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Resort with on-site hot springs and golf courses, praised for friendly service
- Free Wi-Fi and free parking
- Many guests found the on-site hot springs relaxing
- The staff were frequently complimented for their friendly service
- Many reviewers found the rooms generally comfortable
- Several guests praised the surrounding scenery
- Several guests said that their rooms were clean
- Several guests thought that their room interiors were dated
- A few reviewers thought that the room rates were too expensive
Updated Nov 12, 2013
A community all its own, this resort offers a variety of accommodations and recreational activities. The highlight of this property is the on-site natural hot springs. This resort is a good choice for guests looking to explore the area through skiing, golfing and hiking.more
This resort offers a variety of accommodation styles: two lodges, cabins and cottages, an RV Park and a campground. All accommodation types offer free Wi-Fi, including the park and campground.
All rooms at both The Lodge and The Juniper Ridge Lodge include a 27" flat screen TV with pay-per-view movies, a kitchenette, soaker tub, a fireplace, two bathrobes, a mini-fridge and a coffeemaker. Accessible rooms are also available at The Lodge. Guests staying at the lodges receive free access to the hot springs.
The on-site cabins and cottages accommodate four to six people and include a 27" flat screen TV, a mini-fridge, a coffeemaker, an iron and ironing board, bathrobes, a two-burner stove (no oven), cookware and dinnerware.
The RV Park and campground offers sites with cable TV service, electrical hook-ups, water and sewer hook-ups, washrooms with hot showers and flush toilets, a laundromat, a sani-dump, a playground and a camp store.
Free parking is available on site at all accommodations. Pets are permitted in select rooms for an additional fee of $20 per pet, per night.
There are multiple on-site dining options at this resort, including a restaurant, cafes and quick-service food.
On-site recreational facilities include hot springs pools, three golf courses, adventure tour assistance, a fitness centre, a sauna, an outdoor pool and a steam room. Other on-site amenities include a spa, beauty services, ski storage, a gift shop, a 24-hour front desk and wedding and event service. A ski hill is accessible within a 6-minute drive.
The Fairmont Hot Springs Airport (YCZ) is a 7-minute drive away. The Windermere Lake Provincial Park is about 8 minutes away by car, while the Columbia Lake Provincial Park is a 13-minute drive away.
The town of Invermere is about 22 minutes away by car. The Kootenay National Park is about a 50-minute drive away, while the Canadian Rockies International Airport (YXC) is about 80 minutes away by car. (All driving time estimates: Google Maps)
Among the reviews used for this analysis, many guests thought that the on-site hot springs were the highlight of this property. The hot springs were frequently described as relaxing and well maintained, while one reviewer said, "being able to don a white robe & walk to the soaking pool and then back to our room was a lot nicer than having to dry off and climb into our vehicle".
The staff were often complimented for their friendly and efficient service. One guest was impressed that, upon request, the staff accommodated a room upgrade at no additional fee.
Many guests described their rooms as generally comfortable, while several reviewers added that the rooms were clean.
Several reviewers praised the surrounding scenery, while a couple of guests mentioned that the exterior grounds were well maintained and landscaped. A couple of guests enjoyed the on-site golf courses.
There were a few common concerns found for this property, among the reviews sourced for this editorial. Several guests thought that the room interiors appeared dated and these guests specifically mentioned stained carpeting and worn curtains. One reviewer, who stayed in the cabin, said that he was disappointed by the quality of the accommodations.more
A few reviewers thought that the room rates were expensive and that the property did not offer good value for the money they spent. One guest said that this hotel did not deliver the five-star experience that she expected.
Several guests complained of poor food and slow service at the on-site restaurants.
SourcesExpedia.ca gave this hotel an average score of 3.9 out of 5, with 94% of 65 guests recommending the property.
TripAdvisor.ca ranked this hotel #2 out of 4 hotels in Fairmont Hot Springs, with an average score of 3.5 out of 5, from 181 reviews.