoor hot tub, the sauna, steam showers and huge lockers with boot warmers. 

Although the staff did not have a perfect record with all reviewers, many found them friendly and to provide good service.

Many thought the ski in/ski out hillside location was excellent and loved having access to nearby restaurants.

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The Bad
Some guests were somewhat dissatisfied, but this seems to have been mostly during summer stays. The hotel is mostly geared to ski vacations and the summer is a slower time, when the restaurants are not open. This made the area feel a little too quiet for some guests, who found they had to access Golden for dining, unless they had planned to cook during their vacation.

The area was still beautiful; there was hiking trails and golfing but guests became more focused on the older state of the rooms. Some were not updated with flat screen TVs and some felt disadvantaged with no air conditioning (valley-facing rooms stayed cooler with less afternoon sun). A few found certain rooms (with queen beds) to be a little small and some guests complained of springy mattresses.

A few guests had complaints about noise during their stay. They said they could hear the elevator shaft all night and couldn't sleep, the snow grooming equipment, neighbours in adjoining rooms (through the door) and the music from Peaks Grill. In addition some guests objected to loud music played by the resort during the winter on the ski hill which they said blared all day.

Also a problem for some was the limited availability of underground parking which could necessitate parking in the overflow lot, a 2-minute walk away. Ski lockers were also used by locals who came to ski for the day and the guests were not allowed to bring ski equipment (or boots) into their rooms, so this could pose a problem for guests who had to wait for others to check out, or leave at the end of the ski day, in order to obtain a locker. (One reviewer advised bringing your own lock for the lockers as these were not always on hand.)

Guests found the prices at the grocery store on site expensive and said they were not all that well stocked and closed early at 6 pm.

A few guests found the outdoor hot tub a little small for a communal hot tub.

Some guests were inconvenienced to have to check in at another building and said that there were no signs directing guests as to the location of front desk.

Finally, some found the town of Golden a little far for accessing dining and groceries.
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Show Sources
Sources
Expedia.ca guest reviews rated the hotel 3.7 out of 5 with a 83% recommendation rate from 281 reviews.

TripAdvisor.com guest reviews ranked the hotel #6 of 19 hotels in Golden with an average rating of 4 out of 5 from 218 reviews.

Booking.com guest reviews rated the hotel 7.7 out of 10 from 181 reviews.


Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
Guest Reviews
7.3
Good
#
9 / out of 17
hotels in Golden

Rated 7.3/10 based on 966 reviews

Ranked #9 out of 17 hotels in Golden

966
Map Marker Glacier Mountaineer Lodge
Box 2310, 1549 Kicking Horse Trail, Golden, BC