Popular & budget-friendly, clean rooms with mini-fridge & microwave, pool with waterslide
- Free Wi-Fi throughout, free parking and free breakfast
- Staff were pleasant and friendly, according to guests
- A few guests enjoyed the use of the pool and waterslide
- A few guests said the hotel provided good value
- Many guests enjoyed the free breakfast selection
- A few guests highlighted the location, close to shops and restaurants, golf and town
- A few guests said their rooms were clean and comfy
- A couple of guests complained of dated interiors
Updated Jul 9, 2014
Hotel amenities include free self parking, free Wi-Fi throughout, complimentary breakfast, adjoining rooms, a photocopier and fax machine, business and honeymoon suites, and an indoor pool with waterslide and hot tub. It also offers laundry facilities, express check-out, currency exchange and pets are allowed for a fee ($10 per day per pet).
This hotel is located right off of the main highway (Highway 95/3). There are several fast food restaurants within a 5-minute drive of this hotel. Shopping is available at Tamarack Shopping Centre, roughly a 5-minute drive south. Attractions such as the Canadian Museum of Rail Travel, the Kootenay ICE Hockey Club and the Cranbrook Recreational Complex are all within a 6-minute drive. Fort Steele Heritage Park is a 13-minute drive from this hotel.
Many guests enjoyed the clean rooms. The beds were described as comfortable by a couple of reviewers.
Several reviewers spoke favourably about the value they received for the price paid.
According to some guests, the complimentary breakfast was good and had a wide selection.
A couple of guests complained about dated interiors.
A couple of guests complained about TV related issues. One felt the TVs could have better reception and another guest was disappointed that they didn't have free movie channels.
Hotels.com rated this hotel 3.9 out of 5 based on 55 reviews.
Expedia.com rated this hotel 3.5 out of 5 based on 20 reviews. 75% of reviewers would recommend this hotel.
10 out of 10 | Verified Guest stayed January 20, 2013
"Very friendly staff and great place for kids"
"Everything was pleasant. No surprises. The staff was very friendly and accommodating. Nice pool and water slide - fun for kids."
9 out of 10 | Verified Guest stayed January 18, 2013
"Very nice hotel and great for kids!"
"Excellent customer service, very friendly staff. Clean rooms and everything was to our satisfaction."
8 out of 10 | David stayed June 25, 2011
"Very Friendly Staff and a clean, efficiently run Hotel! A nice breakfast area with lots to eat in the AM. Overall a very nice place to stay..."
4 out of 10 | Kerry stayed November 03, 2009
"when phoning in a problem with the room or the internet connectivity I found it quite upsetting that they did not take my complaint seriously and had to phone the front desk three times about the internet not being available. The person did not even think of phoneing the manager or the internet provider nothing. I had to ask her to get her manager if she did not know how to fix the problem After that the manager seemed to have fixed the prob. I felt like I was an inconvienance to them and will not return to that Super 8 I can not express how important it is to make your guests feel comfortable and apprieciated. At this point I would not recommend anyone to a super 8 due to the feeling they did not want us there."