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7.8 | Good
Best Western Cowichan Valley Inn
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Located on the Trans-Canada Hwy, on-site restaurant, outdoor pool, clean rooms
- Free Wi-Fi and free parking
- Many guests described their rooms as clean
- Many reviewers praised the food at the on-site restaurants
- The staff were frequently complimented for their accommodating service
- A few guests thought that their rooms were well appointed
- A couple of reviewers enjoyed the outdoor pool
- A few guests were disturbed in their rooms by noise
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Updated Mar 21, 2013
This property is sitated on the Trans-Canada Highway, north of Duncan. The BC Forest Discovery Centre is a 5-minute walk away, while a big box shopping complex (including a Walmart) is about 6 minutes away on foot. This hotel is well located for guests looking to explore Vancouver Island by car.more
This hotel is 100% smoke-free and all rooms include free Wi-Fi, a 32" flat screen TV, a coffeemaker and individual climate control. Rooms are furnished with one king bed, one queen bed or two double beds. Suites provide more spacious accommodations and are furnished with one queen bed and a sofabed.
Free parking is available on site and dogs are permitted for an additional fee of $20 per dog, per night. This property has two floors and no elevator.
There are two on-site restaurants. Choices Restaurant serves breakfast, lunch and dinner, while Station Pub Bar and Grill serves lunch and dinner.
Other on-site amenities include a fitness centre, an outdoor pool (summer months only), meeting rooms, a 24-hour front desk and ice/vending machines.
The Duncan Village shopping plaza is 4 minutes away by car, while the Duncan Meadows Golf Course is a 7-minute drive away. The Cowichan Golf and Country club is about 13 minutes away by car, while the Chemainus River Provincial Park is about a 30-minute drive away. The Victoria International Airport (YYJ) is just over an hour away by car. (All walking and driving time estimates: Google Maps)
Verified by a front desk agent on March 21, 2013: Dogs are permitted for an additional fee of $20 per dog, per night.
Many guests described overall pleasant experiences at this property, among the reviews used for this analysis, and many reviewers said that they highly recommend this hotel to other travellers.more
Many guests described their rooms as clean and well maintained. One reviewer noticed and appreciated that the shower curtains were washed after every guest. A few guests found their rooms to be well appointed with modern decor and furnishings.
The staff throughout the hotel were frequently complimented for their accommodating and friendly service. One reviewer described the front desk staff as genuinely caring, while another reviewer thought that the service was "first-rate". A couple of guests mentioned that the staff were happy to accommodate requests for late and early check-outs.
Many guests praised the food and wait staff at both of the on-site restaurants.
A couple of reviewers enjoyed the on-site pool and a couple of other guests thought that the location was convenient for accessing the highway and exploring the island by car.
There were very few concerns or complaints found for this hotel, among the reviews sourced for this editorial. However a few guests mentioned that they could hear noise and conversations in neighbouring rooms. One reviewer complained about hearing traffic noise in his room.more
SourcesExpedia.ca gave this hotel an average score of 4.5 out of 5, with 100% of 4 guests recommending the property.
TripAdvisor.ca ranked this hotel #2 out of 5 properties in Duncan, with an average score of 3.5 out of 5, from 40 reviews.
The author called the hotel on March 21, 2013 to verify some information.