Clean but dated Cranbrook motel with kitchenettes, restaurant, free Wi-Fi and free parking
- Free amenities: Wi-Fi, parking, local calls
- Guests praised the breakfast and food at the on-site restaurant
- Guests generally were pleased with the value and price point
- Guests found the staff friendly
- Many guests said the rooms were clean
- Good location said guests, convenient to the highway, Tim Hortons, restaurants and mall
- Some guests complained about having to pay extra for breakfast
- Cooking odours from the restaurant a problem for a couple of guests
- A couple of guests complained about the Wi-Fi
- Some guests pointed out that the hotel was older and dated
- No elevator to the 2nd floor
Updated Feb 27, 2015
This hotel offers 72 rooms (some of which allow smoking) over two floors. Standard room features include a TV, a hair dryer, a desk, a coffeemaker, a fridge, a microwave and one or two queen beds or one king bed. Suites may sleep from two to five people and feature a kitchenette, one or two queen beds and, in some rooms a, sofabed. Free Wi-Fi and local calls are available in all rooms. Pets are allowed for an additional $22 per night.
Amenities at this hotel include a business centre and guest-operated laundry. Ricky's All Day Grill is on site, open for breakfast, lunch, and dinner. Free parking is available to all guests.
There are several restaurants within a few blocks of the hotel and the downtown area is a 5-minute drive away. Cranbrook RecPlex, home the Kootenay Ice WHL team, is a 5-minute drive from the hotel while the Canadian Museum of Rail Travel is about a 2-minute drive away. Both Fort Steele Heritage town and Canadian Rockies International Airport are about 20 minutes away by car. (All distances and travel time estimates: Google Maps)
Many guests felt that the hotel offered basic, clean accommodations and a good shower for a decent price, while a few noted that it was more affordable than many other nearby options. They considered it to be a good stopover motel.
Some guests appreciated the hotel's location as it was easy to find, offered easy access to the highway (one guest said it was the closest motel in Cranbrook to the highway) and was within walking distance of several restaurants (including Tim Hortons), a shopping mall and a liquor store.
Ricky's All Day Grill the on-site restaurant, was enjoyed by some guests. It was convenient to have a restaurant on site and guests enjoyed their breakfast and the food served there. Many were pleased with the 10% discount offered for the restaurant by the hotel.
A couple of guests complained about the free Wi-Fi one complaining that it was not powerful enough to stream videos and the other saying it dropped the connection continually.
A couple of guests referred to an odour in the rooms, one could not identify what it was and another said it was a curry smell from the restaurant on site.
Booking.com rated this hotel 7.9 out of 10 based on 14 guest reviews.
Hotels.com rated this hotel 3.2 out of 5 based on 37 guest reviews.
2 out of 10 | David stayed September 11, 2011
"Rooms were very dirty, ac was very noisy so had to turn it off to sleep. Lots of light shining into room at night, advertise pool yet pool has obviously not be available for some time. Overall bad experience."
6 out of 10 | Laurel stayed August 15, 2010
"fast check. in room. clean no water in pool."
"no sugar or creamer for coffee in room. No water in pool!"