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Best Western Cowichan Valley Inn

Best Western Cowichan Valley Inn is a 3 star hotel in Duncan, British Columbia, Canada 6474 Trans Canada Highway, Duncan, BC, Canada
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Guest Reviews
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Located on the Trans-Canada Hwy, on-site restaurant, outdoor pool, clean rooms

  • Free Wi-Fi and free parking
  • Many guests described their rooms as clean
  • Many reviewers praised the food at the on-site restaurants
  • The staff were frequently complimented for their accommodating service
  • A few guests thought that their rooms were well appointed
  • A couple of reviewers enjoyed the outdoor pool
  • A few guests were disturbed in their rooms by noise

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Rooms:1 Adults:2 Kids:0
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Editor's Analysis
Updated on Mar 21, 2013
This property is sitated on the Trans-Canada Highway, north of Duncan. The BC Forest Discovery Centre is a 5-minute walk away, while a big box shopping complex (including a Walmart) is about 6 minutes away on foot. This hotel is well located for guests looking to explore Vancouver Island by car.

This hotel is 100% smoke-free and all rooms include free Wi-Fi, a 32" flat screen TV, a coffeemaker and individual climate control. Rooms are furnished with one king bed, one queen bed or two double beds. Suites provide more spacious accommodations and are furnished with one queen bed and a sofabed.

Free parking is available on site and dogs are permitted for an additional fee of $20 per dog, per night. This property has two floors and no elevator.

There are two on-site restaurants. Choices Restaurant serves breakfast, lunch and dinner, while Station Pub Bar and Grill serves lunch and dinner.

Other on-site amenities include a fitness centre, an outdoor pool (summer months only), meeting rooms, a 24-hour front desk and ice/vending machines.

The Duncan Village shopping plaza is 4 minutes away by car, while the Duncan Meadows Golf Course is a 7-minute drive away. The Cowichan Golf and Country club is about 13 minutes away by car, while the Chemainus River Provincial Park is about a 30-minute drive away. The Victoria International Airport (YYJ) is just over an hour away by car. (All walking and driving time estimates: Google Maps)

Verified by a front desk agent on March 21, 2013: Dogs are permitted for an additional fee of $20 per dog, per night.
The Good
Many guests described overall pleasant experiences at this property, among the reviews used for this analysis, and many reviewers said that they highly recommend this hotel to other travellers.

Many guests described their rooms as clean and well maintained. One reviewer noticed and appreciated that the shower curtains were washed after every guest. A few guests found their rooms to be well appointed with modern decor and furnishings.

The staff throughout the hotel were frequently complimented for their accommodating and friendly service. One reviewer described the front desk staff as genuinely caring, while another reviewer thought that the service was "first-rate". A couple of guests mentioned that the staff were happy to accommodate requests for late and early check-outs.

Many guests praised the food and wait staff at both of the on-site restaurants.

A couple of reviewers enjoyed the on-site pool and a couple of other guests thought that the location was convenient for accessing the highway and exploring the island by car.

The Bad
There were very few concerns or complaints found for this hotel, among the reviews sourced for this editorial. However a few guests mentioned that they could hear noise and conversations in neighbouring rooms. One reviewer complained about hearing traffic noise in his room. gave this hotel an average score of 4.5 out of 5, with 100% of 4 guests recommending the property. ranked this hotel #2 out of 5 properties in Duncan, with an average score of 3.5 out of 5, from 40 reviews.

The author called the hotel on March 21, 2013 to verify some information.
Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.

Guest Reviews
Very Good
Guest Rating Explained
Rating: 8.0 / 10 Details

No. of guest reviews: 59
Guest Recommended: Yes
Guest Ranking Explained

Best Western Cowichan Valley Inn is #1 out of 3 hotels in Duncan ranked by the ratings provided by guests.
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Hotel review by guest is Positive
Verified Guest from Powell River, BC CA rated Best Western Cowichan Valley Inn 9 out of 10 on April 22, 2004 Verified Guest Hotel Review

"The hotel probably wasn't convenient if you wanted to walk downtown - but for me, it was excellent and close to where I was working. I travel to Duncan quite frequently and will stay there from now on."


  • Business Center
  • High-speed Internet
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Swimming pool
  • Pet Friendly
  • Disabled Access
  • Bar / Lounge
  • 24 Hour Reception
  • Dry Cleaning
  • Air Conditioned
  • Non-Smoking Rooms
  • Banquet Facilities
  • Conference Room(s)
  • Safe-Deposit Box
  • Refrigerator
  • Cable / Satellite TV
  • Connecting Rooms
  • Wake-up Service
  • Meeting Rooms
  • Coffee / Tea Maker
  • Hair Dryer
  • TV
  • Hiking
  • Photocopier
  • Desk
  • Full-service catering
  • Disabled Accessible Rooms
  • Disabled Parking
  • Internet Connection (wireless)
  • Pool Outdoor
  • Outdoor heated pool
  • Pub
  • Coffee Shop/Cafeteria
  • Ice Machine
  • Vending Machines
  • Late check-out (subject to availability)
  • Free Parking
  • Pillow Top Mattress

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Very Good

#1 out of 3 hotels in Duncan city based on 59 guest reviews

Other hotel options in Duncan:
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6.4 Fair
Travelodge Silver Bridge Inn

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Customer Service: 1-800-359-6279 from the USA and Canada (International Callers: Dial Toll Free 00-800-8607138 or +1 210-507-5997 and mention "Promo Code 5072"). Hotel Reservations Center and Customer Service Hours: Open 24 Hours a Day, 7 Days a Week.

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