OverviewThis property is situated on Crowsnest Highway (Highway 3) and is about a 3-minute drive from downtown Fernie. The Fernie Alpine Resort is a 6-minute drive (southwest) from this hotel. This property is well-suited for guests who prefer to explore the area by car.
This hotel is 100% smoke-free and all rooms include free Wi-Fi, a mini-fridge, a microwave, air conditioning, a desk and ergonomic chair, an iron and ironing board, a TV with a DVD player and a coffeemaker. Rooms are furnished with either one queen bed or two queen beds.
Free parking is available on site and pets are permitted for an additional fee of $15 per night per pet (maximum 2 pets per room).
A free breakfast is served daily from 6 am to 9:30am.
On-site amenities include an exercise/meeting room, a business centre, an outdoor hot tub, a convenience store, coin-operated laundry machines and ice/vending machines.
The downtown area of Fernie, which includes shopping, restaurants, nightlife and The Arts Station (community arts centre), is 3 minutes away by car. The Fernie Golf and Country Club is a 5-minute drive away, while the access point for the Castle Mountain hiking trails (on Coal Creek Road) is 6 minutes away by car. (All driving time estimates: Google Maps)
Verified by a front desk agent on November 16, 2012: The free breakfast is served daily from 6 am to 9:30 am.
The GoodPositive reviews outnumbered negative reviews for this hotel among the reviews used for this analysis.
Many guests described their rooms as clean and one reviewer said that his room was "spotless". A couple of reviewers mentioned having pleasant mountain views from their rooms.
Many guests thought that the room rates were reasonable and that the hotel offered good value for the money they spent. Reviewers mentioned the following amenities as value-added features: free Wi-Fi and the in-room coffeemakers, microwaves and mini-fridges.
Many guests described the front desk agents as friendly and accommodating.
Several guests praised the food at the free breakfast and reviewers described the selection as including muffins, bread, bagels, hard boiled eggs, juices, coffee and cereal.
A few reviewers described the on-site hot tub as clean and well maintained.
A couple of guests found the location convenient for accessing attractions in the area by car, including Fernie Alpine Ski Resort.
A couple of reviewers appreciated that this hotel followed environmentally friendly practices, including unplugging appliances when they were not in use and replacing linens only when requested.
Several guests thought that their rooms were quiet, however, other reviewers complained about noise disturbances (see below for more details).
Although some guests said their beds were comfortable, some guests complained regarding the comfort of their beds (see below).
The Bad
As mentioned above, positive reviews for this property outnumbered negative reviews among the reviews sourced for this analysis. However, there were a couple of common concerns and a few isolated complaints mentioned by guests.
While several guests described their rooms as quiet, as mentioned above, a few reviewers complained about noise disturbances from neighbouring rooms. One guest found noise from exterior water pipes to be disruptive, while another reviewer complained about traffic noise.
A few reviewers described their beds as thin and uncomfortable.
Isolated complaints included: unreliable Wi-Fi service, dirty carpeting, unpleasant odour in a guest room, and the town of Fernie is not within walking distance of this hotel.
Expedia.ca gave this hotel an average score of 4.2 out of 5 with 92% of 26 guests recommending the property.
TripAdvisor.ca ranked this hotel #4 out of 22 properties in Fernie, with an average score of 4 out of 5 from 77 reviews.
Hotels.com gave this property an average score of 4.2 out of 5 based on 42 guest reviews.
Verified by a front desk agent on November 16, 2012: The free breakfast is served daily from 6 am to 9:30 am.
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Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
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